In-Demand Corporate help desk part Jobs in Sydney Nsw

Student Experience Advisor
EDU Corporate Services Pty Limited —Sydney NSW
- $85,000 a year
- Full-time
- Management
- University
- Communication skills
Quick Apply
11d
Facilities Administrator/Receptionist
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Part-time
- AI
Quick Apply
Service Delivery Analyst
Northern Beaches Council —Northern Beaches NSW
- $105,821.37 - $122,981.63 a year
- Full-time
- Wellness program
5d
Space Coordinator
WOTSO —Sydney NSW
- Full-time
- Hospitality
- Front desk
Quick Apply
Workplace Concierge & Reception
DAB-Jones Lang LaSalle (NSW) Pty Ltd —North Ryde NSW
- Full-time
- Hospitality
- SharePoint
- Cleaning
- Health insurance
- Parental leave
Quick Apply
4d
Student Experience Advisor (Domestic)
EDU Corporate Services Pty Limited —Sydney NSW
- $85,000 a year
- Full-time
- Management
- Communication skills
Quick Apply
11d
Workplace Concierge & Reception
JLL —North Ryde NSW
- Hospitality
- SharePoint
- Cleaning
- Health insurance
- Parental leave
4d
Executive Assistant
MetLife —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee assistance program
11d
Customer Service Supervisor
ICC Sydney —Sydney NSW
- Call employer
- Customer service
- Supervising experience
- Communication skills
- Health insurance
- Parental leave
14d
Receptionist
EML —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
- Parental leave
12d
Workplace Exp Coordinator
CBRE —Sydney NSW
- Full-time
- Hospitality
- Front desk
- AI
Contract Administrator
Ventia Pty Limited —Frenchs Forest NSW
- Contract
- Microsoft Office
- Administrative experience
- Communication skills
- Employee assistance program
Customer Service Officer
CBRE —Sydney NSW
- Part-time
Mobile Case Manager
EML —Sydney NSW
- Full-time
- Organisational skills
- Medical terminology
- Work from home
- Parental leave
Personal Assistant - Audit Practice
BDO —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Health insurance
- On-the-job training
Facilities Administrator/Receptionist
JLL —Sydney NSW
- Part-time
Admin Manager (Retail)
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Microsoft Excel
- Administrative experience
- AI
- Health insurance
- Parental leave
Quick Apply
End User Services Engineer NSW (Intune MDM)
Canon —Sydney NSW
- Azure
- Management
- Customer service
Facilities Manager ‑ Network Coverage
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Strawberry Hills NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Quick Apply
Senior HR Generalist
Commerce —Sydney NSW
- Weekend availability
- Google Suite
- Customer service
- Office

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Student Experience Advisor

EDU Corporate Services Pty Limited
Sydney NSW

Quick Apply

Job Details

Full-time
$85,000 a year
11 days ago

Qualifications

Management
First aid
Zendesk
Working with students
Diploma
LMS
Communication skills

Full Job Description

About EDU

EDU is an ASX-listed provider of tertiary education, specialising in Health and Community Services. We foster meaningful careers through high-quality education across our campuses in Sydney, Melbourne, Brisbane and Adelaide:

Australian Learning Group (ALG): VET provider for international students. Learn more about ALG.
Ikon Institute of Australia (Ikon): HE provider for domestic and international students. Learn more about Ikon.

About the role

The Student Experience Advisor serves as a dedicated champion for students, ensuring that every student feels supported, heard, and valued from the very first day they join the EDU community. By consistently exceeding service standards, this role transforms the administrative process into a warm, welcoming environment where students can truly thrive and feel at home.

Acting as a constant guide, the Advisor walks alongside students through every major milestone of their academic journey. From the initial excitement of orientation and the logistics of enrolment to the ultimate pride of graduation, this role is instrumental in making sure the entire student experience is seamless, positive, and deeply rewarding.

Key Responsibilities:

Provide accurate, timely expert advice, guidance and support to students in-person (at the front desk) and online (via email/Zendesk) concerning the administrative aspects of their studies.
Be the single point of contact for all non-academic student enquiries, with a focus on domestic students.
Respond and work to resolve student enquiries through case management, including maintaining appropriate records.
Support the Enrolments Coordinator to process tuition fee and other payments in collaboration with the finance team.
Issue student cards & other official student documentation.
Assist in maintaining the student database by ensuring accurate and complete records are entered.
Assist in sending locally relevant scheduled, ad-hoc, individual and bulk student communications via the CRM and student management systems.
Attend and contribute to regular team meetings.
Contribute to achieving domestic student retention targets through proactive student engagement and management.
Collaborate with the relevant team to support student engagement events and other formal events (orientation, graduation, etc)
Actively contribute to activities and discussions on achieving EDU student retention, identifying opportunities for improvement of processes and student experience.
Ensure that campus facilities and equipment are maintained, tidy and conducive to a quality learning experience.
Fulfil the fire warden and first aid duties on campus.
Ensure classrooms are configured for their intended use and approved capacity.

Education, Experience & Skills

One or more years of experience in student service within a higher education environment
Demonstrated experience working with student management systems, learning management systems and student service systems preferred, but not essential.
Diploma qualification or higher preferred.
Experience in working and engaging students from diverse backgrounds.
Excellent oral and written communication skills, with an ability to communicate to diverse student, staff and/or stakeholder groups.
Demonstrated ability to work under pressure, multi-task and prioritise to ensure successful completion of all responsibilities and tasks.
Demonstrated commitment to improving student experience.
Positive can do and helpful attitude.
Proficiency in Microsoft Office365
Cross cultural awareness
Excellent interpersonal skills with the ability to work autonomously and in a team

Why Join us?

A supportive team - When you work with us, you’re not just a team member—your part of a supportive community that lifts each other up, values every contribution, and thrives on mutual respect.

Career progression - Here, you’ll find an environment where your ideas matter, your growth is prioritized, and you’re empowered to do your best work—because when we succeed, we do it together

A positive and fun work environment- Work should be more than just a job—it should be an experience you enjoy!

Daily breakfast supplied - We believe that a positive and fun work environment starts with the little things, and what’s better than breakfast?

Training and Development opportunities - Professional development allowance available to invest in your future & help you stay at the forefront of your field

Diversity & Inclusion - We celebrate diversity and are committed to reflecting Australian society to better serve our students. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, sexually and gender diverse people, and individuals of all ages.

Next Steps

Apply online or send your resume and cover letter to [email protected]. Only applicants with the right to live and work in Australia will be considered. Shortlisted candidates will be notified.

We look forward to receiving your application and potentially welcoming you to our team!

Quick Apply

Refine Your Search

corporate help desk part jobs in sydney nsw

Student Experience Advisor

Facilities Administrator/Receptionist

Service Delivery Analyst

Space Coordinator

Workplace Concierge & Reception

Student Experience Advisor (Domestic)

Workplace Concierge & Reception

Executive Assistant

Customer Service Supervisor

Receptionist

Workplace Exp Coordinator

Contract Administrator

Customer Service Officer

Mobile Case Manager

Personal Assistant - Audit Practice

Facilities Administrator/Receptionist

Admin Manager (Retail)

End User Services Engineer NSW (Intune MDM)

Facilities Manager ‑ Network Coverage

Senior HR Generalist

I want to receive the latest job alert for corporate help desk part in sydney nsw

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