In-Demand Call taker Jobs in West Melbourne, Vic

Guest Service Agent - QT Melbourne
EVT Group —Melbourne VIC
- Communication skills
- Resort
- Office experience
- Parental leave
6d
Casual Porter - QT Melbourne
EVT Group —Melbourne VIC
- Weekend availability
- Communication skills
- Hotel experience
- Resort
- Parental leave
6d
Conference & Events Coordinator - QT Melbourne
EVT Group —Melbourne VIC
- Full-time
- Sales
- Customer service
- Administrative experience
- Parental leave
11d
Front Office Manager - The Victoria Hotel
EVT Group —Melbourne VIC
- Full-time
- Hotel experience
- Resort
- Parental leave
Events Food & Beverage Attendant - QT Melbourne
EVT Group —Melbourne VIC
- Weekend availability
- Serving
- Resort
- Parental leave
5d
Food and Beverage Attendant - Rydges Melbourne
EVT Group —Melbourne VIC
- Serving
- Resort
- Parental leave
Venue Manager - Pascale Bar & Grill
EVT Group —Melbourne VIC
- Overtime
- Hospitality
- Restaurant experience
- Communication skills
- Parental leave
Food and Beverage Manager - The Victoria Hotel
EVT Group —Melbourne VIC
- Full-time
- Leadership
- Restaurant experience
- Hotel experience
- On-the-job training
- Parental leave
12d
Full Web Stack Developer
Cloud Factory —Melbourne VIC
- On call
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Food and Beverage Supervisor - The Victoria Hotel
EVT Group —Melbourne VIC
- Full-time
- Restaurant experience
- Communication skills
- Hotel experience
- Parental leave
12d
Customer Success Manager
Cloud Factory —Melbourne VIC
- On call
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Account Executive – NCA
Simpro —Box Hill VIC
- Full-time
- CRM software
- Sales
- Salesforce
- Parental leave
- Employee assistance program
Quick Apply
13d
Account Executive, NCA
Aroflo —Melbourne VIC
- Full-time
- Sales
- Marketing
- Salesforce
- Parental leave
- Employee assistance program
Quick Apply
9d
Implementation Consultant
Cloud Factory —Glen Waverley VIC
- On call
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Account Executive, NCA
Simpro —Melbourne VIC
- Full-time
- Sales
- Marketing
- Salesforce
- Parental leave
- Employee assistance program
Quick Apply
9d
Senior Specialist, DC Operations Pacific
Nike —Melbourne VIC
- Full-time
- Research
- Analysis skills
- Bachelor's degree
Sous Chef - Pascale Bar & Grill
EVT Group —Melbourne VIC
- Full-time
- Bar
- Management
- Culinary experience
- Parental leave
2d
FT Commis Chef - Yamagen, QT Melbourne
EVT Group —Melbourne VIC
- Full-time
- Culinary experience
- Restaurant experience
- Communication skills
- Parental leave
Chef De Partie - Rydges Melbourne
EVT Group —Melbourne VIC
- Full-time
- Restaurant experience
- Communication skills
- Hotel experience
- Parental leave
4d
Business Development
Cloud Factory —Glen Waverley VIC
- On call
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Guest Service Agent - QT Melbourne

EVT Group
Melbourne VIC

Apply Now

Job Details

Casual
6 days ago

Benefits

Parental leave
Paid volunteer leave

Qualifications

Dayforce
Communication skills
Office experience

Full Job Description

About EVT: QT Melbourne is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of ‘unexpected and unrequested’, with every guest engagement presenting an opportunity to delight, and every QT property inspired by local influence with signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.

As a Guest Service Agent at QT Melbourne, you'll be the first and last point of contact for our guests, setting the tone for their entire experience from arrival to departure. You'll manage check-in and check-out, handle reservations and guest enquiries, and bring QT's signature blend of personality and polish to every interaction, all while keeping things running smoothly behind the scenes.

Key Responsibilities

Deliver exceptional guest service by anticipating needs, providing warm welcomes and farewells, and promptly responding to requests, messages, and concerns.
Manage guest arrivals and departures efficiently, including accurate check-in/check-out, cashiering, daily transactions, and opening/closing duties in line with hotel procedures.
Coordinate closely with Housekeeping, Reservations, Maintenance, and other teams to ensure rooms, special requests, and guest expectations are fully met.
Maintain accurate reservations, room rates, packages, and local area knowledge to confidently assist guests and maximise service quality.
Uphold hotel policies, WH&S standards, training requirements, and equipment care while maintaining a clean, safe, and professional work environment.

What You’ll Bring

1+ years of experience as a GSA in a hotel or similar role.
Proven ability to deliver warm, professional, and efficient guest service
Strong communication skills and attention to detail.
Experience in front office operations including check-in/out and handling guest accounts.
Ability to build strong relationships with other departments in the hotel
The ability to deal with multiple requests at once and maintain a high level of service.
Familiarity with reservation systems and booking procedures.

How You Work

Daymaker ethos — no one’s too big for the small things.
Hands-on and non-hierarchical — leads from the front.
Resilient and solutions-focused — stays calm, moves fast.

Perks from Day One
As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.

50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
$2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
Seasonal perks at Thredbo.
Rapid career growth across our hotel & entertainment network.
Paid parental leave; community & volunteering opportunities.

Apply Now
Join QT and become an EVT experience creator, opportunity taker, the ultimate Daymaker.
Join and make a positive impact on our people, communities, and environment every day.

Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don’t wait! We can’t wait to see the places your career will go with EVT.

When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.

Apply Now

Refine Your Search

call taker jobs in west melbourne, vic

Guest Service Agent - QT Melbourne

Casual Porter - QT Melbourne

Conference & Events Coordinator - QT Melbourne

Front Office Manager - The Victoria Hotel

Events Food & Beverage Attendant - QT Melbourne

Food and Beverage Attendant - Rydges Melbourne

Venue Manager - Pascale Bar & Grill

Food and Beverage Manager - The Victoria Hotel

Full Web Stack Developer

Food and Beverage Supervisor - The Victoria Hotel

Customer Success Manager

Account Executive – NCA

Account Executive, NCA

Implementation Consultant

Senior Account Executive, NCA

Senior Specialist, DC Operations Pacific

Sous Chef - Pascale Bar & Grill

FT Commis Chef - Yamagen, QT Melbourne

Chef De Partie - Rydges Melbourne

Business Development

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