In-Demand Emergency call centre Jobs in Sydney Nsw

NSW Ambulance Emergency Medical Call Taker (Communications Assistant)
NSW Health —Eveleigh NSW
- $67,436 - $85,000 a year
- Full-time
- First Aid Certification
- Annual leave
- Gym membership
Sonder Responder - Expression of Interest
Sonder.io —Sydney NSW
- On call
Quick Apply
Control Room Operator - Incident Management Centre (IMC)
Constant Security —Parramatta NSW
- Weekend availability
- First Aid Certification
- Communication skills
- Employee assistance program
Resident Medical Officer
Western Sydney Local Health District —Sydney NSW
- $94,521 - $127,827 a year
- Overtime
- Medicine
- Clinic
- Communication skills
11d
All Rounder Admin Assistant
Professional and Leading Care Services —Homebush NSW
- $27 - $30 an hour
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
13h
Communications Officer
NSW Police Force —Surry Hills NSW
- $70,579 - $87,199 a year
- Full-time
- Paid training
5d
Service Desk Analyst
Fujitsu —Sydney NSW
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
3d
Trainee - Unaccredited Position
NSW Health —Kogarah NSW
- $117,745 - $147,664 a year
- Temporary
- Research
- Discharge planning
- Communication skills
6d
Customer Service Officer
CBRE —Sydney NSW
- Part-time
14d
Resident Medical Officer
NSW Health —Westmead NSW
- $94,521 - $127,827 a year
- Overtime
- Medicine
- Clinic
- Communication skills
11d
Retail Security Officer
Millennium —Chatswood NSW
- $36.55 an hour
- Weekend availability
- CPR Certification
- First Aid Certification
3d
Trainee
Nepean Blue Mountains Local Health District —Sydney NSW
- $117,745 - $147,664 a year
- 12 hour shift
- Medicine
- Management
- ICU experience
6d
Trainee
NSW Health —Westmead NSW
- $117,745 - $147,664 a year
- Night shift
- Medicine
- ICU experience
- Discharge planning
6d
Security Officer / Security Guard – Permanent Reliever
Assetlink —North Ryde NSW
- $29.79 - $59.58 an hour
- Part-time
- CPR Certification
- Customer service
- First Aid Certification
- Annual leave
Trainee - Unaccredited Position
Western Sydney Local Health District —Sydney NSW
- $117,745 - $147,664 a year
- Full-time
- Medicine
- Management
- ICU experience
6d
Emergency Medical Technician
Absolute Medical Response —Sydney NSW
Trainee - Unaccredited Position
Northern Sydney Local Health District —Sydney NSW
- $117,745 - $147,664 a year
- Full-time
- Communication skills
- Time management
6d
Urgent Care Operations Coordinator-Medical State Office NSW
For Health Group —Leichhardt NSW
- Weekend availability
- Management
- Administrative experience
- Communication skills
- Health insurance
- Dental insurance
Advanced Trainee
Nepean Blue Mountains Local Health District —Sydney NSW
- $117,745 - $147,664 a year
- 12 hour shift
- Medicine
- Management
- ICU experience
6d
Advanced Trainee
NSW Health —Kogarah NSW
- $117,745 - $147,664 a year
- Temporary
- Medicine
- Management
- Working with children
6d

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NSW Ambulance Emergency Medical Call Taker (Communications Assistant)

NSW Health -
Eveleigh NSW

Apply Now

Job Details

Permanent | Full-time
$67,436 - $85,000 a year

Benefits

Annual leave
Gym membership
Salary packaging

Qualifications

First Aid Certification

Full Job Description

Employment Type: Permanent full time, 38 hours per week
Remuneration: Earn up to $85,000
Location: Currently Eveleigh, relocating to Sydney Olympic Park in 2026/2027
Closing Date: 31 July 2026

READY TO BE THE VOICE THAT HELPS SAVE LIVES? JOIN US AS AN EMERGENCY MEDICAL CALL TAKER (COMMUNICATIONS ASSISTANT) IN EVELEIGH – WHERE EVERY CALL COUNTS

WHATS ON OFFER

At NSW Ambulance our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join NSW Ambulance include:

Salary range $67,436 (during training) $71,861 per annum (after training) + 12% Super + allowances + shift penalties
5 weeks of annual leave per year
Generous salary packaging options to help you increase your take home pay: Up to $9k for living expenses + $2.6k meal & entertainment + novated leasing

Leave support including annual, parental, carers and more
Staff Support Program with extensive free confidential and professional assistance for staff and their families
Fitness passport, and medic-fit gyms at most locations with discounted gym membership that both you and your family can enjoy

ABOUT THE ROLE

No two days will ever be the same as a Communications Assistant in our NSW Ambulance Control Centres. Every shift and every call have the potential to be the most rewarding or the most challenging you’ve taken. You could be someone's lifeline, last hope or lucky break and they will be relying on you to guide & support them through what may be their worst moment. While this role is not for the faint hearted and requires a lot of resilience, it is also very rewarding, fulfilling & is one of the most critical roles in the emergency service process as you are the first point of contact to the community in their times of need.

During your training you will learn what an integral role they play within Emergency Services, in addition to this

You will receive, record and quickly progress emergency phone calls made to Triple Zero (000) in a fast paced and dynamic environment. ·
You will provide lifesaving first aid advice, be resilient and dynamic whilst recording information and most of all, be the person on the other end of the line ensuring that the caller is provided with the necessary information and support required to ensure the emergency is managed until paramedics arrive on scene. ·
This position is based at our Eveleigh Control Centre, which will relocate to Sydney Olympic Park in 2026. Applicants should be prepared to work from the new location after the move. Roles are appointed on a permanent full-time basis across a 24/7 rotating roster.

Please refer to the Role Description for more information.

Hear what its like to work for NSW Ambulance

Around the Grounds

ABOUT YOU

We are looking for candidates with the below experience and capabilities:

Enjoy working in a busy environment where multi-tasking with high attention to detail is the norm.
Tech savvy enough to use multiple software systems whilst under pressure.
Have proven persistence and ability to maintain logical thought processes and remain calm in stressful situations and challenging circumstances.
Communicate effectively by listening, showing empathy, and adapting your style to the situation.
Ability to work 12hr shifts on a 24hr rotating roster. (4 days on, 5 days off).

Applicants Information

You are required to hold a valid First Aid Certificate (HLTAID011), or be willing to obtain prior to your commencement in the Control Centre ·
For information on the process, stages and general frequently asked questions, please refer to the Recruitment and Selection Guide

To discuss the position and role description more before you formally apply, confidential enquiries can be made to [email protected]

NSW Ambulance is committed to achieving a diverse workforce and strongly encourages applications from women, Aboriginal people, people from culturally diverse backgrounds, refugees, people of diverse genders and sexuality and people with disability. If you are an Aboriginal person and wish to obtain more information about applying for a role within NSW Ambulance, please contact [email protected] . If you wish to discuss any accessibility requirements in relation to your application, please contact [email protected]

Please note: To be eligible for Permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Apply Now

Refine Your Search

emergency call centre jobs in sydney nsw

NSW Ambulance Emergency Medical Call Taker (Communications Assistant)

Sonder Responder - Expression of Interest

Control Room Operator - Incident Management Centre (IMC)

Resident Medical Officer

All Rounder Admin Assistant

Communications Officer

Service Desk Analyst

Trainee - Unaccredited Position

Customer Service Officer

Resident Medical Officer

Retail Security Officer

Trainee

Trainee

Security Officer / Security Guard – Permanent Reliever

Trainee - Unaccredited Position

Emergency Medical Technician

Trainee - Unaccredited Position

Urgent Care Operations Coordinator-Medical State Office NSW

Advanced Trainee

Advanced Trainee

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