About Capella Hotels and Resorts
Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by renowned architects from around the world. Our restaurants offer authentic flavours imaginatively reinvented. From the Auriga spas to each location's dedicated and personal guest services, the Capella spirit is holistic, generous, and bespoke.
About Capella Sydney
Nestled in the heart of Sydney, Capella Sydney offers discreet luxury within the golden sandstone walls of a heritage building. An urban oasis where modern elegance meets historical charm, the hotel is home to meticulously curated artworks and interiors that celebrate Australia’s stunning panorama. Located steps from the city’s most iconic landmarks, Capella Sydney is an extraordinary embodiment of crafted hospitality that encapsulates an immersive cultural experience with unparallelled sophistication and style.
Position Summary
Being part of the team means you are enthusiastic, dedicated to achieving and proud to provide high standards in the curation of memorable dining experiences for all guests. You will anticipate personalised service to our guests and is knowledgeable about the menu options and beverage offerings.
The Junior Sommelier is a passionate individual, specializing in wine service. The individual advises and guides the guests in their choice of wines, and food and wine pairing to enhance dining experience. The Junior Sommelier provides and manage a comprehensive wine and beverage list, sourcing products in line with our brand commitments and budget, providing internal and external trainings for colleagues.
The Role
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Be an exemplary role model in inspiring team members through strong demonstration of the Capella Culture and Service Philosophy.
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Provides wine suggestions and food-wine pairing to enhance guests' dining experience.
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Be the champion in offering wine knowledge to both guests and colleagues.
Coordinate tasks and work with other departments to ensure that the department runs efficiently. -
Enforces and proposes creation to improve the services and ensures the good maintenance of the ratio drinks of the department.
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Responsible for the service of wines, mineral water and brandies beverages in the respect of the standards and high expectation of the guests.
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Secure liquors, beers, wines, coolers, cabinets, and storage areas.
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Handling complaints and resolving service 'Glitches', keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests' satisfaction.
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Recognizes the importance of LQA and Forbes standards as to deliver excellent audit and service performance.
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Responsible for maintaining inventory supplies of wine, ensures that all supplies are properly stored at the right temperature, preventing wastage due to pilferage and poor inventory management.
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Working with the outlet managers and conduct monthly stock take, reporting to the Finance department.
Talent Profile
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Diploma/ Bachelor's degree in Hospitality Management, specialising in beverage service/restaurant management is of advantage.
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Advanced Sommelier certification (e.g., WSET Advanced, Court of Master Sommeliers) is preferred.
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Experiences in a similar role at luxury hotels/resort or renowned venues
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Ability to work well under pressure and maintain a high level of professionalism.
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Responsible Service of Alcohol.
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Exceptional communication skills paired with a passion for guest relations.
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Strong command of written and spoken English.
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Available to work on a rotating roster.
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Valid working rights in Australia.
What you will receive with Capella Sydney
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Join a vibrant and nurturing workplace.
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Work in elegantly designed areas while enjoying amenities in a historic building.
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Benefit from online LinkedIn training courses aimed at your personal and professional growth.
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Savour complimentary meals during your shifts.
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Enjoy discounts for hotels and group bookings.
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An employee assistance programme (EAP) offering confidential counselling and support.
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Celebrate your birthday with special leave.
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Embrace opportunities for growth and advancement within the organisation.
We appreciate your understanding that we will only be able to contact shortlisted candidates.