In-Demand Service delivery manager Jobs in Victoria

Operations Manager
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Weekend availability
- Hybrid work
- Management
- Administrative experience
- Analysis skills
7d
Area Manager
Sebastian Property Services —Melbourne VIC
- $90,000 - $100,000 a year
- Full-time
- Organisational skills
- Budgeting
- In-person
Quick Apply
1d
Support at Home Recruitment team leader
Salveo Care —Geelong VIC
- $74,000 - $80,000 a year
- Full-time
- Bachelor's degree
- Recruiting
- In-person
Quick Apply
Logistics Manager
Efflog Operations PTY Ltd —Tottenham VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
Quick Apply
Regional Operations Manager
Animal Emergency Australia —Melbourne VIC
- $180,000 - $210,000 a year
- Full-time
- Leadership
- Employee discount
Quick Apply
5d
Service Delivery Manager
Axon —Melbourne VIC
- Remote
- Management
- Bachelor's degree
- No degree
Quick Apply
4d
Project Manager
Netscore —Melbourne VIC
- $50,000 - $120,000 a year
- Contract
- PMP
- Engineering
- Microsoft Office
- Work from home
Quick Apply
Quality Assurance Manager
Build Clean Holdings PTY LTD —Northcote VIC
- $75,000 - $85,000 a year
- Weekend availability
- Microsoft Office
- Organisational skills
- In-person
- Relocation assistance
Quick Apply
Accommodation Service Manager - Southeast (Multiple Sites)
Claro Disability Services —Cheltenham VIC
- Full-time
- Care plans
- Leadership
Area Manager, Authorised Officers
Yarra Trams —Melbourne VIC
- Customer service
- Analysis skills
- Leadership
- Parental leave
- Employee assistance program
4d
Manager Operational Governance
VicRoads —Melbourne VIC
- $130,483 - $150,000 a year
- Full-time
- Management
- Customer service
- Parental leave
- Gym membership
12d
Data Delivery Lead
NCS Australia —Melbourne VIC
- $170,000 - $175,000 a year
- Contract
- Hybrid work
- AWS
- Financial services
- Communication skills
- Parental leave
Quick Apply
6h
Retail Stockroom Manager - Spencer St DFO
Seed Heritage —Melbourne VIC
- Full-time
- Customer service
- Merchandising
- Organisational skills
- Referral program
Passenger Services Manager
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Presentation skills
- Leadership
- Health insurance
- Opportunities for advancement
General Manager - Element by Marriott Melbourne Richmond
Marriott International, Inc —Cremorne VIC
- Full-time
- Management
- Writing skills
- Analysis skills
- Profit sharing
Service Transition Manager
Scope (Aust) —Hawthorn East VIC
- $15,900 a year
- Full-time
- Management
- Sales
- Business development
- Fuel discount
14d
Feedback and Complaints Officer
The Salvation Army —Blackburn VIC
- Full-time
- Hybrid work
- Customer service
- Case management
- Parental leave
- Employee assistance program
District Support Officer
Country Fire Authority —Seymour VIC
- Full-time
- Customer service
- Office
- Forklift
- Parental leave
4d
Office Administration General
Victorian Government —Ballarat VIC
- Full-time
- Organisational skills
- IT
- Leadership
7d
Team Manager
Victorian Government —Shepparton VIC
- $128,635 - $140,849 a year
- Weekend availability
- Recruiting
11d

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service delivery manager jobs near victoria

Operations Manager

Victorian Government -
Melbourne VIC

Apply Now

Job Details

Full-time
$142,790 - $191,084 a year
7 days ago

Qualifications

Management
Administrative experience
Analysis skills
Driver Licence
Working with Children Check
Communication skills

Full Job Description

Overview

Work Type: Ongoing - Full-time

Salary: $142,790 - $191,084

Grade: VPS 6

Occupation: Other

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/DE/VSBA/1940445

This position requires an experienced manager to oversee commercial contracts, manage a team of contract managers and uphold compliance with Departmental procedures and policies. The successful candidate will deliver high-quality outcomes through large, centralised contracts. This is a full-time ongoing position.

About the Role

The School Cleaning Unit is responsible for various cleaning related policies and services, including the delivery of cleaning services to metropolitan schools through large, centralised contracts.

The Operations Manager is a leadership role that manages a team of 8 in delivering metropolitan school cleaning contracts across approximately 1,000 schools. The Operations Manager provides direct leadership to two Senior Contract Managers, who in turn oversee a further six Contract Managers. As the senior leader for this function, the role carries substantial people management responsibilities. Other responsibilities include business and strategic planning, workforce planning, performance management, capability development and fostering a high-performing team culture.

The role will oversee contract management activities and ensure compliance with departmental policies and procedures across all commercial contracts. Tasks that the role undertakes includes:

Leading and managing the contract management team in the delivery and day-to-day operation of the School Cleaning Program.
Providing strategic leadership to the contract management team and contributing to the broader strategic direction of the School Cleaning Unit.
Implementing the Metropolitan Area-based Cleaning Model to ensure high cleaning standards.
Managing relationships with cleaning service providers to mitigate risks and resolve service delivery issues.
Monitoring contract compliance and addressing instances of contractor underperformance.
Collaborating with staff in the School Cleaning Unit and the broader Deparmtnet of Education such as Legal and Communications teamsExercising sound judgement and making evidence-based decisions within delegated authority.
Providing high-quality advice to internal and external stakeholders.
Coordinating and preparing ministerial briefs, correspondence, reports and stakeholder engagement materials.
Supporting the Senior Manager, School Cleaning Unit, with operational priorities and other duties as required.

Hybrid working arrangements are available, but regular attendance at the central office is required.

This position may require participation in evening and/or weekend work, including some travel.

During any emergency situation, you may be required to work outside typical working hours.

Role-specific requirements:

A valid driver's licence.
Current Working with Children check

Essential qualifications, experience and capabilities:

Significant experience and knowledge in operations, contract management, project management or program delivery, preferably in a large, complex or public sector environment.
Significant experience leading high performing teams.
A tertiary qualification in a relevant field such as Project Management, Business, Public Administration, Management or Law.
Experience overseeing service provider performance, compliance and operational risk.

Desirable experience and capabilities:

Demonstrated ability to build productive relationships and influence outcomes across schools, suppliers, internal teams and senior leaders.
Strong analytical, organisational and communication skills, including experience preparing reports, briefings and operational advice.

About the Department of Education

The Department of Education aims to provide every student in Victoria with equal access to high-quality public education. We are responsible for delivering education and early childhood services across Victoria.

About the Victorian School Building Authority

The Victorian School Building Authority (VSBA) is p art of the Department of Education,Education; our main responsibility is the management of land and infrastructure that supports schools and educational facilities. Established in 2016, we are currently overseeing Victoria's largest school building program since the state introduced free public education in the 1870s.

The VSBA builds, upgrades and maintains schools and educational facilities. We also support schools to maintain their buildings and grounds by offering expert advice and coordinating maintenance programs and grants. The VSBA also works in the early childhood sector by managing kindergarten and early learning centre infrastructure.

About the Division

The Asset Management and Operations Division helps schools maintain and manage their buildings and grounds. It includes three branches; Asset Operations, Programs and Maintenance Delivery. The School Cleaning Unit is part of the Asset Operations branch and is the coordinating unit for school cleaning.

Further Information

For more details regarding this position please see attached position description for the capabilities to address in application.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website.

Applicants requiring adjustments can contact the nominated contact person.

Applicants are encouraged to include a cover letter addressing the key selection criteria (no more than 2 pages) and a resume. For further information or queries about the role please contact Shanaka Perera by email, [email protected], or phone 03 7022 1711.

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on Tuesday 25 August 2026.

Applications close Tuesday 25 August 2026 at 11.59pm

Posted

11 August 2026

Apply Now

Refine Your Search

service delivery manager jobs in victoria

Operations Manager

Area Manager

Support at Home Recruitment team leader

Logistics Manager

Regional Operations Manager

Service Delivery Manager

Project Manager

Quality Assurance Manager

Accommodation Service Manager - Southeast (Multiple Sites)

Area Manager, Authorised Officers

Manager Operational Governance

Data Delivery Lead

Retail Stockroom Manager - Spencer St DFO

Passenger Services Manager

General Manager - Element by Marriott Melbourne Richmond

Service Transition Manager

Feedback and Complaints Officer

District Support Officer

Office Administration General

Team Manager

I want to receive the latest job alert for service delivery manager in victoria

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