In-Demand Investor support analyst Jobs in Victoria

Investor Support Analyst
GXE —Melbourne VIC
- $65,000 - $78,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
Front Office Services - Business Analyst (Investment Platforms) - 12 mths FTC
Janus Henderson —Melbourne VIC
- Hybrid work
- Data analysis skills
- SQL
- Organisational skills
Business Analyst – Alpha TIER Integration Services, Charles River Development, AVP
State Street —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
Senior Property Analyst
PropCred Australia —Melbourne VIC
- From $107,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Databases
- Work from home
- Professional development assistance
Quick Apply
Business Analyst - IBOR, AVP
State Street —Melbourne VIC
- Full-time
- Computer Science
- Engineering
- Master's degree
Business Analyst – Alpha Data Platform, Charles River Development, AVP
State Street —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
IT Analyst
Lyka —Dandenong VIC
- Hybrid work
- Management
- Communication skills
- Parental leave
Quick Apply
L2 Systems Analyst, SaaS Operations, Officer
State Street —Melbourne VIC
- Full-time
- Management
- Customer service
- Administrative experience
Financial Systems Analyst
Estia Health —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Budgeting
- Employee assistance program
- Gym membership
Lead Product Analyst
ASIC —Traralgon VIC
- From $97,401 a year
- Full-time
- Hybrid work
- Computer science
- No degree
- Leadership
Quick Apply
1d
Sustainability Analyst
JLL —Melbourne VIC
- Microsoft Excel
- Data analysis skills
- Research
13d
Manager - M&A Transaction Services
Deloitte —Melbourne VIC
- Finance
- Master's degree
- Business development
- Parental leave
12d
Senior Analyst - Logistics & Industrial, Capital Markets
JLL —Melbourne VIC
- Sales
- Finance
- Master's degree
Senior Analyst to Associate Director, Transaction Analytics - Melbourne or Sydney
Alvarez and Marsal —Melbourne VIC
- Full-time
- Azure
- SQL
- Analysis skills
Senior Analyst to Associate Director, Transaction Analytics - Melbourne or Sydney
Alvarez & Marsal —Melbourne VIC
- Azure
- SQL
- Analysis skills
Investment Analyst / Senior Investment Analyst
Mercer —Melbourne VIC
- Full-time
- Hybrid work
- Research
- Construction
Associate/Manager, Credit Risk Operations (Debt Collections)
Airwallex —Melbourne VIC
- Full-time
- Salesforce
- SQL
- Communication skills
6d
Senior Analyst – National Capital Markets, Logistics & Industrial
Cushman & Wakefield —Melbourne VIC
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
Quick Apply
5d

Related jobs to explore

Based on your search for investor support analyst

Helpdesk Support Analyst
Suzuki Samanabad Auto Corporate —Melbourne VIC
Provide first-level technical support for hardware, software, network, and system-related issues. Industry certifications such as CompTIA A+, Network+,…
Up to $84,000 a year
Quick Apply
ICT Business Analyst
WeBoost Pty Ltd —Melbourne VIC
Conduct user acceptance testing (UAT), troubleshoot system-related issues, and support ongoing system enhancements. Bachelor’s degree or higher qualification.
$80,000 - $90,000 a year
Quick Apply

I want to receive the latest job alert for investor support analyst in victoria

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

investor support analyst jobs near victoria

Systems Analyst jobs in Melbourne VIC

Support Analyst jobs in Melbourne VIC

Investment Analyst jobs in Melbourne VIC

Business Analyst jobs in Melbourne VIC

Reporting Analyst jobs in Melbourne VIC

Senior Business Analyst jobs in Sydney Nsw

Business Traineeship jobs in Melbourne Vic

Business Consultant jobs in Sydney Nsw

Data Analyst jobs in Greater Adelaide Sa

Senior Logistics jobs in Sydney Nsw

Entry Level Logistics jobs in Melbourne Vic

Systems Administrator jobs in Canberra Act

Systems Analyst jobs in Brisbane Qld

Part Time Data Analyst jobs in Sydney Nsw

Data Analyst No Experience jobs in Brisbane Qld

Marketing Analyst jobs in Sydney Nsw

Systems Analyst jobs in Parramatta Nsw

Junior Business Analyst jobs in Melbourne Vic

Financial Systems Analyst jobs in North Sydney Nsw

Public Health Analyst jobs in Melbourne Vic

Investor Support Analyst

GXE -
Melbourne VIC

Quick Apply

Job Details

Full-time
$65,000 - $78,000 a year

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
DocuSign
Microsoft Office
Bachelor's degree
Organisational skills
Scalability
Communication skills

Full Job Description

About us

GXE is the all-in-one platform for private assets.

GXE’s mission is to provide digital infrastructure and services for Trustee Services, Custody and Fund Administration. We provide investors, asset and fund managers with the tools they need to succeed, enabling them to focus on their portfolios and investors, whilst GXE takes care of everything else.

GXE empowers investors, fund managers and family offices with real-time visibility, efficient workflows, licensing, information security, and more.

A licensed financial services company, GXE, holds an Australian Financial Services Licence 460870 issued by the Australian Securities and Investments Commission. GXE welcomes clients across sectors, including corporate, credit, family offices, pension and superannuation, private equity, property, and venture capital.

We are a fast-paced early-stage fintech with global ambitions, and we offer an opportunity to join the team to help shape GXE’s future.

Who we are looking for

As an Investor Support Analyst, you will support the day-to-day management of investor onboarding, communications, and operational processes. You will work closely with the investment, operations, and compliance teams to ensure a smooth and professional experience for investors.

This role offers strong exposure to fund structures, capital raising processes, and investor management.

You will be the primary point of contact for both new and existing GXE investors, ensuring every interaction is efficient and compliant and reflects GXE’s commitment to excellence.

Requirements

You will be responsible for:

1. Investor Onboarding Support

Assist with onboarding new investors, including collecting and reviewing required documentation
Support KYC/AML checks and ensure information is complete and accurate
Track onboarding progress and follow up with investors where required
Maintain organised and up-to-date investor records

2. Investor Communications

Respond to multiple investor enquiries in a timely and professional manner
Assist in preparing and sending investor updates and communications
Support the distribution of documents via platforms such as DocuSign or investor portals
Escalate complex queries to senior team members

3. Operations & Administration

Help track investment allocations and funding status
Assist with payment tracking and reconciliation
Support administrative processes related to capital calls, distributions, and refunds
Maintain internal trackers and reporting tools

4. Compliance Support

Ensure onboarding documentation meets internal compliance standards
Assist with maintaining records for audit and reporting purposes
Follow up on missing or expired documents (e.g. investor certificates)
Support the team in meeting regulatory requirements

5. Systems & Process Support

Use internal systems (CRM, Excel trackers, document platforms) to manage investor data
Assist in improving internal processes and templates
Help maintain accurate and consistent data across systems
Process, Platform & Operational Improvements
Identify opportunities to enhance onboarding workflows, reporting templates, valuation processes and client experience.
Work with GXE’s product and operations teams to develop automation and improve platform-driven efficiencies.
Maintain up-to-date SOPs, templates and internal documentation.

What success looks like:

In your first few months at GXE, you will build a strong understanding of our investor onboarding workflows, compliance requirements, and internal systems, including CRM platforms, DocuSign, investor portals, and operational trackers. You will quickly become confident managing onboarding tasks with a high level of accuracy and professionalism, responding to investor queries in a timely manner, maintaining organised records, and proactively seeking clarification when needed. By the three-month mark, you will be independently managing standard onboarding cases from start to finish, consistently meeting turnaround times, tracking allocations and funding progress, and confidently identifying when issues or risk flags should be escalated.

As you continue to grow in the role, you will take ownership of a portfolio of investor onboarding and support cases while handling more complex investor structures, compliance documentation, and operational processes. You will contribute to improving workflows, templates, and reporting processes, while building strong relationships across operations, compliance, and investment teams. Over time, you will become a trusted member of the team known for delivering accurate, timely work, exercising strong judgment, maintaining an exceptional investor experience, and contributing to the ongoing scalability and operational excellence of GXE’s private markets platform.

The team:

You will be reporting to our Manager, Client Operations - Michael Wannouch.

Key Skills & Experience

1–3 years’ experience in investor/customer service, fund administration, financial services, or operations
Strong attention to detail and organisational skills
Excellent written and verbal communication skills
Ability to manage multiple priorities and meet tight deadlines
Proficiency in Microsoft Office (especially Excel and Outlook)

Benefits

At GXE, we are proud to provide an environment that encourages and celebrates innovation, collaboration and success. We are dedicated to creating an inclusive workplace that values and respects each employee’s unique talents and perspectives.

We are committed to providing our employees with the necessary resources to excel. We offer competitive salaries, comprehensive benefit packages, and opportunities for professional development and career growth.

At GXE, each employee is an integral part of our success. We strive to create a work environment that promotes respect, trust and collaboration. We recognise that each employee has unique talents, experiences and perspectives that contribute to the success of our company.

We will not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We are always looking for talented and motivated individuals to join our team. If you are looking for an opportunity to grow professionally and personally, GXE is the perfect place.

Quick Apply

Refine Your Search

investor support analyst jobs in victoria

Investor Support Analyst

Front Office Services - Business Analyst (Investment Platforms) - 12 mths FTC

Business Analyst – Alpha TIER Integration Services, Charles River Development, AVP

Senior Property Analyst

Business Analyst - IBOR, AVP

Business Analyst – Alpha Data Platform, Charles River Development, AVP

IT Analyst

L2 Systems Analyst, SaaS Operations, Officer

Financial Systems Analyst

Lead Product Analyst

Sustainability Analyst

Manager - M&A Transaction Services

Senior Analyst - Logistics & Industrial, Capital Markets

Senior Analyst to Associate Director, Transaction Analytics - Melbourne or Sydney

Senior Analyst to Associate Director, Transaction Analytics - Melbourne or Sydney

Investment Analyst / Senior Investment Analyst

Associate/Manager, Credit Risk Operations (Debt Collections)

Senior Analyst – National Capital Markets, Logistics & Industrial

Related jobs to explore

I want to receive the latest job alert for investor support analyst in victoria

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected