Senior Assurance Insights Analyst
-
Role type: Temporary opportunity from 1 July 2026 to 30 June 2029
-
Grade: Clerk Grade 9/10
- Salary: $129,464 to $142,665 base salary per annum + superannuation and annual leave loading
-
Location: Sydney, CBD. Flexible working conditions may be available in line with the DCS Flexible Working Policy
About the role
The Digital Assurance team is seeking a Senior Assurance Insights Analyst to join their team. This position will analyse assurance and performance data to identify trends, risks and systemic issues, and provide evidence‑based insights and recommendations, delivering regular executive‑level reporting, dashboards and strategic insights to support informed decision‑making and continuous improvement.
Reporting to the Director ICT Assurance, this role requires strong analytical and report writing abilities, well-developed stakeholder management capabilities, effective project management and prioritisation skills.
Key responsibilities
-
Analyse assurance reviews data to identify performance issues, risks, and provide recommendations and reporting to senior executives on project health and funding decisions.
-
Analyse project reporting data to identify trends, emerging risks, and performance issues, and provide strategic insights to senior executives to support informed decision making.
-
Develop analytical models and one-off dashboards to identify trends, patterns and anomalies and provide commentary on these, to drive evidence-based decision-making.
-
Ensure data accuracy, reporting timeliness, and maintain dashboards for operational and executive decision making.
-
Prepare high‑quality reports and briefing materials, including Cabinet‑level briefs, that synthesise complex information, facilitating informed executive decisions.
-
Support assurance reviews through analytics, reporting and drafting inputs including Terms of Reference, contributing to robust assurance outcomes.
-
Establish and maintain stakeholder relationships to ensure reporting is current, promoting engagement and compliance.
-
Establish, and maintain data and metrics definitions, frameworks and insights standards, strengthening consistency, and data integrity.
To be successful in this role you will demonstrate:
-
Demonstrated experience in project reporting and data analysis, including delivering of high quality, regular reporting and insights in a complex operational environment.
-
Demonstrated experience using data query, transformation, modelling and visualisation tools across a range of software solutions including PowerBI.
-
Demonstrated experience working with data governance frameworks and ensuring data integrity and accessibility.
-
Tertiary qualifications within a relevant business discipline and/or demonstrated relevant working experience in a similar role / industry.
-
Experience drafting policy documents, Cabinet submissions, and detailed reports including data analysis, executive summaries, and visual aids.
-
Exceptional stakeholder engagement skills, with the ability to build strong relationships and align diverse stakeholders to achieve outcomes.
-
Strong attention to detail, self-motivation, and the ability to work effectively in a complex environment with competing priorities.
-
High level administrative skills with the ability to manage tasks and competing demands.
Why join us
Joining the Digital Assurance team means becoming part of a collaborative, forward thinking team that plays a crucial role in strengthening the delivery of digital projects across NSW Government. You’ll enjoy:
-
Meaningful impact – Contribute to high value digital initiatives that improve services and outcomes for the people of NSW.
-
Professional growth – Work alongside experienced professionals, gain exposure across multiple NSW Government agencies, and develop your analytical, stakeholder engagement, and strategic advisory skills.
-
Flexible working – Access supportive and flexible working arrangements in line with the DCS Flexible Working Policy.
-
Inclusive culture – Be part of a diverse and supportive team that values collaboration, continuous improvement, and innovative thinking.
-
Career progression – Build a career within one of the largest and most dynamic public sector organisations, with opportunities to grow and diversify your skills.
How to apply
Please submit an up-to-date resume and a brief cover letter outlining how your skills and experience are aligned to the role.
For enquiries regarding this position, please contact
Jessica Ho via
[email protected]
About ICT Digital Assurance
Digital Assurance is a function at Department of Customer Service that supports NSW Government delivery agencies to ensure digital projects are being effectively developed and delivered on time, on budget and in line with the government’s objectives. It supports the delivery of accessible, inclusive, secure and integrated digital services for all people in NSW.
Digital Assurance is implemented through the Digital Assurance Framework (DAF). The framework underpins our approach to assurance. It is consistent with NSW Gateway Policy and the NSW Digital Governance Model, which are administered by NSW Treasury.
Salary Grade 9/10, with the base salary for this role starting at $129464 base plus superannuation
For enquiries relating to recruitment please contact Esther Dah via
[email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Tuesday, 9th of June 2026 at 9:59am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact
[email protected].
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
