In-Demand Inbound customer call Jobs in Vermont Vic

Customer Contact Officer
Serco Plc —Melbourne VIC
- $30.27 an hour
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance program
Customer Solutions Coordinator
Aussie Broadband —Dandenong VIC
- Full-time
- Customer service
- Communication skills
- Time management
- Annual leave
- Parental leave
11h
Customer Service/Administration Officer
Conveyor Belts Australia Pty Ltd —Thomastown VIC
- $27 - $35 an hour
- Sales
- Customer service
- Analysis skills
Quick Apply
14h
Customer Service Representative
Newell Brands —Scoresby VIC
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick Apply
Customer Service Representative
Foundever —Melbourne VIC
- Full-time
- Remote
- Customer service
- Computer skills
- Financial services
Sales Customer Support Advisor (Entry-Level), Mulgrave
Tesla —Mulgrave VIC
- Weekend availability
- Hospitality
- Sales
- Customer service
Customer Service Centre Consultant
Weploy —Melbourne VIC
- $74,531 a year
- 12 hour shift
- Hospitality
- Customer service
- Administrative experience
Quick Apply
Radiology Receptionist - Booking Centre
Imaging Associates —Box Hill VIC
- Full-time
- Customer service
- Communication skills
Quick Apply
Inbound Superannuation Consultant
Mercer —Melbourne VIC
- Full-time
- Hybrid work
- Financial services
- Communication skills
Customer Advocate
Live Nation —Melbourne VIC
- Full-time
- Microsoft Excel
- Typing
- Communication skills
Customer Experience Consultant
Kanda —Melbourne VIC
- Full-time
- Customer service
- Microsoft Office
Quick Apply
7d
Upcoming Contact Centre Roles in Melbourne's South Eastern Suburbs
Weploy —Mulgrave VIC
- $34.48 an hour
- Full-time
- Communication skills
Quick Apply
Sales Representative
Secondhand Forklifts Sales & Service —Bayswater VIC
- $60,000 - $120,000 a year
- Full-time
- Sales
- Writing skills
- In-person
Quick Apply
Customer Service Representative (Call Centre)
Ashley & Martin —Southbank VIC
- Full-time
- Microsoft Office
- Clinic
6d
Customer Service Representative (VIC)
Nexigen Digital —Narre Warren VIC
- No experience needed
Client Service Consultant
Slater and Gordon —Ringwood VIC
- Hybrid work
- Customer service
- Parental leave
7d
Franchise Recruitment Coordinator
Best Brains Learning Center —Docklands VIC
- $55,000 - $60,000 a year
- Full-time
- CRM software
- Sales
- Recruiting
Quick Apply
Customer Support Agent
Detector Inspector —Carnegie VIC
- Full-time
- Communication skills
Quick Apply
5d
Customer Support Officer
MACSEYE —East Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
Quick Apply
Customer Resolution Specialist
Superloop —Melbourne VIC
- On call
- Hybrid work
- Salesforce
- Analysis skills
- Communication skills
- Work from home
- Free food

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Customer Contact Officer

Serco Plc -
Melbourne VIC

Apply Now

Job Details

Full-time
$30.27 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow
Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$30.27 per hour with permanent full-time employment (38 hours per week).
Monday to Friday roster with shifts between 8:00 AM and 8:00 PM—no weekend work.
100% remote role, giving you the flexibility to work from home while saving time and commuting costs.
23 business days of paid, full-time training, delivered remotely so you can learn from the comfort of your home.
Access to Serco's rewards and discounts program, offering savings across a wide range of retailers and services.
24/7 Employee Assistance Program (EAP), providing confidential support for you and your immediate family.
Opportunities to learn, grow, and build a meaningful career with a global organization committed to making a positive impact.

Make an impact at Serco
As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

Serco is a place for you
You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To work with Serco, you’ll also be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
As this is a work from home role you will be required to provide your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

inbound customer call jobs in vermont vic

Customer Contact Officer

Customer Solutions Coordinator

Customer Service/Administration Officer

Customer Service Representative

Customer Service Representative

Sales Customer Support Advisor (Entry-Level), Mulgrave

Customer Service Centre Consultant

Radiology Receptionist - Booking Centre

Inbound Superannuation Consultant

Customer Advocate

Customer Experience Consultant

Upcoming Contact Centre Roles in Melbourne's South Eastern Suburbs

Sales Representative

Customer Service Representative (Call Centre)

Customer Service Representative (VIC)

Client Service Consultant

Franchise Recruitment Coordinator

Customer Support Agent

Customer Support Officer

Customer Resolution Specialist

I want to receive the latest job alert for inbound customer call in vermont vic

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