In-Demand call taker Jobs in victoria

Guest Service Agent - QT Melbourne
EVT Group —Melbourne VIC
- Communication skills
- Resort
- Office experience
- Parental leave
9d
Emergency Communications Officer (Ballarat)
Triple Zero Victoria —Ballarat VIC
- $57,086 - $66,110 a year
- Full-time
- Free parking
- Paid training
14d
Emergency Communications Officer (Burwood East)
Triple Zero Victoria —Melbourne Eastern Suburbs VIC
- $57,087 - $66,110 a year
- Full-time
- Free parking
- Paid training
Guest Service Agent - The Victoria Hotel
EVT Group —Melbourne VIC
- Hotel experience
- Resort
- Parental leave
Executive Assistant
Melbourne Private Hospital —Melbourne VIC
- $40 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Food and Beverage Attendant - Rydges Melbourne
EVT Group —Melbourne VIC
- Serving
- Restaurant
- Resort
- Parental leave
Casual Duty Manager - QT Melbourne
EVT Group —Melbourne VIC
- $79,589.29 a year
- Overtime
- Sales
- Communication skills
- Hotel experience
- Annual leave
- Parental leave
7d
Handyperson - Rydges Melbourne
EVT Group —Melbourne VIC
- Weekend availability
- Maintenance
- Plumbing
- Communication skills
- Parental leave
Assistant Night Manager - QT Melbourne
EVT Group —Melbourne VIC
- Full-time
- Communication skills
- Hotel experience
- Resort
- Parental leave
10d
Conferencing Food and Beverage Attendant - Rydges Melbourne
EVT Group —Melbourne VIC
- Serving
- Resort
- Parental leave
Venue Manager - Pascale Bar & Grill
EVT Group —Melbourne VIC
- Overtime
- Hospitality
- Restaurant experience
- Communication skills
- Parental leave
Breakfast Manager - QT Melbourne
EVT Group —Melbourne VIC
- Overtime
- Resort
- Parental leave
Demi Chef - Atura Dandenong
EVT Group —Eumemmerring VIC
- Restaurant experience
- Communication skills
- Hotel experience
- Parental leave
8d
Kitchen Hand - QT Melbourne
EVT Group —Melbourne VIC
- Culinary experience
- Communication skills
- Resort
- Parental leave
4h
Food and Beverage Supervisor - Yarra Valley Lodge
EVT Group —Chirnside Park VIC
- Full-time
- Restaurant experience
- Communication skills
- Hotel experience
- Parental leave
Hotel Manager - Rydges Melbourne
EVT Group —Melbourne VIC
- Full-time
- POS
- Leadership
- Communication skills
- Parental leave
Front Office Manager - The Victoria Hotel
EVT Group —Melbourne VIC
- Full-time
- Hotel experience
- Resort
- Parental leave
Implementation Consultant
Cloud Factory —Glen Waverley VIC
- On call
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Casual Chef De Partie - Pascale Bar & Grill, QT Melbourne
EVT Group —Melbourne VIC
- Cooking
- Restaurant experience
- Communication skills
- Parental leave
4h
Business Development Manager - Atura Dandenong
EVT Group —Eumemmerring VIC
- Full-time
- Communication skills
- Hotel experience
- Resort
- Parental leave
3d

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Guest Service Agent - QT Melbourne

EVT Group
Melbourne VIC

Apply Now

Job Details

Casual
9 days ago

Benefits

Parental leave
Paid volunteer leave

Qualifications

Dayforce
Communication skills
Office experience

Full Job Description

About EVT: QT Melbourne is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of ‘unexpected and unrequested’, with every guest engagement presenting an opportunity to delight, and every QT property inspired by local influence with signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.

Key Responsibilities

Deliver exceptional guest service by anticipating needs, providing warm welcomes and farewells, and promptly responding to requests, messages, and concerns.
Manage guest arrivals and departures efficiently, including accurate check-in/check-out, cashiering, daily transactions, and opening/closing duties in line with hotel procedures.
Coordinate closely with Housekeeping, Reservations, Maintenance, and other teams to ensure rooms, special requests, and guest expectations are fully met.
Maintain accurate reservations, room rates, packages, and local area knowledge to confidently assist guests and maximise service quality.
Uphold hotel policies, WH&S standards, training requirements, and equipment care while maintaining a clean, safe, and professional work environment.

What You’ll Bring

1+ years of experience as a GSA in a hotel or similar role.
Proven ability to deliver warm, professional, and efficient guest service
Strong communication skills and attention to detail.
Experience in front office operations including check-in/out and handling guest accounts.
Ability to build strong relationships with other departments in the hotel
The ability to deal with multiple requests at once and maintain a high level of service.
Familiarity with reservation systems and booking procedures.

How You Work

Daymaker ethos — no one’s too big for the small things.
Hands-on and non-hierarchical — leads from the front.
Resilient and solutions-focused — stays calm, moves fast.

Perks from Day One
As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.

50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
$2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
Seasonal perks at Thredbo.
Rapid career growth across our hotel & entertainment network.
Paid parental leave; community & volunteering opportunities.

Apply Now
Join QT and become an EVT experience creator, opportunity taker, the ultimate Daymaker.
Join and make a positive impact on our people, communities, and environment every day.

Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don’t wait! We can’t wait to see the places your career will go with EVT.
When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.

Apply Now

Refine Your Search

call taker jobs in victoria

Guest Service Agent - QT Melbourne

Emergency Communications Officer (Ballarat)

Emergency Communications Officer (Burwood East)

Guest Service Agent - The Victoria Hotel

Executive Assistant

Food and Beverage Attendant - Rydges Melbourne

Casual Duty Manager - QT Melbourne

Handyperson - Rydges Melbourne

Assistant Night Manager - QT Melbourne

Conferencing Food and Beverage Attendant - Rydges Melbourne

Venue Manager - Pascale Bar & Grill

Breakfast Manager - QT Melbourne

Demi Chef - Atura Dandenong

Kitchen Hand - QT Melbourne

Food and Beverage Supervisor - Yarra Valley Lodge

Hotel Manager - Rydges Melbourne

Front Office Manager - The Victoria Hotel

Implementation Consultant

Casual Chef De Partie - Pascale Bar & Grill, QT Melbourne

Business Development Manager - Atura Dandenong

I want to receive the latest job alert for call taker in victoria

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