In-Demand Mental health assessment officer Jobs in Sydney Nsw

Vinnies Assist Referral Information Officer
St Vincent de Paul Society —Woolloomooloo NSW
- Customer service
- Microsoft Office
- Databases
- Parental leave
- Employee assistance program
4d
Lifestyle Officer
St Vincent's Health Australia —Inner West NSW
- Part-time
- Customer service
- Care plans
- Communication skills
- Employee assistance program
Security Officer - Mental Health Services
Western Sydney Local Health District —Sydney NSW
- $33.13 an hour
- Overtime
- Customer service
- First Aid Certification
- Communication skills
3d
Clinical Care Coordinator
CRT Program —Parramatta NSW
- $80,000 - $120,000 a year
- Part-time
- Microsoft Office
- Care plans
- Communication skills
Assessing Support Officer
Auto & General Holdings —Alexandria NSW
- Customer service
- Computer skills
- In-person
- Parental leave
- Employee discount
Quick Apply
CDAT Community Development Officer
Odyssey House NSW —Redfern NSW
- Full-time
- Microsoft Office
- Experience working with children
- Communication skills
Quick Apply
Services and Program Officer
NSW Department of Communities and Justice —Leichhardt NSW
- $102,936 - $113,579 a year
- Call employer
- No degree
- Employee assistance program
Emergency Medicine CMO (Career Medical Officer) | 2h from Sydney
Mediix —Sydney NSW
- Weekend availability
- Medicine
- Clinic
- Acute care experience
Quick Apply
Social Worker - Residential Aged Care Placement Officer
St Vincent's Health Australia —Inner West NSW
- $79,419 - $113,301 a year
- Part-time
- Research
- Discharge planning
- Communication skills
3d
Social Worker - Residential Aged Care Placement Officer - St Vincent’s Public Hospital, Sydney
St Vincent's Hospital Network —Sydney NSW
- $79,419 - $113,301 a year
- Part-time
- Research
- Discharge planning
- Communication skills
15h
Visiting Medical Officer - Psychiatry - Psychotherapy - SESLHD Mental Health - Quinquennium 1 July 2027 to 30 June 2032
NSW Health —Kogarah NSW
- Management
- Research
- Teaching
NILS Client Support Officer
St Vincent de Paul Society —Lewisham NSW
- Part-time
- Communication skills
- Parental leave
- Employee assistance program
Relief CMO, North Shore Ryde Mental Health Service
Northern Sydney Local Health District —Sydney NSW
- $185,269 - $220,018 a year
- Full-time
9d
Casual Administration Officer
Northern Sydney Local Health District —Sydney NSW
- $37.28 - $38.44 an hour
- Microsoft Office
11d
Trainee
NSW Health —St Leonards NSW
- Part-time
- Management
- ICU experience
- Recruiting
Risk & Compliance Officer
Bridgit —Sydney NSW
- Remote
- Analysis skills
- Financial services
- Communication skills
- Annual leave
Advanced Trainee
NSW Health —St Leonards NSW
- Part-time
- Management
- Clinic
- Patient care
Trainee - Unaccredited Position
NSW Health —St Leonards NSW
- Part-time
- Management
- Patient care
- Recruiting
Security Officer
Western Sydney Local Health District —Sydney NSW
- $65,703.26 a year
- Full-time
- Databases
- First Aid Certification
- Communication skills
8d
Senior Resident Medical Officer
NSW Health —St Leonards NSW
- Part-time
- Research
- Clinic
- Patient care

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Vinnies Assist Referral Information Officer

St Vincent de Paul Society -
Woolloomooloo NSW

Apply Now

Job Details

Casual
4 days ago

Benefits

Parental leave
Employee assistance program

Qualifications

Customer service
Certificate III
Microsoft Office
Databases
Community Services
Working with Children Check
Communication skills

Full Job Description

Date: 11 Aug 2026

Location:
Woolloomooloo, NSW, AU, 2011

#job-location.job-location-inline { display: inline; }
Requisition ID: 2382
About Us

The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

Your Role

Join the Vinnies Services team, a team dedicated to delivering evidence based programs that support people experiencing poverty, disadvantage and crisis. As a Vinnies Assist Information & Referral Officer, you’ll be the compassionate first point of contact for callers across NSW, providing information, intake and referral support that connects people with the right services at the right time. In this purpose driven role, you’ll listen deeply, respond with care, provide culturally respectful and trauma-informed guidance, and help callers navigate services such as homelessness support, disability inclusion, health pathways and financial assistance. You’ll work within a collaborative, supportive team that values continuous improvement, wellbeing and meaningful impact. If you're passionate about helping people in crisis, thrive in fast-paced phone-based work, and want to make a tangible difference every day, this role is for you.

Your Responsibility
Provide high quality, culturally appropriate and trauma informed support to callers seeking assistance.
Deliver accurate intake, assessment, information and referral services internally and externally in line with SHS, NDIS and Health guidelines.
Deliver excellent customer service, ensuring callers feel heard, supported and connected to the right services.
Maintain accurate records and update client information in Society databases.
Process donations and payments received via phone when required.
Contribute to a collaborative team culture and support the implementation of the Strategic Plan.
Uphold privacy, safeguarding, safety and compliance standards at all times.
Support quality improvement, accreditation processes and continuous service enhancements.
Manage time effectively, maintain wellbeing and adhere to scheduled breaks during high-volume call periods.
Collaborate across directorates, including homelessness services, disability inclusion, health, membership, complaints, fundraising and retail teams.
You Will Need
Certificate III in Community Services (or related discipline) or equivalent experience in community services, disability, aged care, drug & alcohol, welfare or crisis support.
Experience assisting people in crisis and the ability to make sound, safe judgement calls.
Experience in customer service, ideally within the NFP or community sector.
Ability to manage and transfer a high volume of calls with professionalism and empathy.
Strong communication and interpersonal skills, especially over the phone.
Ability to remain calm, flexible and responsive when supporting clients with complex or challenging behaviours.
Ability to work both independently and as part of a supportive team.
Knowledge of mental health, homelessness, domestic violence, disability, welfare and community services.
Understanding of child protection requirements.
Competency with client databases and Microsoft Office.

Desirable:
Experience in membership based organisations or volunteer-led environments.
Apply Now

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.

We offer:
Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
Career Progression – Grow with clear pathways to leadership and internal opportunities.
Learning & Development - On-demand training to support your professional growth.
Wellbeing Support – EAP and wellness services to support your mental and physical well-being.
Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
Leave Benefits – Enjoy up to 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.

Apply Now

Refine Your Search

mental health assessment officer jobs in sydney nsw

Vinnies Assist Referral Information Officer

Lifestyle Officer

Security Officer - Mental Health Services

Clinical Care Coordinator

Assessing Support Officer

CDAT Community Development Officer

Services and Program Officer

Emergency Medicine CMO (Career Medical Officer) | 2h from Sydney

Social Worker - Residential Aged Care Placement Officer

Social Worker - Residential Aged Care Placement Officer - St Vincent’s Public Hospital, Sydney

Visiting Medical Officer - Psychiatry - Psychotherapy - SESLHD Mental Health - Quinquennium 1 July 2027 to 30 June 2032

NILS Client Support Officer

Relief CMO, North Shore Ryde Mental Health Service

Casual Administration Officer

Trainee

Risk & Compliance Officer

Advanced Trainee

Trainee - Unaccredited Position

Security Officer

Senior Resident Medical Officer

I want to receive the latest job alert for mental health assessment officer in sydney nsw

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