In-Demand Connections coordinator Jobs in Western Australia

Workforce Optimisation Coordinator
Water Corporation —Balcatta WA
- $101,711 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
- Work from home
13d
National Licensing Coordinator
Compass Group Australia —Perth WA
- Full-time
- Hybrid work
- Communication skills
14d
Coordinator
MercyCare —Broome WA
- Up to $18,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Social Work
- Annual leave
6d
Education Officer
Department of Communities —Kalgoorlie WA
- $83,456 - $109,860 a year
- Full-time
- Education
- Bachelor's degree
- Communication skills
- Annual leave
- Parental leave
Learning Coordinator
Amana Living —Perth WA
- Full-time
- Employee assistance program
7d
Local Community Coordinator
Mission Australia —Geraldton WA
- $61,903 a year
- Part-time
- Google Suite
- Microsoft Office
- No degree
Waste Coordinator
Shire of Ashburton —Tom Price WA
- Full-time
- Customer service
- Microsoft Office
- Leadership
- Relocation assistance
- Annual leave
NDIS Support Coordinator ( Neighbourhood Team Leader)
My Supports —South Perth WA
- $75,000 - $76,515 a year
- Full-time
- Microsoft Office
- Administrative experience
- In-person
- Work from home
Quick Apply
9d
OSHC Coordinator
Extend After School Care —Beverley WA
- $83,800 a year
- Part-time
- Management
- Bachelor's degree
- First Aid Certification
13d
Marine Service Coordinator
Toll Group —Perth WA
- Full-time
- Customer service
- Administrative experience
- SharePoint
Coordinator Marketing and Communications
City of Vincent —Leederville WA
- $101,621 - $114,979 a year
- Full-time
- Writing skills
- Leadership
- Annual leave
- Parental leave
1d
Lifestyle Coordinator
BaptistCare —Greater Perth WA
- $38.74 an hour
- Part-time
- Microsoft Office
- Communication skills
- Gym membership
6d
Tenant Services Coordinator
Telstra Business Technology Centre Perth South —Perth WA
- Full-time
- Maintenance
- Communication skills
Events Coordinator
Chamber of Commerce and Industry of WA (CCIWA) —Perth WA
- Full-time
- CRM software
- No degree
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Ndis Support Coordinator
Tuley —Clarkson WA
- Temporary
- Hybrid work
- Case management
- Computer skills
- Work from home
Quick Apply
FIFO Utility - Aboriginal and Torres Strait Islander campaign
Civeo —Perth WA
- $87,527.33 a year
- Full-time
- Referral program
- Free food
Aboriginal and Islander Education Officer
Department of Education —Orelia WA
- $39.78 - $41.37 an hour
- Full-time
- Organisational skills
- Communication skills
13d
Receptionist / Coordinator
Leeming Dental —Leeming WA
- From $34.74 an hour
- Part-time
- Laboratory
- Medical office experience
- Education
- Professional development assistance
Quick Apply
OSHC Relief Coordinator
Extend After School Care —Reservoir WA
- $45.46 an hour
- Management
- Master's degree
- Bachelor's degree
- Paid training
Office Admin Coordinator
PLS —Perth WA
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Work from home
- Parental leave
7d

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connections coordinator jobs near western australia

Workforce Optimisation Coordinator

Water Corporation -
Balcatta WA

Apply Now

Job Details

Permanent | Full-time
$101,711 a year
13 days ago

Benefits

Annual leave
Work from home
Salary packaging

Qualifications

Microsoft Excel
Microsoft Office
Administrative experience

Full Job Description

Apply

Job no: 4083

Category: Customer Service, Contact Centre, and Billing Operations

Permanent Full-Time position
Strong work-life balance with flexible working arrangements
Based in Balcatta - $101,711 plus 12% Superannuation

At Water Corporation, we pride ourselves on being more than just a workplace. Our community is made up of committed and energetic individuals who prioritise a healthy work-life balance and embrace a diverse and vibrant culture.

Currently, we have a fantastic opportunity for an enthusiastic and driven professional to join the Customer Service team as a Workforce Optimisation Coordinator.

About the role:

As a Workforce Optimisation Coordinator, you will be responsible to deliver strategic workforce planning and analytics to optimise Customer Service operations and achieve business objectives. Utilise and administer advanced contact centre technologies to enhance efficiency, improve service outcomes, and enable data-driven decision-making.

Who are we?

When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.

If you’re driven to make a meaningful contribution, you’ve come to the right place.

Real benefits that matter

Real flexibility with options to work from home, 9-day fortnight, flexible work hours
Two well-being days each year to do whatever you need to do to feel good
Access to long service leave pro rata after 3 years of service
Take advantage of our co-contribution superannuation scheme. Receive a 12% employer contribution and enjoy an additional 2% employer co-contribution when you elect to salary sacrifice 2%.
Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.

What you can expect with this role

Maintenance of employee data in relevant systems to maintain data integrity
Administration and management of advanced contact centre technologies to deliver business objectives (Genesys on prem, Genesys Cloud, Verint, Interaction Dialler, Interaction Analyser, Interaction Decisions, Interaction Administrator)
Continuous review and improvement of Customer Service scheduling and forecasting practices
Provide planning support to the Customer Service section and it’s Lead Team through reporting and data analysis
Actively engages and works with key internal stakeholders to achieve performance outcomes
Acts as SME and supports Customer Service agents and lead team when rolling out workforce management changes, processes and technology

Your skills and experience

Relevant tertiary qualification/s in business management, data analytics or equivalent.
Considerable experience within a contact centre environment in a workforce planning or related role.
Previous exposure to the administration of advanced contact centre technologies.
Understanding and previous use/experience in contact centre technologies (previous experience in Genesys Cloud and Verint highly advantageous).
Competent in MS Office suite of applications with advanced level proficiency in Microsoft Excel highly advantageous.
Demonstrated high level of customer orientation and service ethic.

Sound like a match? Apply today

If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.

As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check.

Applications close on 5 June 2026

We reserve the right to withdraw this ad prior to the closing date.

Our commitment to a diverse and inclusive workplace:

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments, or alternative methods of communication in the recruitment process, can contact a Recruitment Officer at [email protected] or 08 9420 2000.

To read our diversity and inclusion statement, please visit our website

Published on 22 May 2026, 7:05 AM

Apply Now

Refine Your Search

connections coordinator jobs in western australia

Workforce Optimisation Coordinator

National Licensing Coordinator

Coordinator

Education Officer

Learning Coordinator

Local Community Coordinator

Waste Coordinator

NDIS Support Coordinator ( Neighbourhood Team Leader)

OSHC Coordinator

Marine Service Coordinator

Coordinator Marketing and Communications

Lifestyle Coordinator

Tenant Services Coordinator

Events Coordinator

Ndis Support Coordinator

FIFO Utility - Aboriginal and Torres Strait Islander campaign

Aboriginal and Islander Education Officer

Receptionist / Coordinator

OSHC Relief Coordinator

Office Admin Coordinator

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