In-Demand Customer support at airport Jobs in Sydney Nsw

Guest Services Agent
Virgin Australia —Sydney NSW
- Part-time
- Communication skills
- Annual leave
Retail Assistant - Bansktown Airport
ALDI Stores —Bankstown Aerodrome NSW
- $31.27 an hour
- Part-time
- Health insurance
- Annual leave
Quick Apply
2d
Ground Crew / Ramp - Sydney Airport
Qantas Group —Sydney NSW
- Part-time
- On-the-job training
- Parental leave
Quick Apply
Ramp Agent
Swissport International AG —Mascot NSW
- Part-time
- Computer skills
- Communication skills
- Paid training
- Opportunities for advancement
QantasLink Direct Entry First Officer
QantasLink —Sydney NSW
- $72,049 - $91,634 a year
- Full-time
- English
Quick Apply
Guest Service Agent
Accor Apartments & Realty —Mascot NSW
- Weekend availability
- Hospitality
- Front desk
- Communication skills
6d
Customer Delivery Drivers
dnata catering and retail —Sydney Kingsford Smith Airport NSW
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance program
2d
SYD Cargo Flight Clerk
Menzies Aviation —Sydney Kingsford Smith Airport NSW
- Part-time
- Customer service
- Computer skills
- Communication skills
Customer Service Supervisor - Sydney Airport
Redspot Car Rentals —Sydney Kingsford Smith Airport NSW
- Full-time
- Management
- Customer service
- Analysis skills
- Health insurance
- Gym membership
Quick Apply
Front Office All-Rounder
AccorHotel —Mascot NSW
- Weekend availability
- Hospitality
- Customer service
- Master's degree
- Employee assistance program
Quick Apply
Theatre Booking Clerk
Ramsay Health Care —Kogarah NSW
- Full-time
- Customer service
- Microsoft Office
- Medical terminology
- Referral program
Quick Apply
9d
Customer Service Agent
Boral —Sydney NSW
- Overtime
- Communication skills
3d
Porter (Part-Time)
Hilton —Sydney NSW
- Part-time
- Hospitality
- English
- Guest services
13d
GENTLE MONSTER - Sales Associate - Sydney International Airport - Full time
Bluebell Australasia Ltd —Mascot NSW
- $63,000 - $64,000 a year
- Weekend availability
- Sales
- In-person
- Communication skills
- Travel reimbursement
Quick Apply
Cargo Sales & Services Officer
Cathay Pacific —Sydney NSW
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Health insurance
8d
Freight Air Cargo Examination Officer - Sydney
ISS —Sydney NSW
- Rotating roster
- On-the-job training
- Employee assistance program
8d
Aircraft Support Officer Sydney - Part-Time
Regional Express —Sydney NSW
- Part-time
- Outdoor work
Food and Beverage Attendant
Compass Group —Sydney Kingsford Smith Airport NSW
- $27.09 - $33.86 an hour
- Part-time
- Hospitality
- Customer service
- In-person
- Travel reimbursement
Quick Apply
8d
Aircraft Support Officer Sydney - Part-Time
Rex (Regional Express) —Sydney NSW
- Part-time
- Outdoor work
Administration Clerk
Ramsay Health Care —St Leonards NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
Quick Apply

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Guest Services Agent

Virgin Australia -
Sydney NSW

Apply Now

Job Details

Part-time

Benefits

Annual leave
Insurance services

Qualifications

Communication skills

Full Job Description

Guest Services Agent

509713

Sydney, NSW, Australia

Part Time

Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our airport team.

We’re the airline that’s always done things a little different. We go the extra mile, in the air and on the ground, to create genuine experiences that put our guests firmly at the heart of everything we do. And we need you to help make our guests’ time at the airport, before and after their journey, truly wonderful!

Our values are at the core of what we do, and we pride ourselves on being our unique, authentic selves, while ensuring our guests have a seamless journey.

Who we’re looking for

Problem solving, solutions focused professionals who pride themselves on their empathetic, warm and caring nature. You will be a confident communicator with the ability to connect with a diverse range of guests and team members. You are resilient, you keep cool under pressure, and you love to solve complex problems.

You’ll effectively navigate computer systems to find the best solutions for our guests, whilst anticipating needs and having strong awareness of your surroundings.

You’ll be the first face our guests see, so it’s important that you’re naturally caring and empathetic as you’ll be ambassadors for everything that makes Virgin Australia great.

What you’ll be doing

You’ll be helping our guests when they arrive at the airport, checking them in and making sure all their documentation is correct. You’ll re-book flights and provide support to them, through flight disruptions and cancellations. You’ll be supporting guests with specific requirements, such as; unaccompanied minors, guests with disability, or others who require some assistance. At the gate, you’ll help board flights and complete other arrival and departure tasks – including some time in the spotlight doing service announcements for our guests.

You’ll be great in this role if you…

Are at least 18 years of age
Are an Australian Citizen or Permanent Resident
Have had at least 3 years of previous employment in part-time or full-time hours, in roles that focus on caring for people/customers
Have demonstrated experience working in a high-pressure, fast paced environment
Have recent experience learning a new computer system or program
Are a strong communicator with the ability to de-escalate situations while remaining calm and solutions focused
You have high emotional intelligence and empathy
Have a reliable means of transport to and from the airport, even at hours when public transport is not operating
Can work a rotating shift roster (including early starts, late finishes, weekends, public holidays and peak periods)
Are available 365 days per year (Monday – Sunday) with no restrictions
Are comfortable being around cats and dogs who may travel with us from time to time

Please note, this role is permanent, part-time. You are guaranteed a minimum of 50 hours per fortnight, with the ability to pick up extra shifts.

What you’ll get from us

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
Free onsite physio
Generous annual leave
Heavily discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
Discounts on travel insurance, Virgin Australia Lounge membership, car hire, accommodation and worldwide experiences
Access to the 'Virgin Family' platform, connecting you with staff-only special offers with Virgin brands around the world
Hospitality, retail, technology, beauty services and wellness discounts
Extensive training from the industry’s best
Career progression opportunities
Full uniform and staff parking
And a lot more…

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. .

Apply Now

Refine Your Search

customer support at airport jobs in sydney nsw

Guest Services Agent

Retail Assistant - Bansktown Airport

Ground Crew / Ramp - Sydney Airport

Ramp Agent

QantasLink Direct Entry First Officer

Guest Service Agent

Customer Delivery Drivers

SYD Cargo Flight Clerk

Customer Service Supervisor - Sydney Airport

Front Office All-Rounder

Theatre Booking Clerk

Customer Service Agent

Porter (Part-Time)

GENTLE MONSTER - Sales Associate - Sydney International Airport - Full time

Cargo Sales & Services Officer

Freight Air Cargo Examination Officer - Sydney

Aircraft Support Officer Sydney - Part-Time

Food and Beverage Attendant

Aircraft Support Officer Sydney - Part-Time

Administration Clerk

I want to receive the latest job alert for customer support at airport in sydney nsw

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