In-Demand Sales management store member shift leader Jobs in Toowong Qld

Shift Leader
Kreative Desserts —Blackstone QLD
- $24 - $38 an hour
- Weekend availability
- Hospitality
- Food service
- POS
- On-the-job training
- Employee discount
Quick Apply
9d
RETAIL STORE MANAGER
Sportsgirl —Brisbane QLD
- Weekend availability
- Management
- Recruiting
- Communication skills
Floor Manager - Mount Gravatt
JD Sports Australia & New Zealand —Mount Gravatt QLD
- Full-time
- Supervising experience
- Communication skills
- Parental leave
- Employee assistance program
9d
Retail Store Manager - Wynnum, QLD
Suzanne Grae —Bayside QLD
- Weekend availability
- Management
- Recruiting
- Communication skills
4d

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sales management store member shift leader jobs near toowong qld

Shift Leader

Kreative Desserts
Blackstone QLD

Quick Apply

Job Details

Casual
$24 - $38 an hour
9 days ago

Benefits

On-the-job training
Employee discount

Qualifications

Hospitality
Shift management
Food service
POS
Leadership
Communication skills
Time management

Full Job Description

The Shift Leader is responsible for overseeing the day-to-day operation of the store during their rostered shift. They lead by example, ensuring exceptional customer service, high-quality food and beverage preparation, excellent presentation standards, and efficient team performance. The Shift Leader supports the Store Manager by maintaining operational standards, training staff, and ensuring every customer enjoys a positive experience.

Key ResponsibilitiesLeadership

Lead and motivate the team throughout each shift.
Delegate duties and ensure all team members complete their assigned tasks.
Provide coaching, support, and on-the-job training to new and existing staff.
Maintain a positive, professional, and productive work environment.
Address minor staff issues and report significant concerns to the Store Manager.

Customer Service

Deliver outstanding customer service at all times.
Resolve customer concerns promptly and professionally.
Ensure orders are prepared accurately and presented to company standards.
Create a welcoming atmosphere for every customer.

Store Operations

Open and close the store following company procedures.
Operate the point-of-sale (POS) system and handle cash accurately.
Complete end-of-day cash reconciliation and banking procedures where required.
Monitor stock levels and communicate ordering requirements to management.
Minimise product wastage through effective stock rotation and portion control.
Ensure all equipment is operating safely and report maintenance issues.

Food Safety & Cleanliness

Maintain exceptional food safety and hygiene standards.
Ensure compliance with all food handling, workplace health and safety, and company policies.
Monitor cleaning schedules and ensure the store remains clean, organised, and presentation-ready throughout the shift.

Team Performance

Ensure adequate staffing levels during busy periods.
Manage staff breaks in accordance with company policy and workplace legislation.
Encourage teamwork and maintain high staff morale.
Lead by example through professionalism, punctuality, and strong work ethic.

Skills & Experience

Previous experience in hospitality, retail, or food service.
Previous supervisory or leadership experience preferred.
Excellent communication and interpersonal skills.
Strong organisational and time management abilities.
Ability to work effectively in a fast-paced environment.
Reliable, trustworthy, and able to work independently.
Flexible availability, including evenings, weekends, and public holidays.

Key Performance Indicators (KPIs)

Customer satisfaction and service quality.
Team productivity and shift performance.
Food safety and cleanliness compliance.
Cash handling accuracy.
Stock control and waste reduction.
Achievement of sales targets and upselling opportunities.
Store presentation and operational standards.

Reporting To

Store Manager / Restaurant Manager

Physical Requirements

Ability to stand for extended periods.
Lift up to 20 kg when required.
Work efficiently in a busy hospitality environment.
Maintain a professional appearance and comply with the company dress code.

Pay: $24.00 – $38.00 per hour

Benefits:

Employee discount

Application Question(s):

Be 18 years or older

Experience:

Shift management: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

sales management store member shift leader jobs in toowong qld

Shift Leader

RETAIL STORE MANAGER

Floor Manager - Mount Gravatt

Retail Store Manager - Wynnum, QLD

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