In-Demand it Jobs in toowoomba, qld

Help Desk Support
Freedom IT —Toowoomba QLD
- $25 - $35 an hour
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
9h
Network Engineer
Total IT Global —Toowoomba QLD
- From $25 an hour
- Contract
- In-person
- Communication skills
Quick Apply
IT Helpdesk & Support Officer
Savanna Energy —Toowoomba QLD
- Full-time
- Management
- Microsoft Office
- Opportunities for advancement
Maintenance IT Officer
Stanbroke Beef —Grantham QLD
- Software troubleshooting
IT Support
Stanbroke Beef —Grantham QLD
- Customer service
- IT
- Communication skills
4d
Level 3 Service Desk Engineer
EFEX —Toowoomba QLD
- Full-time
- Hybrid work
- Azure
- Administrative experience
- AWS
Quick Apply
2d
PeopleSoft Senior Business Systems Analyst (HR Systems)
University of Southern Queensland —Toowoomba QLD
- $100,677 - $132,004 a year
- Full-time
- No degree
- Communication skills

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it jobs near toowoomba, qld

Help Desk Support

Freedom IT
Toowoomba QLD

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Job Details

Casual
$25 - $35 an hour
9 hours ago

Qualifications

Customer service
Technical support
Microsoft Office
Administrative experience
Communication skills
Help desk

Full Job Description

Job Title: Help Desk/ Admin Assistant

Location: Toowoomba

Company: Freedom IT

We are seeking a full time Help Desk/ Admin Assistant to join our team and provide support to our clients. The ideal candidate will be responsible for assisting with troubleshooting technical issues, providing basic IT support, and ensuring customer inquiries are addressed promptly. If you have a passion for technology, excellent communication skills, and a desire to help others, we want to hear from you.

This position is a bit of an ‘all rounder’ role providing some great learning opportunities and would perfectly suit someone aiming to transition from an administration role to IT.

Responsibilities:

· Assist clients with technical issues, including software installations, troubleshooting, and system configurations.

· Respond to customer inquiries via phone, email, or in person, providing courteous and timely support.

· Document all support interactions and resolutions in the help desk ticketing system.

· Escalate complex issues to senior support staff for resolution.

· Provide basic training to clients on the use of software and hardware.

· Maintain knowledge of current technology trends and updates.

· Assist with receiving and returning of a reasonable volume of parts.

Requirements:

· Previous experience in a customer service or technical support role is preferred.

· Strong knowledge of computer hardware, software, and operating systems.

· Excellent communication and interpersonal skills.

· Ability to multitask and prioritize tasks in a fast-paced environment.

· A team player with a positive attitude and willingness to learn.

· Familiarity with help desk ticketing systems is a plus.

If you think you’re a good fit and would like to apply for the position, please email your resume and cover letter to [email protected]

Job Type: Casual

Pay: $25.00 – $35.00 per hour

Experience:

Microsoft Office: 1 year (Preferred)
Administration: 1 year (Preferred)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

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it jobs in toowoomba, qld

Help Desk Support

Network Engineer

IT Helpdesk & Support Officer

Maintenance IT Officer

IT Support

Level 3 Service Desk Engineer

PeopleSoft Senior Business Systems Analyst (HR Systems)

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