In-Demand Claims lead Jobs in Victoria

Customer Service Executive, ANZ
Ranpak —Melbourne VIC
- Remote
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Work from home
Faith & Education Team Lead, Claims Operations
Marsh —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Supervising experience
- Communication skills
6d
Claims Project Lead – Trade Credit & Surety
QBE —Melbourne VIC
- Full-time
- Hybrid work
- Administrative experience
- Leadership
- Communication skills
- Work from home
11d
Senior Claims Operations Manager
McMillan Shakespeare —Melbourne VIC
- Full-time
- Hybrid work
- Leadership
- Parental leave
Change & Impact Lead
3001 DXC Technology Australia Pty Limited —Melbourne VIC
- Full-time
- Management
- No degree
- In-person
- Parental leave
- Employee assistance program
Claims Delivery Enablement Specialist Hybrid
Hostplus —Melbourne VIC
- Full-time
- Management
- Administrative experience
- Communication skills
- Wellness program
- Parental leave
14d
Claims Compilation Lead
Victorian Government —Bendigo VIC
- $100,894 - $114,476 a year
- Full-time
17h
Op Shop Operations Facilitator
ADRA Australia —Victoria
- Full-time
- Salesforce
- Recruiting
- Leadership
Recoveries Claims Specialist
Chubb —Docklands VIC
- Full-time
- Communication skills
- Negotiation
- Analytics
1d
Manager, Workforce Injury and Recovery
Victorian Government —Melbourne Northern Suburbs VIC
- Full-time
- Hybrid work
- Communication skills
- Health insurance
- Annual leave
6d
General Manager
Bolton Clarke —Melbourne South Eastern Suburbs VIC
- Full-time
- Management
- Master's degree
- Administrative experience
- Health insurance
- Employee assistance program
Training & Adoption Lead
3001 DXC Technology Australia Pty Limited —Melbourne VIC
- Full-time
- In-person
- Communication skills
- Parental leave
- Employee assistance program
Assistant Product Manager
GlobeWest —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Marketing
- Employee assistance program
- Employee discount
Regulatory Reporting & Assurance Lead - Workers Compensation
DXC Technology —Melbourne VIC
- Full-time
- Microsoft Excel
- In-person
- Communication skills
- Parental leave
- Employee assistance program
Assistant Buyer
OSS MARITIME GROUP —Footscray VIC
- $60,000 - $70,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick Apply
Head of Sourcing
Nordex SE —Melbourne VIC
- Sales
- Engineering
- Bachelor's degree
GTS Senior Adjuster
Crawford & Company Australia Pty Ltd —Victoria
- Full-time
- Management
- Leadership
- Negotiation
Quick Apply
Injury & Return to Work Consultant
Cogent Thinking —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Case management
- Communication skills
- Health insurance
- Parental leave
Quick Apply
Change & Engagement Specialist – Personal Injury
Gallagher Bassett —Melbourne VIC
- Hybrid work
- SharePoint
- AI
- Work from home
- Parental leave
Area Manager
Konekt —Melbourne VIC
- Full-time
- Leadership
- Work from home
Quick Apply

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Customer Service Executive, ANZ

Ranpak -
Melbourne VIC

Apply Now

Job Details

Benefits

Work from home

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Power BI
Microsoft Excel
Marketing
ERP systems
Lead generation
Microsoft Office
Finance
Diploma
Manufacturing
Business
Communication skills
Time management

Full Job Description

Ranpak is a leading manufacturer of sustainable paper packaging and automation solutions for the efficient and effective cushioning and protection of products during shipment. Founded in 1972, Ranpak is a multinational organization, is publicly traded on the NYSE and has over 800 employees worldwide. With business growing strongly across the globe, a fantastic opportunity is now available to join our Asia Pacific Team as Customer Services Executive in Melbourne, Australia.

Purpose

To executive the daily sales support activities and administrative tasks to support the sales operations.
To ensure an efficient registration of all assigned Business Support tasks including business sponsoring.
To efficiently provide the communicate and administrative (technical and commercial) support to the sales force out in the field in order to obtain timely communication and related action between Ranpak and distributor.

Reporting: Reports directly to the General Sales Manager, ANZ.

Responsibilities

Being held responsible for the proper management of all activities within the region in such a way that the day-to-day operations run smoothly.
Being held responsible for the proper management of all communication in which Ranpak sales team are involved. This includes Ranpak and distributor and vice versa, the communication in which all parties are involved and the relevant communication towards the other Ranpak functions in order to give things timely done and leave no issues unresolved
Act as a back-up in the absence of other Sales Support representative.

Main Tasks (but not limited to)

Execute daily administrative tasks to support sales operations.
Oversee Order-to-Ship process for ANZ orders, troubleshoot potential problems, and escalate issues for Management review.
Give optimal administrative and commercial support to the ANZ team and/or specifically assigned activities.
Process business sponsoring claims from distributors, in coordination with Sales Managers and Finance.
Generate weekly and monthly reports, including order status updates to all stakeholders.
Reconcile reports and update records of Ranpak converters.
Monitoring accounts receivables and coordinate the actions to be taken to get invoices paid, all in co-ordination with the sales manager.
Handle email and phone enquiries from internal and external stakeholders, provide guidance and assistance where necessary.
Act as customer advocate, taking initiatives to overcome obstacles, solve customer issues and improve overall customer satisfaction.
Support day to day CRM helpdesk duties and ad-hoc projects.
Work with the team to maintain and improve operating processes.
Support the achievement of deadlines for all departments.
Participate in ad-hoc projects including sales & marketing activities, such as lead generation, market analysis, exhibition, product launch and webinar support.
Any other duties as assigned.

Profile/Qualifications

Australia Citizens or Permanent Residents residing in Melbourne, Australia, are welcome to apply for this position
3-5 years of relevant experience, preferably in a manufacturing environment
Minimum Diploma in Business/Finance/Marketing or other relevant fields
Willing to work from home office and may prefer shorter working hours
Meticulous, precise, responsible and has good communication and interpersonal skills
Pragmatic, Analytical, Creative and Stress Resistant
Independent worker but also a team player
Good time management skills and a strong ability to multi-task
Proficient in MS Office, notably Excel (Pivot, Vlookup, Formulas), Word, PowerPoint
Experience in CRM and ERP systems e.g. Infor LN and digital marketing will be an added advantage. PowerBI experience would be a plus
English language skills required (Oral and written)
Well balanced team player, willing to help out team members and coordinate between cross-functional teams

Ranpak offers competitive salaries with good benefits and the chance to progress your career. Apply now.

Note: Only shortlisted candidates will be contacted. Chosen candidates with be required to complete PI Assessments prior to interview.

Apply Now

Refine Your Search

claims lead jobs in victoria

Customer Service Executive, ANZ

Faith & Education Team Lead, Claims Operations

Claims Project Lead – Trade Credit & Surety

Senior Claims Operations Manager

Change & Impact Lead

Claims Delivery Enablement Specialist Hybrid

Claims Compilation Lead

Op Shop Operations Facilitator

Recoveries Claims Specialist

Manager, Workforce Injury and Recovery

General Manager

Training & Adoption Lead

Assistant Product Manager

Regulatory Reporting & Assurance Lead - Workers Compensation

Assistant Buyer

Head of Sourcing

GTS Senior Adjuster

Injury & Return to Work Consultant

Change & Engagement Specialist – Personal Injury

Area Manager

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