In-Demand Service manager Jobs in Wacol Qld

Customer Success Team Member | 12 Month FTC (Mat Leave Cover) | Lighting Illusions
Lighting Illusions —Acacia Ridge QLD
- $55,000 - $60,000 a year
- Full-time
- Customer service
- ERP systems
- Data entry
- Work from home
- Employee discount
Quick Apply
9d
Assistant Restaurant Manager South West Brisbane
Guzman y Gomez —Richlands QLD
- $68,000 - $78,000 a year
- Full-time
- Hospitality
- Customer service
- Leadership
Quick Apply
Shift Leader South West Brisbane
Guzman y Gomez —Richlands QLD
- Supervising experience
- Leadership
Quick Apply
Branch Manager - Ipswich
Hands on People Pty Ltd —Goodna QLD
- $75,000 - $90,000 a year
- Urgently hiring
- Management
- Microsoft Office
- No degree
Quick Apply
Manager
Queensland Government —Brisbane QLD
- Temporary
- Negotiation
7d
Manager Customer Service Centre
Queensland Government —Brisbane QLD
Cafes 63- Kitchen Manager / Cook / Kitchen Hand Wanted
Cafe 63 —Flinders View QLD
- $24.95 - $43.61 an hour
- Part-time
- Hospitality
- CPR Certification
- Cooking
- Employee discount
Quick Apply
1d
Team Manager
Woolworths Supermarkets —Forest Lake QLD
- Weekend availability
North Brisbane - Drug & Alcohol Specimen Collector
The Drug Detection Agency QLD —Eagle Farm QLD
- $35 - $60 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
10d
Step Into Leadership: FIFO QLD Village Manager & Assistant Manager Positions
ISS —Brisbane QLD
- $120,000 - $150,000 a year
- Full-time
- Hospitality
- Management
- Leadership
- Employee discount
Area Manager
Prompcorp —Greater Brisbane QLD
- $70,000 - $85,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Management
- Travel reimbursement
- Work from home
Quick Apply
Office Manager
WILLOW WEALTH PARTNERS PTY LTD —Newstead QLD
- $76,000 - $96,000 a year
- Full-time
- In-person
- Communication skills
- Time management
Quick Apply
Trade Counter Assistant - Civil Carol Park (TH)
Reece Group —Carole Park QLD
- Full-time
- Customer service
- Plumbing
- Retail sales
- On-the-job training
- Parental leave
14d
Seafood Store Manager / Operator
Aussie Seafoods —Brisbane QLD
- $1,500 - $2,200 a week
- Full-time
- Hospitality
- Management
- Supervising experience
Quick Apply
Expressions of Interest - Real Estate Sales Associates
AVEO —Durack QLD
- $76,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Health insurance
- Parental leave
Quick Apply
Fine dining restaurant seeks professional organised Manager, with hands on Australian experience.
2 Small Rooms —Toowong QLD
- $35 - $60 an hour
- Part-time
- Hospitality
- Customer service
- In-person
Quick Apply
Backpackers Manager
Gonow Family Backpacker Hostel —West End QLD
- $77,000 - $80,000 a year
- Weekend availability
- Budgeting
- In-person
Quick Apply
14d
Operations Manager, Staff Capability and Service Models
Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited —Coopers Plains QLD
- $146,688 a year
- Full-time
- Management
- Working with children
- Bachelor's degree
Quick Apply
Administration Officer
Queensland Government —Brisbane QLD
- Full-time
- Databases
7d
Case Manager
Kanda —Ipswich QLD
- $105,000 - $110,000 a year
- Full-time
- Working with children
- In-person
Quick Apply

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service manager jobs near wacol qld

Customer Success Team Member | 12 Month FTC (Mat Leave Cover) | Lighting Illusions

Lighting Illusions
Acacia Ridge QLD

Quick Apply

Job Details

Full-time
$55,000 - $60,000 a year
9 days ago

Benefits

Employee mentoring program
Work from home
Employee discount
On-site parking

Qualifications

Multilingual
Customer service
ERP systems
NetSuite
Data entry

Full Job Description

Full-Time Customer Service - Maternity Leave Position
Lighting Illusions is a leading Australian retailer of lighting and fans, dedicated to enhancing homes nationwide. We are experiencing significant growth and are looking for a driven, ambitious, and high-energy Customer Success Superstar to join our Head Office team in Acacia Ridge on a 12-month fixed term contract.

We don’t just "answer phones" - we provide a premium experience for our online customers. This is a high-impact role for someone who takes pride in smashing KPIs and stays cool when the pace picks up.

The Role
Working within our busy Online Department, you will be the heartbeat of our customer operations. You’ll be the voice of our brand, managing everything from initial inquiries to complex operations like returns. We need a "solutions-focused" thinker - someone who can multitask across various digital platforms with speed and precision, ensuring every customer receives a seamless, high-quality experience even when the pace is high.

Key Responsibilities

You will be handling high volumes of customer inquiries via phone and email with speed, accuracy, and flair.
Manage end-to-end online order functions, including quotes, follow-ups, and returns.
Proactively work toward (and exceed) daily service and operational KPIs.
Turn complex issues into "easy wins" for our customers and the team.
Support the Customer Success team in optimising daily processes to keep our department running like a well-oiled machine.

To Excel in This Role, You Will Bring:

The Experience: 2+ years in a fast-paced, high-pressure professional customer service or sales position.
Thrives Under Pressure: A busy day doesn't wear you down, it winds you up. You think sharper, move faster, and connect better when there's energy in the room and plenty on your plate.
KPI Obsession: A proven track record of meeting and exceeding targets. You like seeing the results of your hard work at the end of the day.
Tech-Savvy Brain: You are tech-savvy, comfortable navigating multiple systems in a paperless environment.
Communication Mastery: Exceptional written and verbal skills - you can turn a frustrated caller into a lifelong "fan".
Meticulous Detail: You have an eagle eye for detail and a proactive, "can-do" attitude.

Bonus Points For:

Experience with NetSuite or similar ERP systems.
Product knowledge in lighting, fans, or home improvement.
Previous experience in a dedicated online support or national service desk role.

What’s In It For You?

A positive, supportive, and inclusive team environment with professional development and mentorship.
Monday to Friday office hours. No weekends!
Opportunity for growth-we are expanding nationally and love to promote our top performers.
Convenient free on-site parking and potential for WFH flexibility after a successful probationary period.

Ready to Apply?
We are looking for an enthusiastic individual ready to start as soon as possible. To be considered, your application must include:

A Resume detailing your previous roles and your experience hitting targets.
A Cover Letter addressed to the Customer Success Manager answering:
How you stay sharp and keep things moving when the office is at its busiest and the inbox is overflowing.
What is your go to TV show for a weekend binge- watch?
How long is your daily commute to Acacia Ridge?

Join the team and help us light up Australia!

Job Type: Full-time

Pay: $55,000.00 – $60,000.00 per year

Benefits:

Employee discount
Employee mentoring program
Work from home

Ability to commute/relocate:

Acacia Ridge QLD: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

Customer service: 1 year (Preferred)

Language:

English (Required)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

service manager jobs in wacol qld

Customer Success Team Member | 12 Month FTC (Mat Leave Cover) | Lighting Illusions

Assistant Restaurant Manager South West Brisbane

Shift Leader South West Brisbane

Branch Manager - Ipswich

Manager

Manager Customer Service Centre

Cafes 63- Kitchen Manager / Cook / Kitchen Hand Wanted

Team Manager

North Brisbane - Drug & Alcohol Specimen Collector

Step Into Leadership: FIFO QLD Village Manager & Assistant Manager Positions

Area Manager

Office Manager

Trade Counter Assistant - Civil Carol Park (TH)

Seafood Store Manager / Operator

Expressions of Interest - Real Estate Sales Associates

Fine dining restaurant seeks professional organised Manager, with hands on Australian experience.

Backpackers Manager

Operations Manager, Staff Capability and Service Models

Administration Officer

Case Manager

I want to receive the latest job alert for service manager in wacol qld

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