In-Demand Learning and development advisor Jobs in Tasmania

Customer Resolution Advisor
TPG Telecom —Hobart TAS
- Full-time
- Hybrid work
- Negotiation
Sales Manager - Travel Trade (Luxury)
Wrest Point —Sandy Bay TAS
- Full-time
- CRM software
- Hospitality
- Sales
Night Duty Manager
MACq01 —Hobart TAS
- Part-time
- First Aid Certification
- Cash handling
- Hotel experience
Security Operations Manager
Wrest Point —Sandy Bay TAS
- Weekend availability
- Management
- Customer service
- First Aid Certification
Environmental Business Partner - Hobart
Jemena —Hobart TAS
- Full-time
- Management
- Construction
- Communication skills
Sales Advisor Launceston-CAS
Adairs —Tasmania
- Employee assistance program
Painter
Saffire Freycinet —Coles Bay TAS
- Weekend availability
- Resort
- Time management
Restaurant Manager - Longhorn Smokehouse
Wrest Point —Sandy Bay TAS
- Weekend availability
- Hospitality
- Leadership
- Fuel discount
Guest Services Agent - Full Time
Henry Jones Art Hotel —Hobart TAS
- Weekend availability
- Leadership
- Communication skills
- Hotel experience
Food and Beverage Attendant
Mackeys Royal Hotel —Latrobe TAS
- Weekend availability
- Cash handling
- Free parking
1d
Environmental Business Partner - Launceston
Jemena —Launceston TAS
- Full-time
- Management
- Construction
- Communication skills
8d
Sous Chef
Newstead Hotel —Launceston TAS
- Full-time
- Cooking
- Communication skills
Head Chef
Wrest Point —Sandy Bay TAS
- Full-time
- Cooking
- Kitchen
- Kitchen experience
Stores Team Leader
Wrest Point —Sandy Bay TAS
- Full-time
- Customer service
- No degree
- Organisational skills
1d
Kitchen Attendant
Claremont Hotel —Claremont TAS
- Weekend availability
- Communication skills
- Time management
- Free parking
2d
Chef de Partie (CDP
Country Club Resort —Prospect Vale TAS
- Full-time
- Supervising experience
- Kitchen
- Kitchen experience
6d
Overnight Heavy-Duty Kitchen Cleaner
Wrest Point —Sandy Bay TAS
- Weekend availability
- Cleaning
- Kitchen experience
Sous Chef
Waterfront Hotel —Bellerive TAS
- Full-time
- Cooking
- Communication skills
5d

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Sales Manager - Travel Trade (Luxury)
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Customer Resolution Advisor

TPG Telecom -
Hobart TAS

Apply Now

Job Details

Permanent | Full-time

Qualifications

Negotiation

Full Job Description

Join a powerhouse of brands that connect customers, businesses and communities.
Bring your boldness and stand out in an organisation that supports you to shine.
Access to awesome perks like a free mobile and home internet plan!

Bring your ‘you’ to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We’re better and bolder together.

TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco, we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge.

Could that be you?

Your opportunity:

In this exciting opportunity you will use your developed negotiation and resolution skills for case management and resolving complex customer issues (as referred to you by customer care agents). A key part of this role is to liaise with other departments and business stakeholders, while keeping the customer informed until a mutually agreed resolution is reached in line with TPG Telecom’s Policy and Procedure guidelines. Your ability to calmly resolve complex queries by discovering and understanding the core problem and provide tailored and fair outcomes that promote brand advocacy will set you up for success in this position.

Knowledge and Experience:

Exercise independent judgement and provide effective communication in accordance with company policy and procedures with the aim of providing mutually satisfactory final resolutions to escalated customer queries.
Provide quality and accurate information when handling customer enquiries including concise notes of customer contact.
Take ownership and keep the customer informed of the progress of resolution efforts within the required time frames and ensure follow up if the resolution extends beyond.
Use appropriate systems and support tools in providing consistent customer solutions and experience.
Identify customer needs and promote relevant products and services to suit those needs.
Effectively liaise with other areas of the business and key stakeholders.
Escalate trending complaints.
Achieve individual targets in line with KPI requirements.
Display a commitment to self-improvement and continual learning.
Display resilience and ability to work in a high volume, fast paced environment with a positive outlook on continual change.

What's in it for you?

Flexible hybrid way of working (from home and office)
‘Stay Connected Mobile’ – Access to a free mobile plan
‘Stay Connected NBN’ – Access to a free, high‑speed NBN plan (up to 500 Mbps)
‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
Access to TPG Learning Hub platform and internal development opportunities
Access to Corporate Partner Discounts

Come join us and build a better future. Apply today.

Don’t meet every single requirement? That’s OK! At TPG Telecom, we’re all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don’t align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us! Learn more about life at TPG Telecom here.

TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.

Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.

#LI-Hybrid

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Refine Your Search

learning and development advisor jobs in tasmania

Customer Resolution Advisor

Sales Manager - Travel Trade (Luxury)

Night Duty Manager

Security Operations Manager

Environmental Business Partner - Hobart

Sales Advisor Launceston-CAS

Painter

Restaurant Manager - Longhorn Smokehouse

Guest Services Agent - Full Time

Food and Beverage Attendant

Environmental Business Partner - Launceston

Sous Chef

Head Chef

Stores Team Leader

Kitchen Attendant

Chef de Partie (CDP

Overnight Heavy-Duty Kitchen Cleaner

Sous Chef

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