JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
As a Service Centre Attendant at our Sydney site, you'll be the cornerstone of our day-to-day facilities and business support operations, ensuring our workplace runs smoothly and efficiently. The position supports the Workplace Services Team in delivering our service centre operations and maintaining safe, compliant, and welcoming work environment. Day-to-day, the role balances hands-on service desk coverage in our Service Centre, acting as a visible, customer-facing presence for employees and with a strong focus on vendor and contractor coordination and systems administration. It is office-based five days per week.
An Overview of the role:
Service Centre & Mailroom/Courier Support
Provide Service Centre desk coverage, serving as the primary point of contact for employees, processing incoming and outgoing mail, faxes, and courier deliveries in a timely manner, while conducting regular internal mail runs.
Monitor and manage inventory of stationery, business cards, coordinate locker assignments, and management of access cards.
Assist with vendor onboarding, compliance documentation, inductions, and site access coordination.
Assist in monitoring contractor activity on-site, track work orders and service delivery timelines.
Track and report service delivery issues, communicate problems through to resolution, and provide back-up support for records responsibilities when needed
Ensure first aid rooms and first aid kits and equipment are maintained and stocked.
Ensure site and client assets are maintained to high standards whilst ensuring safe and compliant workplaces.
Sounds like you? This is what we are looking for:
Experience in administration or facilities coordination desired but not mandatory.
Competency in Microsoft Office suite and strong interpersonal and communication skills with a professional, customer-focused approach.
Demonstrated capability to work independently while prioritising multiple activities efficiently and meeting key performance indicators.
Physical ability to undertake manual handling activities and understanding of workplace safety requirements.
Self-motivated and flexible team player who can adapt to rapidly changing situations while maintaining accountability.
Benefits:
Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ509803
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
