In-Demand Claims manager Jobs in Western Australia

Team Manager
EML —Perth WA
- Full-time
- Remote
- In-person
- Communication skills
- Negotiation
- Work from home
- Parental leave
14d
Project Services Officer
Water Corporation —Albany WA
- Remote
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Work from home
3d
Contract Administrator
AI Talent —Nedlands WA
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Microsoft Office
- Administrative experience
- Construction experience
- Work from home
Quick Apply
Contracts Administrators
Whittens Group —Western Australia
- Civil engineering
- Bachelor's degree
- Business
- Parental leave
- Referral program
Senior Community Stakeholder Manager
NRW Holdings Limited —Perth WA
- CRM software
- Databases
- Organisational skills
- Parental leave
- Employee assistance program
2d
Project Manager
SWI —Western Australia
- Full-time
- Microsoft Outlook
- Microsoft Office
- Construction experience
- Opportunities for advancement
Deputy Construction Manager
Primero Group —Western Australia
- Management
- Construction experience
- Parental leave
Expression of Interest: Case Manager | Perth, WA
Allianz —Perth WA
- Full-time
- Hybrid work
- Customer service
- Communication skills
Building Manager - Dale Alcock Projects
ABN Group —Perth WA
- Full-time
- Management
- Construction experience
- Leadership
- Health insurance
- Annual leave
7d
Home Assessor
Royal Automobile Club of WA —West Perth WA
- Full-time
- Hybrid work
- Customer service
- Construction experience
- Communication skills
Associate Project Manager - Civil
Peritas —Perth WA
- Civil engineering
- Microsoft Excel
- PMP
Contract Administrator
Metwest Steel Pty Ltd —Bibra Lake WA
- $80,000 - $90,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick Apply
14d
Contracts Manager
DCOH —Perth WA
- Full-time
- Management
- Microsoft Office
- Master's degree
Quick Apply
Site Manager
ABN Group —Perth WA
- Full-time
- Supervising experience
- Construction experience
- Time management
- Fuel card
- Health insurance
Construction Project Manager
Heyspring Land Pty Ltd —Perth WA
- $80,000 - $100,000 a year
- Full-time
- Management
- Administrative experience
- Construction experience
Quick Apply
Safety & Training Superintendent - Thunderbox
Qube —Western Australia
- Full-time
- CPR Certification
- First Aid Certification
- Free food
Injury Prevention Consultant
Marsh —Perth WA
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Contract Admin/Senior Contracts Admin
Monadelphous —Perth WA
- Contract
- Administrative experience
- Construction experience
- Communication skills
Injury Management Advisor
CRAIG MOSTYN & CO PTY LTD —Davenport WA
- Full-time
- Organisational skills
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
4d
Post Sales Support Officer (Warranty, Claims, Customer Service)
Trevor's (1977) Pty Ltd —Osborne Park WA
- $65,000 - $75,000 a year
- Urgently hiring
- CRM software
- Sales
- Microsoft Office
Quick Apply
3d

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Team Manager

EML -
Perth WA

Apply Now

Job Details

Full-time
14 days ago

Benefits

Work from home
Parental leave
Employee assistance program
Gym membership
Insurance services

Qualifications

Communication skills
Negotiation

Full Job Description

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Perth, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

The purpose of this role is to proactively lead the National Self-Insurance claims team, driving high-quality claims outcomes and contributing to the achievement of broader business unit and organisational objectives.

As the Team Manager, you will provide leadership, guidance and support to a team of Case Managers and Senior Case Managers, driving strong claims outcomes, team performance and stakeholder relationships.

As a senior leader, you will also play an important role in supporting the broader day-to-day operations of the Perth team, while acting as a key point of contact for senior stakeholders on complex matters, escalations and broader business requirements.

This role operates within a statutory environment and requires a strong focus on quality claims management, legislative and contractual requirements, stakeholder outcomes and portfolio performance.

This will be a full time, permanent position based in our Perth office, with work-from-home up to 2 days per week.

YOUR RESPONSIBILITIES

Lead, coach and support a team of Case Managers and Senior Case Managers, providing clear direction, guidance and accountability to drive high-quality claims outcomes.
Oversee the day-to-day management of the claims team, including triaging new claims, allocating workloads and monitoring team and portfolio performance.
Provide strategic oversight of claims, reviewing files and ensuring appropriate strategies are in place to achieve positive claims and return-to-work outcomes.
Act as a senior point of contact for key stakeholders, internal clients and external providers, managing complex matters, escalations and expectations and providing strategic guidance where required.
Build and maintain strong stakeholder relationships, representing the Perth team and supporting the resolution of high-level claims, operational and service matters.
Identify performance gaps, risks and opportunities across the portfolio and implement appropriate strategies to improve outcomes and team performance.
Drive a positive team culture through coaching, development, communication and engagement, while supporting the recruitment and retention of high-performing team members.
Foster a collaborative and connected workplace and working with the broader business on local operational requirements.

ABOUT YOU

Experience in a Team Manager, Team Leader or equivalent leadership role within workers compensation, personal injury or a Self-Insurance environment.
Demonstrated expertise in workers compensation claims management, with the ability to provide strategic direction and guidance on complex claims.
Proven ability to lead, coach and develop claims professionals and drive team performance and accountability.
Strong experience managing senior and complex stakeholder relationships, with the confidence to represent the business and manage high-level escalations.
Strong understanding of claims management, legislative and contractual requirements and portfolio performance.
Excellent communication, negotiation and influencing skills, with the ability to build trusted relationships across a range of stakeholders.
A proactive and solutions-focused leader with strong judgement, autonomy and the ability to manage competing priorities.

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

A diverse and collaborative team culture like no other
Flexibility to work from home to support work/life balance
A corporate wellbeing program with discounted health insurance and gym membership
Generous discounts from over 350 retailers through our RewardsHub program
Comprehensive learning and development opportunities to help you reach your full potential
Access to support and counselling services with work or personal matters, through our Employee Assistance Program
Companywide events to stay connected and celebrate success
Entitlement to annual company incentive scheme + salary reviews
Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.

Apply Now

Refine Your Search

claims manager jobs in western australia

Team Manager

Project Services Officer

Contract Administrator

Contracts Administrators

Senior Community Stakeholder Manager

Project Manager

Deputy Construction Manager

Expression of Interest: Case Manager | Perth, WA

Building Manager - Dale Alcock Projects

Home Assessor

Associate Project Manager - Civil

Contract Administrator

Contracts Manager

Site Manager

Construction Project Manager

Safety & Training Superintendent - Thunderbox

Injury Prevention Consultant

Contract Admin/Senior Contracts Admin

Injury Management Advisor

Post Sales Support Officer (Warranty, Claims, Customer Service)

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