In-Demand Customer service agent Jobs in The Vines, Wa

Customer Service Specialist
MyIntegra —Cloverdale WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
EXPRESSION OF INTEREST - CUSTOMER SERVICE OFFICER - INBOUND WA
Winc —Perth Airport WA
- No weekends
- Hybrid work
- Hospitality
- Customer service
- Salesforce
- Parental leave
- Employee assistance program
Ramp and Baggage Agent
dnata —Perth Airport WA
- Part-time
- Annual leave
- On-the-job training
Rental Sales Agent
SIXT Australia —Perth Airport WA
- From $31.11 an hour
- Weekend availability
- Sales
- Gym membership
- Fuel discount
Quick Apply
Warehouse Assistant
DOF —Kewdale WA
- Full-time
- Warehouse
- Organisational skills
- Warehouse experience
- Employee assistance program
Quick Apply
7d
Lvl 1 Helpdesk Engineer
Troppus IT & Management —Kewdale WA
- Urgently hiring
- Management
- Organisational skills
- Communication skills
Rental Sales Agent
Europcar —Perth Airport WA
- Weekend availability
- Sales
- Customer service
- Communication skills
- Health insurance
- Parental leave
PA/OPERATIONS
Harvey Norman —Joondalup WA
- Full-time
- Administrative experience
- Communication skills
- Employee discount
3d
In-store Mortgage Broker - Woodvale
Aussie —Woodvale WA
- Contract
- Sales
- Customer service
- Finance
Quick Apply
Lvl 2 Systems Engineer
Troppus IT & Management —Kewdale WA
- Urgently hiring
- Management
- Organisational skills
- Communication skills
Lvl 3 Senior Systems Engineer
Troppus IT & Management —Kewdale WA
- Urgently hiring
- Azure
- Management
- AWS
HVAC Technical Support
Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) —Malaga WA
- Full-time
- HVAC
- Communication skills
- Time management
- Employee assistance program
- Employee discount

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EXPRESSION OF INTEREST - CUSTOMER SERVICE OFFICER - INBOUND WA
Winc —Perth Airport WA
Previous customer service experience (contact centre, retail, hospitality — if you can connect with people and solve problems, we want to hear from you).

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Customer Service Specialist

MyIntegra -
Cloverdale WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

customer service agent jobs in the vines, wa

Customer Service Specialist

EXPRESSION OF INTEREST - CUSTOMER SERVICE OFFICER - INBOUND WA

Ramp and Baggage Agent

Rental Sales Agent

Warehouse Assistant

Lvl 1 Helpdesk Engineer

Rental Sales Agent

PA/OPERATIONS

In-store Mortgage Broker - Woodvale

Lvl 2 Systems Engineer

Lvl 3 Senior Systems Engineer

HVAC Technical Support

More jobs to discover

I want to receive the latest job alert for customer service agent in the vines, wa

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