In-Demand Technology infrastructure Jobs in Toowoomba, Qld

Desktop Support Officer
Axiom Technologies —Toowoomba QLD
- Part-time
- Remote
- Microsoft Outlook
- Management
- Customer service
Product Development Engineer
Wagners —Toowoomba QLD
- Full-time
- CAD
- Engineering
- Bachelor's degree
- Gym membership
Controls Systems Engineer
Dyno Nobel —Helidon QLD
- Full-time
- Engineering
- Bachelor's degree
- Manufacturing
- Parental leave
- Employee assistance program
ADA Operator
Dyno Nobel —Helidon QLD
- $84,554 a year
- 12 hour shift
- Computer skills
- Manufacturing
- Communication skills
- Parental leave
- Employee assistance program
Senior Mechanical Engineer
Wagners —Toowoomba QLD
- CAD
- Bachelor's degree
- Manufacturing
General Manager - Cunningham Cattle Co
GUNN AGRI PARTNERS —Toowoomba QLD
- Full-time
- Management
- Leadership
- Communication skills
Quick Apply
Electrical Technician
Ventia Pty Limited —Toowoomba QLD
- Overtime
- Customer service
- Microsoft Office
- First Aid Certification
- Employee assistance program
- Employee discount
Maintenance Electrician
Vinidex Pty Ltd (Australia) —Toowoomba QLD
- Full-time
- Maintenance
- Electrical experience
- Manufacturing
- Parental leave
- Employee assistance program
7d
Electrical Fitter Mechanics – Various Locations
Wolff Power —Toowoomba QLD
- Full-time
- Mechanic experience
- Leadership
- Time management
- Travel reimbursement
- Fuel card
Mechanic
MPC Kinetic —Toowoomba QLD
- Full-time
- Mechanic experience
- Maintenance
Quick Apply
4d
Diesel Fitter
MPC Kinetic —Wellcamp QLD
- Weekend availability
- Maintenance
- Welding
Quick Apply

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Product Development Engineer
Wagners —Toowoomba QLD
If you are interested in being a part of Wagners growing global business, please use the link to submit your current resume including an accurate timeline of…
Controls Systems Engineer
Dyno Nobel —Helidon QLD
Our recruitment process typically involves a teams or face to face interview, reference checks, and a medical check. Mental Health and Well-being program.

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Desktop Support Officer

Axiom Technologies -
Toowoomba QLD

Apply Now

Job Details

Part-time | Casual

Qualifications

Desktop support
Microsoft Outlook
Management
SCCM
Customer service
Microsoft Office
Analysis skills
ITIL
Computer skills
Communication skills
CompTIA A+
Intune
Mobile devices

Full Job Description

Axiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium- to large-scale enterprises globally. Please visit our website for more information about what we do at www.axiomtechnologies.com

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

2+ years of Experience in Level 2/3 desktop support.
Windows 10 or 11 Admin troubleshooting experience of Intune, cloud, and thick build machines
Keep up with Windows App and Update release information
Provide Web application support for Edge or Chrome
Provide Cloud application support (collaborate with app owners where required)
Support 3rd party applications like Microsoft, Java, and Adobe (raise cases with the vendor where required)
Support MS Teams issues, including video, audio, and performance
Familiar with AppV applications, MS Store Apps, and packaged applications
Troubleshoot / find the root cause for general performance issues
Troubleshoot laptop hardware issues such as monitor, mouse, headset, and phones
Office license management or troubleshooting
Keep up with release information for MS Office and security updates
Support Office issues for native laptop or cloud applications
Collaborate with the MS Outlook app owner when required to find the root cause of Outlook issues
Knowledge of Active directory and Group policies. PowerShell scripting knowledge is a must.
Ability to co-ordinate with various technical groups and can fix issues remotely for the users.
Should be able to fix and troubleshoot all the application issues deployed on end-user systems. (for eg. App Login Failures, App not installed, Software Installations that fail)
Good Client management and communication skills.
Should be able to troubleshoot if any application is not working due to network-related issues.
Good knowledge of browser support and management of Chrome and Edge via GPO.
Have troubleshooting knowledge of Adobe, MS Office, Oracle, Edge, and Chrome apps. Should be able to do the compatibility testing of web-based applications with Chrome and Edge.
Good Understanding of ITIL concept & ticketing tools.
Accurately document all work performed through the ticketing system, including details.

Personal Attributes:

Excellent End-user computing skills.
Good knowledge of Infrastructure support.
Strong analytical and problem-solving capabilities
Well organized and extremely detail-oriented
Strong customer service ethic and great communication skills, both oral and written
Passionate about delivering quality no matter what you are doing
Can work both independently and in a collaborative team-oriented environment
A self-starter, motivated to push the limits and think outside of the box
Fondness for solutions that are simple, elegant, and effective
Ability to work with and maintain confidential information

In-depth knowledge of:

Windows OS (e.g. XP, Vista, Windows 7, 10)
Microsoft Office applications
PC\Laptop hardware
PC\Laptop peripherals, including printers
Mobile devices

Basic knowledge of:

Active Directory
Exchange
Apple OS
SCCM

IT Qualifications

At least two of the following:

PC\Laptop OEM Maintenance Certification
CompTIA A+ Certification
Microsoft Certified IT Professional (MCITP) certification in the desktop area
Microsoft Office Specialist (MOS) Certification

Experience in a similar role

3+ years of relevant experience.

What next?

If you are looking for the next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

Apply Now

Refine Your Search

technology infrastructure jobs in toowoomba, qld

Desktop Support Officer

Product Development Engineer

Controls Systems Engineer

ADA Operator

Senior Mechanical Engineer

General Manager - Cunningham Cattle Co

Electrical Technician

Maintenance Electrician

Electrical Fitter Mechanics – Various Locations

Mechanic

Diesel Fitter

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