In-Demand Desktop support specialist Jobs in Theodore Act

Technical IT Asset Management
Unisys —Canberra ACT
- Full-time
- Customer service
- Communication skills
- Time management
Senior Endpoint Engineering Specialist
Datacom —Canberra ACT
- Full-time
- Hybrid work
- Azure
- Management
- Computer Science
Quick Apply
EL1 - Assistant Director, AI, Governance & Digital Risk
Australian Department of Infrastructure and Regional Development —Canberra ACT
- Part-time
- Hybrid work
- AI
- Communication skills
6d

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Desktop Support Officer
Australian National University —Canberra ACT
A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor).
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IT Technician
WV Technologies Pty Ltd —Fyshwick ACT
Receiving and sorting assets using Makor or equivalent asset tracking software. Data sanitisation using Blancco or equivalent software; basic troubleshooting to…
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desktop support specialist jobs near theodore act

Technical IT Asset Management

Unisys -
Canberra ACT

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Job Details

Full-time

Qualifications

Customer service
IT support
Communication skills
Time management

Full Job Description

What success looks like in this role:

The Field Engineer performs activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals.

Install, repair and maintain End User Productivity and Service Desk Equipment and Systems at client locations.
Provide both remote and on-site Level 2 and Level 3 support to all End Users for Incidents and Service Requests that cannot be resolved or fulfilled by the Service Desk.
Level 2 and Level 3 support includes: Experienced and knowledgeable Level 2 staff with deep knowledge of the Services; Highly skilled specialists who build, deploy, operate and maintain the Services.
Manage and provide physical support for End User Productivity and Service Desk Equipment. This includes client supplied headsets, Smartphones and tablets.
Work with Other Service Partners by providing physical support for Infrastructure at client locations that host EUPSD Services.
Provide advice and assistance to End Users as required in connection with End User Productivity and Service Desk Equipment and Services, including the provision of a ‘service hub’ service with dedicated support staff during Business Hours at specified Locations.
Allow the client to engage the Service Partner on issues without calling the Service Desk and be responsible for opening records for both Incidents and Requests on behalf of End Users.
Maintain a high degree of professionalism.
Ensure customer satisfaction throughout all transactions.

You will be successful in this role if you have:

NV1 Security Clearance is must to have for this role.
Time management
Motivated and enthusiastic.
Experience in the delivery of IT support services with specified KPI’s
Effective verbal and written communication skills
Strong focus on providing customer service, with great verbal and written communication skills
Problem-solving abilities and an analytical mindset.
A keen interest in developing a career in IT.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] . US job seekers can find more information about Unisys’ EEO commitment here .

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desktop support specialist jobs in theodore act

Technical IT Asset Management

Senior Endpoint Engineering Specialist

EL1 - Assistant Director, AI, Governance & Digital Risk

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