In-Demand Senior recovery specialist Jobs in Sydney Nsw

Collections Specialist
Auto Swift Pty Ltd —Barangaroo NSW
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Time management
- Travel reimbursement
- Work from home
Quick Apply
Senior Collections Officer
Shift —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
- Parental leave
Senior Consultant or Manager - Insurance Claims Transformation Business Analyst
EY —Sydney NSW
- Recruiting
- AI
- Leadership
- Parental leave
Rehabilitation Consultant - Psychologist or Rehabilitation Counsellor
Rehab Management —Parramatta NSW
- Full-time
- Master's degree
- Psychology
- Leadership
Quick Apply
Rehabilitation Consultant - OT, EP, Physio
Rehab Management —Miranda NSW
- Full-time
- Leadership
- Communication skills
Quick Apply
Senior Clinician - Integrated Care Coordinator
Nepean Blue Mountains Local Health District —Sydney NSW
- $62.82 - $64.88 an hour
- Full-time
- Education
- No degree
- Organisational skills
- Employee assistance program
5d
Senior Lawyer
NSW Crime Commission —Sydney NSW
- $154,403 - $157,430 a year
- Full-time
12h
Collections Officer
Shift —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Parental leave
Legal Group Manager
EML —Sydney NSW
- Full-time
- Remote
- In-person
- Work from home
- Parental leave
Staff Specialist – Older People’s Mental Health Service (OPMHS)
St Vincent's Hospital Network —Sydney NSW
- Part-time
- Leadership
- Employee assistance program
11d
Clinical Nurse Specialist
Lady Davidson Private Hospital —Sydney NSW
- Full-time
- Patient care
- Discharge planning
- Leadership
10d
SVHN Staff Specialist – Older People’s Mental Health Service (OPMHS)
NSW Health —Darlinghurst NSW
- Part-time
- Leadership
- Employee assistance program
11d
Senior Physiotherapist - LifeWorks
Royal Rehab —Ryde NSW
- Full-time
- Leadership
- Communication skills
- Time management
- Health insurance
- Employee assistance program
12d
Senior Social Worker - Pathways to Community Living Initiative
St Vincent's Health Australia —Inner West NSW
- $126,524 - $129,591 a year
- Part-time
- University
- Communication skills
Senior Clinician - Adult Mental Health
Uniting NSW.ACT —Chatswood NSW
- $48.23 - $53.31 an hour
- Part-time
- Clinic
- Education
- Bachelor's degree
- Annual leave
12d
Senior Manager - Supplier Risk and Controls
Commonwealth Bank —Sydney NSW
- Full-time
- Management
- Finance
- Financial services
4d
Service Delivery Manager - Perpetual Corporate Trust
Perpetual Limited —Sydney NSW
- Full-time
- Agile
- Business
- Communication skills
- Work from home
Staff Specialist – Older People’s Mental Health Service (OPMHS)
St Vincent's Health Australia —Inner West NSW
- Part-time
- Leadership
- Employee assistance program
12d
Intermediate Accountant/ Analyst
PKF Australia —Sydney NSW
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
Database Specialist
Employment Hero —Sydney NSW
- Full-time
- CRM software
- Oracle
- Management
2d

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Collections Specialist

Auto Swift Pty Ltd
Barangaroo NSW

Quick Apply

Job Details

Full-time

Benefits

Travel reimbursement
Visa sponsorship
Work from home
Parental leave
Maternity leave
Free drinks

Qualifications

LMS
Leadership
Communication skills
Time management

Full Job Description

About the job

About AutoSwift Finance

AutoSwift Finance is an Australian fintech lender focused on auto-related consumer credit, including Medium Amount Consumer Credit (MACC) and car loans. We are part of a global automotive finance group with deep experience in non-bank auto lending across multiple markets. While AutoSwift operates independently in Australia, we benefit from the broader group’s experience, technology capability, and long-term commitment to the auto finance sector. We are an early-stage team in Australia, building a compliant, scalable lending platform from the ground up. In the initial stage, this role will be required to wear many hats, through client servicing, disbursement and other loan operational functions.

Role Description

We are seeking an experienced Collections Specialist / Collections Team Leader to play a hands-on role in managing customer arrears, collections operations, and repayment outcomes across our MACC and auto loan portfolio.

This is not a traditional “dialler-only” collections role. We are looking for someone commercially minded, operationally strong, and comfortable helping build collections strategy, processes, controls, and customer engagement frameworks alongside senior management.

You will initially work as a senior individual contributor while helping shape the collections function as the business scales. Over time, the role is expected to evolve into a formal team leadership position with responsibility for mentoring and managing onshore/offshore collections staff.

What You'll be working on

Managing day-to-day collections activity across early, mid, and late-stage arrears
Engaging directly with customers via phone, SMS, email, and other channels to resolve overdue accounts
Negotiating payment arrangements and assessing customer circumstances with sound judgement
Applying practical collections strategies while maintaining compliance with Australian regulatory expectations and internal policies
Working closely with management to design and refine collections workflows, contact strategies, escalation pathways, and operational controls
Helping develop collections scripts, customer communications, templates, and procedures across different delinquency stages
Supporting the implementation and optimisation of collections systems, diallers, workflows, and automation tools
Reviewing delinquent accounts to identify hardship indicators, fraud concerns, skip risk, or repossession risk
Supporting secured collections activity relating to vehicle-backed loans, including coordination with repossession agents and external service providers where required
Participating in file reviews, QA checks, complaint reviews, and collections governance processes
Maintaining accurate file notes, customer records, and audit trails within the collections platform
Working closely with credit, operations, compliance, legal, and customer service teams
Helping onboard, mentor, and support junior collections staff as the business grows
Contributing to the development of a commercially effective but regulatorily defensible collections culture

What We've Looking For

Strong understanding of Australian debt collection expectations and customer engagement standards
Comfortable working in an early-stage environment where processes are still evolving. Helping to design or improve collections strategies, workflows, or operational processes is strongly preferred.
Proven experience in consumer collections, hardship, recoveries, or arrears management within non-bank lending, auto finance, or consumer credit
Experience in secured lending, vehicle finance, repossessions, or legal recoveries highly regarded. Handling near-prime and sub-prime customer segments.
Commercially minded with sound judgement and strong communication skills
Able to balance collections effectiveness with customer experience and compliance considerations
Comfortable handling difficult conversations professionally and calmly
Strong organisational and time management skills
Experience working with collections systems, LOS/LMS platforms, or servicing platforms

What's in It for you

● A supportive, approachable team culture with direct access to decision-makers

● Opportunities to cross-train and gain exposure to other areas of the business to help build a regulated lending business from the ground up.

●A clear pathway into collections leadership and team management

●The ability to shape collections strategy, customer engagement, and operational processes from an early stage

● Exposure to modern lending platforms and automation tools

● Competitive remuneration and benefits

Work alongside a driven, globally experienced team focused on execution and results - not bureaucracy.

Full Working Rights ONLY.

Candidates with LinkedIn profile highly preferred. please included your LinkedIn link in your resume and cover letter.

Benefits:

Free drinks
Maternity leave
Parental leave
Travel reimbursement
Work from home

Application Question(s):

Will you now or in the future require sponsorship for employment visa status?
How many years of work experience do you have with lending?

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Barangaroo NSW 2000

Quick Apply

Refine Your Search

senior recovery specialist jobs in sydney nsw

Collections Specialist

Senior Collections Officer

Senior Consultant or Manager - Insurance Claims Transformation Business Analyst

Rehabilitation Consultant - Psychologist or Rehabilitation Counsellor

Rehabilitation Consultant - OT, EP, Physio

Senior Clinician - Integrated Care Coordinator

Senior Lawyer

Collections Officer

Legal Group Manager

Staff Specialist – Older People’s Mental Health Service (OPMHS)

Clinical Nurse Specialist

SVHN Staff Specialist – Older People’s Mental Health Service (OPMHS)

Senior Physiotherapist - LifeWorks

Senior Social Worker - Pathways to Community Living Initiative

Senior Clinician - Adult Mental Health

Senior Manager - Supplier Risk and Controls

Service Delivery Manager - Perpetual Corporate Trust

Staff Specialist – Older People’s Mental Health Service (OPMHS)

Intermediate Accountant/ Analyst

Database Specialist

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