In-Demand Technology infrastructure & security occupations Jobs in Victoria

Technical Support Officer
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Weekend availability
- Writing skills
- Microsoft Office
- Senior Secondary Certificate of Education
12d
Senior Infrastructure Architect, Digital Health / Health Technology Services
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Part-time
- No degree
- Recruiting
12d
Program Director, Technology
Victorian Government —Melbourne VIC
- $193,946 - $263,771 a year
- Part-time
- Hybrid work
- AI
- Negotiation
4d
Leading Teacher Range 3: ICT Systems & Services Coordinator
Victorian Government —Bendigo VIC
- Full-time
- Leadership
- Teaching
- Negotiation
10d
Principal Cloud Architect, Digital Health / Health Technology Services
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Recruiting
- Leadership
12d
Manager - Academy Operations
Victorian Government —Melbourne Eastern Suburbs VIC
- $166,939 - $191,084 a year
- Full-time
- Communication skills
10d
Senior IT Assurance Officer
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Management
5d
Network Administrator
Victorian Government —Melbourne Eastern Suburbs VIC
- $113,257 a year
- Full-time
- Hybrid work
- Azure
- No degree
- Parental leave
3d
Salesforce Administrator
Victorian Government —Melbourne VIC
- $128,635 - $140,849 a year
- Full-time
- Salesforce
- Agile
- SDLC
7d
Senior Cloud Engineer
Victorian Government —Melbourne VIC
- $118,058 - $129,273 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Budgeting
13d

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Technical Support Officer

Victorian Government -
Melbourne VIC

Apply Now

Job Details

Full-time
$81,496 - $98,955 a year
12 days ago

Qualifications

Writing skills
Microsoft Office
Senior Secondary Certificate of Education
Communication skills
Help desk

Full Job Description

Overview

Work Type: Ongoing - Full-time

Salary: $81,496 - $98,955

Grade: VPS 3

Occupation: IT and telecommunications

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/DE/VCAA/1940415

The Victorian Curriculum & Assessment Authority (VCAA) is a statutory body responsible to the Victorian Minister for Education, serving both government and non-government schools. We provide high-quality curriculum, assessment and reporting for all Victorian student's birth to 18 years.
An exciting opportunity exists to join the Corporate Services Division in the Information Technology Unit for an ongoing full-time position.

An exciting opportunity exists to join the Corporate Services Division in the Information Technology Unit for an ongoing full-time position.

Salary: $81,496 - $96,073 (Plus Superannuation of 12%)
Ongoing
Usual hours of work: Full time (flexible work conditions may be available)
Usual work location: East Melbourne/Coburg

Role Purpose

The Technology Officer supports the delivery of information technology, providing technical assistance, tailored guidance, and innovative solutions. Collaborating with diverse stakeholders, the incumbent ensures seamless technology adoption, conducts user training, and delivers responsive timely IT support. The purpose of this role is to provide first and second level technical infrastructure support, assist staff in the area of Microsoft Windows, Microsoft Office and resolve technical problems reported through the incident management system.

The role is also expected to:

Answer Service Desk calls and emails, register incidents and attend to their resolution, or escalate were appropriate
Assist with ICT asset registration and tracking
Install and commission new laptop hardware, printers, peripherals including desktop and mobile telephony
Provide technical support for end user technology, including desktop, laptop, mobile, remote access, print/scan/copy, audio video teleconferencing and standard software
Maintain user network access
Produce documentation for reports, briefings, correspondence, technical and user documentation
Support both business locations, Melbourne CBD and Coburg, (including occasional after hours and weekends during peak periods), remotely and on site, as part of a regular rotation process.

In addition, the role is expected to perform one or more of the following duties as agreed (minimum 1):

1st level Security Operations Centre including security incident reporting and escalations.
Project management of routine & ad-hoc VCAA projects such as NAPLAN / GAT / VCE marking support or end user hardware replacements.
Software license, vendor management, and procurement activities for low-medium complexity vendor relationships and contracts.
Evaluation of new technologies and their application to VCAA for low-medium complexity requirements, including development of guidance materials for newly adopted technologies

Attributes

You are driven, enthusiastic and set high standards in your work performance.
You are a collaborative team player with a “can do” attitude.
You have solid spoken and written communication skills in writing emails, letters and reports.
You are a strong problem solver; you identify and provide workable solutions.

Qualifications and Experience

Desirable: Relevant tertiary qualification in Information Technology

How to apply

Applicants are encouraged to include a Curriculum Vitae and a Cover letter addressing the key selection criteria provided in the position description.

Further Information

For more details regarding this position please see attached position description for the capabilities to address in application.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our w ork, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.

For further information pertaining to the role, please contact Steven Heaps via email [email protected].

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g. large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on Wednesday 19 August 2026.

Applications close Wednesday 19 August 2026 at 11.59pm

Posted

5 August 2026

Apply Now

Refine Your Search

technology infrastructure & security occupations jobs in victoria

Technical Support Officer

Senior Infrastructure Architect, Digital Health / Health Technology Services

Program Director, Technology

Leading Teacher Range 3: ICT Systems & Services Coordinator

Principal Cloud Architect, Digital Health / Health Technology Services

Manager - Academy Operations

Senior IT Assurance Officer

Network Administrator

Salesforce Administrator

Senior Cloud Engineer

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