In-Demand Guest relations hotel Jobs in Sydney Nsw

Guest Relations Executive
CBRE —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Guest Relations Manager
Hilton —Sydney NSW
- Weekend availability
- Management
- English
- Team management
Guest Relations Officer
Marriott International, Inc —Sydney NSW
- Part-time
- Communication skills
- Resort
Conference and Events Operations Supervisor
AccorHotel —Sydney NSW
- Weekend availability
- Management
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Marketing & Communications Coordinator - QT Sydney
EVT Group —Sydney NSW
- Part-time
- Microsoft Office
- Organisational skills
- Communication skills
- Parental leave
Assistant Director of VIP Services
M GALLERY —Manly NSW
- Full-time
- Hospitality
- Leadership
- Communication skills
Quick Apply
Duty Manager - Front Office
Park Hyatt Sydney —Sydney NSW
- $77,000 - $80,000 a year
- Full-time
- Management
- Microsoft Office
- Bachelor's degree
- Parental leave
- Employee assistance program
Assistant Marketing Manager - Emirates Wolgan Valley, a Ritz-Carlton Lodge
Marriott International, Inc —Sydney NSW
- Full-time
- Hospitality
- Sales
- Marketing
7d
Director of Public Relations & Marketing
Four Seasons —Sydney NSW
- Full-time
- Leadership
- Communication skills
- Negotiation
6d
Uniform Attendant - Housekeeping
Park Hyatt Sydney —Sydney NSW
- Part-time
- Employee assistance program
Housekeeping Room Attendant (Permanent Part Time) - Sydney CBD, NSW
Facilinet Building Maintenance —Sydney NSW
- From $25.85 an hour
- Part-time
- Hotel experience
- On-the-job training
Reception & Concierge
Troys Hospitality —Sydney NSW
- Customer service
- Hotel experience
Housekeeping Room Attendant (Permanent Part Time) - Brighton Le Sands, NSW
Facilinet Building Maintenance —Brighton-Le-Sands NSW
- From $25.85 an hour
- Part-time
- Hotel experience
- Resort
- On-the-job training
Housekeeping Room Attendant (Permanent Part Time) - Potts Point NSW
Facilinet Building Maintenance —Potts Point NSW
- From $25.85 an hour
- Part-time
- Hotel experience
- On-the-job training
Team Leader – Bell Desk
Park Hyatt Sydney —Sydney NSW
- Full-time
- Microsoft Office
- Computer skills
- Communication skills
- Parental leave
- Employee assistance program
Junior Sommelier/Sommelier
Operations —Sydney NSW
- Rotating roster
- Hospitality
- Finance
- Bachelor's degree
- Employee assistance program
7d
Beverage and Food Supervisor (Living Room Bar)
Marriott International, Inc —Sydney NSW
- Full-time
- Leadership
- Employee assistance program
Housekeeping Room Attendant (Permanent Part Time) - Coogee Beach, NSW
Facilinet Building Maintenance —Coogee NSW
- From $25.85 an hour
- Part-time
- Hotel experience
- On-the-job training
Housekeeping Supervisor (Permanent Part Time) - Pyrmont NSW
Facilinet Building Maintenance —Coogee NSW
- From $25.85 an hour
- Part-time
- Hotel experience
- On-the-job training
Housekeeping Room Attendant (Permanent Part Time) - Pyrmont, NSW
Facilinet Building Maintenance —Coogee NSW
- From $25.85 an hour
- Part-time
- Hotel experience
- On-the-job training

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guest relations hotel jobs near sydney nsw

Guest Relations Executive

CBRE -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Catering management
Microsoft Excel
Microsoft Outlook
Management
Administrative experience
AI
Leadership
Communication skills
Hotel experience
Time management

Full Job Description

Excellent opportunity working with renowned, prestigious financial institution.
Fast paced corporate guest services environment
Sydney CBD Land of the Gadigal people
About CBRE CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world’s Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.
About the Role: To manage the day-to-day operational functions within the Reception Guest Relations Teams and support GR Central (Switchboard, MRBS, Admin) when required. To also command a strategic outlook to innovate and enhance Guest Relations operations.

What You’ll Do:
Provide supervisory guidance and support for Reception teams. Including resolution handling, feedback management, standards & client service delivery.
Co-ordinate any catering, audio visual and equipment requirements requested by the client with third party providers
Manage MRBS – this includes assisting with booking future and same day reservations, cancellations and/or amendments to bookings as per the client’s requests
Support the Guest Relations Managers with providing feedback for Senior Associate’s performance reviews and personal development goals. Ensuring set objectives are being met by the team including clear understanding of department’s KPI’s.
Lead by example. Encourage and motivate staff, provide constructive feedback and corrective coaching when needed, with solutions focus mindset.
Assist the administrative duties, work order reporting or project work as required including recruitment, development coaching, rosters/breaks, monthly reporting, timesheets, leave management and ensuring team’s grooming is inline with style standards.
Provide the necessary leadership support in the absence of the Guest Relations Manager including sharing of client or colleague feedback in a timely manner.
Project lead - Workplace activations, Toolbox Talk Training, Communications meetings when required. Contribute to any online platfrom posts and engage with client activations, when possible, for the benefit of both CBRE and Macquarie.
Gain knowledge on key personnel and vendors locally/regionally within CBRE & Macquarie such as Catering, Facilities Management, Tech, Procurement, Executive Committee and Directors.
Maintain roster flexibility and availability for VIP Client Events and team leave.
Ensure strict compliance with client/company WHS policies - access to relevant WHS Resources
Report all incidents within specified timeframes.
Carry out, report and record monthly and quarterly inspections and ensure accurate remediation of defects or non-compliances, liaising with correct vendors and partners.
Where applicable, induct vendors to site specific situations and keep records.
Carry out comprehensive and effective work safety and risk mitigation procedures.
Carry out and keep records of safety and spot checks demonstrating commitment to WHS, including Harbor observations
WFH (if applicable) set up and equipment also adheres to company’s WHS standards.

What You’ll Need:
Leadership, delegation and management / supervisory skills.
Strong organisational and time management skills and high level of attention to detail.
Strong verbal and written communication skills – ability to communicate at all levels.
Excellent personal presentation.
Complaint handling - able to resolve problems as they arise in an appropriate manner.
Experience in a corporate or five-star hotel environment. Or Event Management.
Administrative skills – Word, Power point, Zoom, Excel and Outlook are desirable.
Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential.
We welcome all applicants.
Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Apply Now

Refine Your Search

guest relations hotel jobs in sydney nsw

Guest Relations Executive

Guest Relations Manager

Guest Relations Officer

Conference and Events Operations Supervisor

Marketing & Communications Coordinator - QT Sydney

Assistant Director of VIP Services

Duty Manager - Front Office

Assistant Marketing Manager - Emirates Wolgan Valley, a Ritz-Carlton Lodge

Director of Public Relations & Marketing

Uniform Attendant - Housekeeping

Housekeeping Room Attendant (Permanent Part Time) - Sydney CBD, NSW

Reception & Concierge

Housekeeping Room Attendant (Permanent Part Time) - Brighton Le Sands, NSW

Housekeeping Room Attendant (Permanent Part Time) - Potts Point NSW

Team Leader – Bell Desk

Junior Sommelier/Sommelier

Beverage and Food Supervisor (Living Room Bar)

Housekeeping Room Attendant (Permanent Part Time) - Coogee Beach, NSW

Housekeeping Supervisor (Permanent Part Time) - Pyrmont NSW

Housekeeping Room Attendant (Permanent Part Time) - Pyrmont, NSW

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