In-Demand Acting general manager Jobs in Western Australia

Charter Operations and Client Experience Officer
Shoal Air Pty Ltd —Kununurra WA
- $74,000 - $80,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Organisational skills
Quick Apply
Partner Manager (Remote)
EER Poland —Lake Argyle WA
- Remote
- English
- Bachelor's degree
- Leadership
Quick Apply
After Hours Manager
Ramsay Health Care —Duncraig WA
- $66.85 - $78.12 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral program
Senior Transport Planner
Centurion —Western Australia
- Overtime
- Leadership
- Time management
- Health insurance
2026: Shire of Carnarvon - People & Culture Officer (Fixed-Term)
Shire of Carnarvon —Carnarvon WA
- $77,723.74 a year
- Part-time
- Microsoft Office
- Communication skills
- Travel reimbursement
- Annual leave
Quick Apply
Site Services (Facilities) Manager
Hatch —Perth WA
- Management
- Leadership
Quick Apply
Account Director, WA
InEight —Perth WA
- Remote
- Engineering
- Master's degree
- Business development
7d
Home Loan Manager
Rabobank —Perth WA
- Full-time
- Hybrid work
- Management
- Customer service
- Organisational skills
- Annual leave
- Parental leave
Superintendent
McCoskers —Perth WA
- Full-time
- Supervising experience
- No degree
- Organisational skills
- Health insurance
- Employee assistance program
Quick Apply
Mining Industry Lead (Principal Consultant)
EPAM Systems, Inc. —Perth WA
- Sales
- AI
1d
Senior Residential Care Worker (Live-in). Permanent Full Time
Life Without Barriers —Geraldton WA
- $190,600 a year
- Full-time
- Childcare
- First Aid Certification
- Conflict management
- Annual leave
1d

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acting general manager jobs near western australia

Charter Operations and Client Experience Officer

Shoal Air Pty Ltd
Kununurra WA

Quick Apply

Job Details

Full-time
$74,000 - $80,000 a year

Qualifications

Hospitality
Microsoft Office
Organisational skills
Communication skills

Full Job Description

About Shoal Air

Shoal Air is a small, locally owned and operated aviation company that has proudly serviced the Kimberley region for over 25 years.

Operating across some of the region’s most remote and spectacular destinations, we provide a diverse range of services using fixed-wing aircraft, including scenic flights and tours, private and corporate charters, remote freight transportation, passenger movements and essential community support services.

At Shoal Air, we believe the experience extends far beyond the flight itself. From the first enquiry through to the moment our guests return home and beyond, we pride ourselves on delivering personalised service, local knowledge and genuine Kimberley hospitality that creates memorable experiences for every passenger and client.

About the Role

Shoal Air is seeking a highly organised and motivated individual to join our Kununurra office as a Charter Operations & Client Experience Officer, supporting the day-to-day coordination of charter and tour operations.

You’ll be part of a small and supportive team, acting as one of the first points of contact for guests, passengers and clients. Assisting with enquiries, bookings and travel coordination to ensure a smooth and positive experience at every stage of their journey.

This is a varied and rewarding role, from coordinating charter and scenic flight bookings to assisting with passenger movements, travel arrangements and day-to-day flight logistics, you’ll play an important role in helping our operations run smoothly while delivering a high level of customer service.

Working closely with the Charter Manager, Head of Flying Operations, flight crew and broader operational team, you will support the safe and efficient delivery of charter and tourism services across the Kimberley.

We are looking for someone seeking a long-term opportunity who is excited to become a valued part of a small regional team and contribute to the positive experience Shoal Air is known for.

Key Responsibilities

Coordinate charters, scenic flights and tour bookings, ensuring passenger and booking information is accurately maintained
Respond to enquiries via phone, email and face-to-face interactions, providing friendly and professional customer service
Act as one of the first points of contact during check-in, assisting with baggage acceptance, refreshments and helping ensure passenger comfort and a welcoming experience
Liaise with guests, charter clients, tourism partners and service providers regarding bookings, travel arrangements and schedule updates
Assist with passenger movements, departures and arrivals, including freight and baggage acceptance
Support daily charter operations, flight logistics, scheduling and operational administration activities
Process payments, quotations, reservations and booking amendments
Maintain an understanding of Shoal Air tours, charter services and aircraft capabilities to confidently assist guests and clients with suitable travel options
Coordinate tour and travel arrangements, assisting with special requirements and helping tailor flight and tour experiences to meet individual needs and expectations
Support general office administration, including banking, ordering, correspondence and office organisation
Work closely with the Charter Manager, Head of Flying Operations, flight crew and broader team to support smooth daily operations and undertake other reasonable duties as required

About You

You enjoy working with people, are highly organised, and take pride in delivering a positive customer experience.

Ideally, you will have:

Minimum 1 year of experience in a similar role
Previous experience within the aviation and/or tourism industry will be highly regarded
Strong written and verbal communication skills, with confidence interacting professionally with guests, clients and industry partners
Excellent organisational skills, strong attention to detail and the ability to manage multiple priorities at once
A high level of computer literacy, including confidence using Microsoft Office and booking or reservation systems
The ability to work both independently and as part of a small team
A proactive attitude, willingness to learn and the ability to adapt in a varied role
A friendly, approachable nature and genuine passion for providing positive customer experiences

What We Offer

Full-time position with salary ranging from $74,000 – $80,000
The opportunity to work in a rewarding role within a small, supportive team environment
Ongoing learning and development opportunities within a dynamic aviation and tourism environment
Opportunities to experience Shoal Air flights and tours during quieter periods and the off-season
A unique opportunity to live and work in the beautiful Kimberley region

To Apply

Please submit your resume and a short cover letter outlining your suitability for the role.

Pay: $74,000.00 – $80,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

acting general manager jobs in western australia

Charter Operations and Client Experience Officer

Partner Manager (Remote)

After Hours Manager

Senior Transport Planner

2026: Shire of Carnarvon - People & Culture Officer (Fixed-Term)

Site Services (Facilities) Manager

Account Director, WA

Home Loan Manager

Superintendent

Mining Industry Lead (Principal Consultant)

Senior Residential Care Worker (Live-in). Permanent Full Time

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