In-Demand Call center representative Jobs in Victoria Point Qld

Customer Service Representative - Upper Mount Gravatt
Contour Education —Mount Gravatt QLD
- $30 an hour
- Part-time
- Hybrid work
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
Customer Service Representative
Contour Education —Mount Gravatt QLD
- $30 an hour
- Part-time
- Hybrid work
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Customer Service Representative
EBOS Group —Mansfield QLD
- Full-time
- Microsoft Excel
- Customer service
- Salesforce
- Health insurance
- Parental leave
10d
Customer Care Representative
Air Liquide —Ormeau QLD
- Full-time
- Administrative experience
- Office experience
Reddy Express Yatala - Customer Service Representative
OTR Group —Yatala QLD
- Part-time
Reddy Express Holland Park - Customer Service Representative
OTR Group —Holland Park QLD
- Part-time
Reddy Express Yatala - Customer Service Representative
OTR —Yatala QLD
- Weekend availability
- Customer service
Reddy Express Holland Park - Customer Service Representative
OTR —Holland Park QLD
- Weekend availability
- Customer service
Reddy Express Cannon Hill - Overnight Customer Service Representative
OTR —Cannon Hill QLD
- Weekend availability
- Customer service
13d
Reddy Express Tingalpa - Customer Service Representative
OTR Group —Tingalpa QLD
- Part-time
2d
Reddy Express Tingalpa - Customer Service Representative
OTR —Wynnum QLD
- Weekend availability
- Customer service
2d

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Customer Service Representative - Upper Mount Gravatt

Contour Education
Mount Gravatt QLD

Quick Apply

Job Details

Part-time
$30 an hour

Benefits

Employee assistance program

Qualifications

Customer service
Senior Secondary Certificate of Education
Education
Business
Communication skills

Full Job Description

Be the face of Contour on campus. Turn every interaction into a moment of care and connection.

As part of our on-campus Service Team, you’ll welcome students and parents, provide prompt and friendly support, and help keep our campuses running smoothly. From handling enquiries to ensuring classrooms are ready, you’ll make every Contour visit a positive and memorable experience.

Perfect for people-lovers who thrive in fast-paced environments and want to make a real impact in a mission-driven education company.

This isn’t just customer service - it’s creating an environment where students feel supported, valued, and inspired to learn.

Who are we

At Contour, we’re reshaping education, one student at a time.

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.

Since 2020, over 10,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 300+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

This is Contour. Built by students, for students.

What You Will Do

Be the first point of contact for student and parent enquiries - in person, online, and over the phone
Greet and assist families on campus with warmth, professionalism, and care
Support students during class times and ensure their experience runs smoothly
Manage scheduling, rescheduling, invoicing, and general queries with accuracy
Keep campuses organised - from classrooms and reception to resources and stock levels
Handle daily admin tasks such as record-keeping, printing, and basic operational support
Troubleshoot minor issues and escalate where needed
Maintain tidy systems and accurate documentation
Share ideas to improve campus service and student experience

This is a part-time permanent role (16 hours per week) based at our Upper Mount Gravatt campus with structured operating hours across weekdays and weekends. Applicants must be available to work both Wednesdays and Thursdays on-site.

What You Will Bring

We’re looking for genuine, people-focused communicators who bring energy, empathy, and reliability.

You’ll thrive if you bring:

Warmth and care for families - you love helping others
Energy and enthusiasm - you bring positive vibes to campus
Excellent communication - clear, confident, and friendly
Proactive mindset - you take initiative and find solutions
Attention to detail - you keep things running smoothly
Reliability and commitment - families count on you

Experience that helps:

Previous experience in customer service, hospitality, retail, or call centres
Familiarity with the VCE system or having been a VCE graduate yourself
Currently studying or holding a degree in Commerce, Business, or related field

Why You Will Love It

Flexible, hybrid working environment with on-campus engagement
Monthly wellbeing allowance + Employee Assistance Program (EAP)
Personalised mentorship, training, and feedback to strengthen communication and service skills
A fun, fast-paced environment where no two days are the same
Career growth opportunities in a rapidly expanding education company
Work that truly matters - helping students and families feel supported every step of the way
Competitive hourly rate ($30 per hour + super) plus hybrid flexibility, extra leave, EAP access, and lifestyle perks.

How to Apply

If you are committed to guiding families through their educational journey, we’d love to hear from you.

Application Process

Submit your application
Shortlisted candidates will complete a behavioural and video interview assessment
Suitable candidates will then be invited for an interview

Quick Apply

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