In-Demand Head of operations Jobs in West Melbourne, Vic

Area Manager
Sebastian Property Services —Melbourne VIC
- $90,000 - $100,000 a year
- Full-time
- Organisational skills
- Budgeting
- In-person
Quick Apply
6d
Quality Lead
Sundale Limited —Burnside VIC
- Up to $15,900 a year
- Full-time
- Annual leave
- Parental leave
Hotel Service Manager
Imagine Hotels & Resorts Pty Ltd —Southbank VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
- Employee discount
Quick Apply
3d
YOMG Multi-Site Manager
YOMG - Yo My Goodness —Melbourne VIC
- From $75,000 a year
- Weekend availability
- Management
- Customer service
- Food service experience
- Employee discount
- Professional development assistance
Quick Apply
5d
HEAD OF CUSTOMER OPERATIONS
SHK Asia Pacific —Melbourne VIC
- AI
5d
Assistant Manager
REXEL —Moorabbin VIC
- Full-time
- Leadership
- Communication skills
- Parental leave
Quick Apply
Service Management Lead
Linfox —Essendon Fields VIC
- Full-time
- Management
- Administrative experience
- Parental leave
3d
Area Manager, Authorised Officers
Yarra Trams —Melbourne VIC
- Customer service
- Analysis skills
- Leadership
- Parental leave
- Employee assistance program
9d
Head of Operations Excellence - Hybrid
Schnitz —South Yarra VIC
- Full-time
- Hybrid work
- Restaurant experience
- Communication skills
Head of Tools
Metcash —Port Melbourne VIC
- Leadership
- Annual leave
- Parental leave
Chief Operating Officer (COO)
LHR —Melbourne VIC
- $200,000 - $250,000 a year
- Full-time
- Master's degree
- Administrative experience
- Bachelor's degree
Quick Apply
Senior Manager/Head of Technology Risk
AIA —Melbourne VIC
- Full-time
- AI
- Leadership
- Communication skills
9d
Senior Product Manager
Full Circle Talent Group —Camberwell VIC
- From $140,000 a year
- Full-time
- Microsoft Excel
- Office
- Organisational skills
Quick Apply
Market Planner and Development Manager
Craveable Brands —Melbourne VIC
- Full-time
- Analysis skills
- Presentation skills
- Business
- Parental leave
- Free food
Head of Customer Education
Heidi —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
- Work from home
- Parental leave
12d
Head of Resident Operations
Keyton —Melbourne VIC
- Full-time
- Budgeting
- Leadership
- Communication skills
- Referral program
12d
General Manager Vic/Tas
Marsh —Melbourne VIC
- Full-time
- Management
- Leadership
- Communication skills
Internal Technical Sales Officer - Mt Waverley/Laverton
JJ Digitals Technologies —Mount Waverley VIC
- $30,000 - $80,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick Apply
Senior Manager, HSQE Services APAC
Renewable Energy Systems Limited —Melbourne VIC
- Full-time
- Management
- Microsoft Office
- Construction experience
Head of Omnichannel Transformation
Link Group —Docklands VIC
- CRM software
- Analysis skills
- Financial services
- Parental leave
- Employee assistance program

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Area Manager

Sebastian Property Services -
Melbourne VIC

Quick Apply

Job Details

Full-time
$90,000 - $100,000 a year
6 days ago

Qualifications

Driver Licence
Organisational skills
Budgeting
Commercial cleaning
Time & attendance systems
Communication skills
Property management

Full Job Description

Area Manager – Cleaning and Property Services

Melbourne, VIC | Full-time

An established cleaning and property services business is seeking an experienced and highly organised Area Manager to oversee a portfolio of client sites across Melbourne.

This operational leadership role is responsible for service delivery, workforce coordination, client communication, quality, safety, compliance, rostering and cost control. You will lead cleaners and site supervisors while ensuring every client site is appropriately staffed, compliant and maintained to a consistently high standard.

About the role

Reporting to the Operations Manager, you will take ownership of the day-to-day operational performance of your allocated portfolio.

You will work closely with clients, employees and internal management to resolve service issues, maintain strong working relationships and support the retention and growth of client contracts.

Regular travel between client sites across metropolitan Melbourne is required.

Key responsibilities

Manage daily cleaning and property service delivery across multiple client sites.
Ensure contractual scopes, service frequencies and quality standards are consistently achieved.
Recruit, induct, train, roster and support cleaners, Leading Hands and supervisors.
Coordinate relief coverage for planned and unplanned absences.
Maintain accurate rosters, shift allocations and employee attendance records.
Review time and attendance exceptions and provide accurate information for payroll processing.
Train and support employees in the correct use of time and attendance systems.
Conduct regular site inspections, quality audits and compliance reviews.
Document findings and ensure corrective actions are completed within the required timeframes.
Manage labour, consumables, equipment and subcontractor costs within approved budgets.
Coordinate approved periodic works and subcontractor activities.
Maintain current site scopes, access instructions, client contacts and operational records.
Develop positive relationships with site-level client representatives.
Respond promptly and professionally to client concerns and service requests.
Investigate service issues and implement practical recovery and improvement plans.
Support the reporting and investigation of incidents, hazards and near misses.
Maintain required safety, training, inspection and compliance records.
Address attendance, conduct and performance matters fairly and consistently, with support from HR and Operations where required.
Identify operational improvements and potential opportunities for additional services.

About you

You will be an accountable and proactive operations leader who can calmly manage multiple sites, employees and competing priorities. You will be comfortable working independently while maintaining clear communication with clients, frontline employees and senior management.

The successful candidate will ideally have:

Previous experience as an Area Manager, Operations Manager, Contract Manager or similar.
Experience in commercial cleaning, facilities management, property services or another multi-site service environment.
Demonstrated experience leading, training and supporting frontline employees and supervisors.
Strong rostering, workforce planning and relief-coverage capabilities.
Experience using and administering electronic time and attendance systems.
The ability to train employees in workplace systems, procedures and site requirements.
Experience conducting quality inspections and managing corrective actions.
An understanding of workplace safety, quality and employment-compliance requirements.
Experience managing labour and operational costs against approved budgets.
Strong client service, communication and problem-solving skills.
Confidence handling service complaints and operational challenges.
Strong organisational skills and attention to detail.
Sound computer literacy and experience using rostering, reporting and workforce-management systems.
The ability to manage employee performance and workplace matters respectfully and consistently.
A current Australian driver licence.
The ability to travel regularly between sites across metropolitan Melbourne.
Full Australian working rights.

A First Aid qualification and a relevant tertiary or TAFE qualification would be advantageous.

What we offer

A varied and responsible operational leadership position.
An established portfolio of commercial client sites.
Support from Operations, Client Services, Human Resources and Head Office.
A professional and collaborative working environment.
Opportunities to further develop your leadership, compliance and commercial capabilities.
Competitive remuneration based on experience.

Important information

This position requires regular travel between client sites across Melbourne. Occasional additional hours may be required to respond to genuine operational needs.

The role may occasionally assist with urgent frontline coverage; however, routine cleaning is not a standard requirement of the position.

How to apply

Please submit your current résumé and a brief cover letter outlining:

Your experience in commercial cleaning, facilities management or property services.
The approximate number of sites and employees you have previously managed.
Your experience with rostering, time and attendance systems, employee training, quality audits, compliance and client relationships.
Your availability to commence.

Applications will be reviewed as they are received.

The employer is committed to providing a safe, respectful and inclusive workplace. Applications are welcomed from suitably qualified candidates from all backgrounds.

Work Location: In person

Please send applications to [email protected] or call 0451 761 511 for a confidential discussion.

Pay: $90,000.00 – $100,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

head of operations jobs in west melbourne, vic

Area Manager

Quality Lead

Hotel Service Manager

YOMG Multi-Site Manager

HEAD OF CUSTOMER OPERATIONS

Assistant Manager

Service Management Lead

Area Manager, Authorised Officers

Head of Operations Excellence - Hybrid

Head of Tools

Chief Operating Officer (COO)

Senior Manager/Head of Technology Risk

Senior Product Manager

Market Planner and Development Manager

Head of Customer Education

Head of Resident Operations

General Manager Vic/Tas

Internal Technical Sales Officer - Mt Waverley/Laverton

Senior Manager, HSQE Services APAC

Head of Omnichannel Transformation

I want to receive the latest job alert for head of operations in west melbourne, vic

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