In-Demand claims lead Jobs in victoria

Head of Claims AustralianSuper
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Financial services
Quick Apply
Team Lead – Dispute Resolution Manager
DXC Technology —Melbourne VIC
- Full-time
- Management
- Team management
- In-person
Civil Claims Records Officer, Workplace Services
Department of Health —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Recruiting
4d
Head of EHSW ANZA
Ericsson —Docklands VIC
- Business
12d
Warranty Lead
Brandt Tractor —Ballarat VIC
- Full-time
- Organisational skills
- Communication skills
- Opportunities for advancement
Quick Apply
Performance Manager - Investigations
Gallagher Bassett —Melbourne VIC
- Hybrid work
- Administrative experience
- Leadership
- Time management
- Health insurance
- Annual leave
Claims Operations Manager
DXC Technology —Melbourne VIC
- Full-time
- In-person
- AI
- Leadership
Insurance Claims Manager Hybrid
Hostplus —Melbourne VIC
- Full-time
- Leadership
- Communication skills
- Wellness program
- Parental leave
Policy Advisor
Department of Treasury and Finance —Melbourne VIC
- $100,894 - $114,476 a year
- Part-time
- Analysis skills
- Communication skills
5d
Claims Delivery & Enablement Specialist
Hostplus —Melbourne VIC
- Full-time
- Administrative experience
- Leadership
- Wellness program
- Parental leave
Manager, Claims and Injury Management
Country Fire Authority —Melbourne Eastern Suburbs VIC
- $127,896 - $143,834 a year
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
- Parental leave
3d
Case Manager - Comcare
Gallagher Bassett —Melbourne VIC
- Full-time
- Remote
- Customer service
- Administrative experience
- Health insurance
- Parental leave
Case Manager
Gallagher Bassett —Melbourne VIC
- Hybrid work
- Customer service
- Databases
- Administrative experience
- Work from home
- Parental leave
Resolution Officer
Gallagher Bassett —Melbourne VIC
- Customer service
- Communication skills
- Negotiation
- Health insurance
- Annual leave
Commercial Lead (Oil and Gas)
Wood —Melbourne VIC
- Full-time
- Management
- Bachelor's degree
- No degree
Property and Asset Officer
Energy Safe Victoria —Melbourne VIC
- $77,665 - $109,863 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Management
- Customer service
9d
Head of Business Administration – Project Execution (RI & SW)
Siemens —Melbourne VIC
- Full-time
- AI
- Leadership
- Parental leave
- Employee discount
Claims Consultant
Gallagher Bassett —Melbourne VIC
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Health insurance
- Work from home
Team Manager, Fraud Prevention
Latitude Financial Services —Melbourne VIC
- Full-time
- Management
- Communication skills
Claims Support Officer
Coles Group —Hawthorn East VIC
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Employee stock purchase plan

I want to receive the latest job alert for claims lead in victoria

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

claims lead jobs near victoria

Head of Claims AustralianSuper

TAL -
Melbourne VIC

Quick Apply

Job Details

Full-time

Qualifications

Financial services
Workday

Full Job Description

Company Description

Our competitive benefits package includes everything from financial literacy to health and wellness initiatives, designed with your well-being in mind
Work with experienced and skilled colleagues who support and inspire one another to achieve collective success
Help protect over 5 million Australians, making a real difference in their lives during their most challenging times.

For over 150 years, we've never stopped finding better ways to protect Australians. As one of the nation’s leading life insurers, we’re driven by ambition and a sense of purpose. Our responsibility to our customers, partners, and the broader community is at the heart of everything we do.

At TAL, we’re empowered to experiment, innovate, and create better products and services. Backed by Daiichi Life, one of the world’s largest insurers, we deliver financial security to millions of Australians through our care and expertise. Bring your curious mind and ambition to shape our industry and help us become the progressive, digitally enabled, leading insurer we aim to be.

Job Description

As Head of Claims, this role leads how TAL delivers on its promise for AustralianSuper, ensuring members receive timely, compassionate and dependable support at critical moments in their lives. It shapes a progressive claims strategy that strengthens trust, elevates service excellence and deepens long‑term partnerships. By inspiring high‑performing teams and continuously improving the member experience, the role plays a meaningful part in TAL’s purpose of helping Australians protect what matters most, while supporting sustainable growth for our partners and our business.

In this role, you will:

Deliver service excellence by consistently meeting and exceeding fund partner claims commitments.
Strengthen strategic partnerships by aligning TAL’s claims proposition to fund objectives and expectations.
Lead claims strategy evolution to support member outcomes, retention and sustainable growth.
Champion customer‑centric delivery through continuous improvement and effective claims governance.
Build high‑performing teams by uplifting capability, engagement and leadership across the claims workforce.
Safeguard trust and reputation through sound judgement, risk oversight and ethical claims outcomes.

Qualifications

Proven senior leadership experience in life insurance or financial services, with the confidence to lead complex claims environments.
Deep technical expertise in life insurance claims, with a demonstrable claims‑first background and end‑to‑end ownership of complex claims portfolios.
Strong commercial judgement, making balanced decisions that support members, partners and sustainable business outcomes.
Working knowledge of superannuation funds and partner models, enabling effective, trust‑based collaboration.
Clear organisational and prioritisation skills, staying focused and effective in a fast‑moving, high‑impact role.
Values‑led leadership approach, acting with integrity, accountability and care for customers, partners and teams.

Additional Information

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:

An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.
Need adjustments during the recruitment process? Let our team know by getting in touch with us here—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

#LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

Quick Apply

Refine Your Search

claims lead jobs in victoria

Head of Claims AustralianSuper

Team Lead – Dispute Resolution Manager

Civil Claims Records Officer, Workplace Services

Head of EHSW ANZA

Warranty Lead

Performance Manager - Investigations

Claims Operations Manager

Insurance Claims Manager Hybrid

Policy Advisor

Claims Delivery & Enablement Specialist

Manager, Claims and Injury Management

Case Manager - Comcare

Case Manager

Resolution Officer

Commercial Lead (Oil and Gas)

Property and Asset Officer

Head of Business Administration – Project Execution (RI & SW)

Claims Consultant

Team Manager, Fraud Prevention

Claims Support Officer

I want to receive the latest job alert for claims lead in victoria

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected