In-Demand Senior support manager Jobs in Victoria

Strategy & Operations Senior Manager, Australia
Whatnot —Melbourne VIC
- $204,000 - $240,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Health insurance
- Dental insurance
Senior Manager Homelessness Services West
Uniting Vic.Tas —Ballarat VIC
- Full-time
- Management
- Microsoft Office
- Communication skills
Senior Manager, HSQE Services APAC
Renewable Energy Systems Limited —Melbourne VIC
- Full-time
- Management
- Microsoft Office
- Construction experience
Senior Manager Centralised Support
atWork Australia —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Budgeting
- Leadership
- Parental leave
- Employee assistance program
Quick Apply
6d
Senior Manager / Assoc Director, Quality Assurance
Gilead Sciences —Melbourne VIC
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Customer Support Manager
REA Group —Richmond VIC
- Full-time
- Hybrid work
- Customer service
- Café
- Analytics
- Parental leave
Senior Product Manager
Electronic Arts —Melbourne VIC
- Full-time
- Microsoft Excel
- Engineering
- Master's degree
- Health insurance
- Annual leave
Senior Customer Support Manager
News Corp —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Café
- Analytics
- Parental leave
Senior Associate / Manager – Strategy & Performance Improvement
Scyne Advisory —Melbourne VIC
- Full-time
- Remote
- Business development
- Business
- Communication skills
- Annual leave
- Parental leave
Quick Apply
Senior Project Manager
Motorola Solutions —Melbourne VIC
- Full-time
- Management
- Engineering
- Analysis skills
Senior Manager of People
Pattern —Melbourne VIC
- Full-time
- Bachelor's degree
- Human resources
- Recruiting
- Annual leave
- Parental leave
Senior Activations Manager (Paid Search)
Havas Group —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Data analysis skills
- Analysis skills
Senior Manager, Internal Audit (Compliance)
Airwallex —Melbourne VIC
- Full-time
- Salesforce
- Data analysis skills
- English
Senior Project Manager
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- PMP
- Agile
9d
Risk & Compliance Senior Manager / Director
Accenture —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Management
- Microsoft Office
Working Capital, Senior Manager
Alvarez and Marsal —Melbourne VIC
- Full-time
- Microsoft Excel
- Management
- Finance
- On-the-job training
Senior Performance Manager
Impressive —Cremorne VIC
- $95,000 - $105,000 a year
- Full-time
- Hybrid work
- Communication skills
- Gym membership
- Referral program
Quick Apply
5d
Working Capital, Senior Manager
Alvarez & Marsal —Melbourne VIC
- Microsoft Excel
- Management
- Finance
- On-the-job training
Senior Facilities Manager
JLL —Melbourne VIC
- Microsoft Word
- Microsoft Excel
- Management
- Health insurance
- Parental leave
14d
Senior Manager, Risk Advisory Services
BDO —Melbourne VIC
- Full-time
- Analysis skills
- AI
- Communication skills
- Health insurance
- On-the-job training

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senior support manager jobs near victoria

Strategy & Operations Senior Manager, Australia

Whatnot -
Melbourne VIC

Apply Now

Job Details

Full-time
$204,000 - $240,000 a year

Benefits

Wellness allowance
Health insurance
Dental insurance
Work from home
Parental leave
Vision insurance
Childcare assistance

Qualifications

Looker
Data analysis skills
SQL
Analysis skills
Scalability
Communication skills

Full Job Description

Join the Future of Commerce with Whatnot!

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

Role

The Commerce Strategy & Operations team drives business decisions across our entire marketplace ecosystem, including buyer experience, seller experience, trust & risk, fraud, logistics and payments. This is the first such hire in Australia. In this role, you will:

Set and drive the strategy for post-purchase operations, partnering closely with Product, Engineering, and Operations to deliver scalable, high-quality experiences for Whatnot’s Australian users
Translate insights from operational data and user interactions into priorities, roadmaps, and initiatives that improve quality, speed, and scalability
Partner with the Global Commerce team to implement changes that improve the overall user experience. Own the execution end to end
Lead complex, cross-functional initiatives from problem definition through execution, ensuring alignment, accountability, and measurable outcomes
Design and implement scalable processes, systems, and operating models that support Whatnot’s growth and evolving user needs
Serve as a strategic thought partner & Australia representative to senior leaders, providing data-driven recommendations and tradeoffs to inform decision-making
Continuously assess operational performance, identifying opportunities to improve efficiency, resilience, and user experience

Team members in this role are required to be within commuting distance of Sydney or Melbourne.

You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.

As our next Commerce Strategy & Operations team member, you should have 8 - 10 years of experience in strategy and operations roles (e.g., consulting, finance, GM, Operations), plus:

Proven experience developing and executing strategies that drive scalable, high-quality operations in ambiguous, fast-paced environments
Strong analytical judgment, with the ability to synthesize quantitative and qualitative insights into clear recommendations and decisions
Demonstrated success leading large, cross-functional initiatives from concept through execution
Ability to identify operational inefficiencies and design scalable processes, systems, and operating models to support long-term growth
Excellent communication and stakeholder management skills, with the ability to influence across Product, Engineering, Operations, and senior leadership
Proficiency in data analysis and reporting tools; experience with SQL and analytics platforms (e.g., Looker, Sigma, Hex) is a plus
A real understanding of the nuances of the Australian market

Benefits

Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
Health Insurance options including Medical, Dental, Vision
Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
- All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Compensation Range: A$204K - A$240K

Apply Now

Refine Your Search

senior support manager jobs in victoria

Strategy & Operations Senior Manager, Australia

Senior Manager Homelessness Services West

Senior Manager, HSQE Services APAC

Senior Manager Centralised Support

Senior Manager / Assoc Director, Quality Assurance

Senior Customer Support Manager

Senior Product Manager

Senior Customer Support Manager

Senior Associate / Manager – Strategy & Performance Improvement

Senior Project Manager

Senior Manager of People

Senior Activations Manager (Paid Search)

Senior Manager, Internal Audit (Compliance)

Senior Project Manager

Risk & Compliance Senior Manager / Director

Working Capital, Senior Manager

Senior Performance Manager

Working Capital, Senior Manager

Senior Facilities Manager

Senior Manager, Risk Advisory Services

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