In-Demand Associate service operations specialist Jobs in Sydney Nsw

Associate Service Operations Specialist
SITA Switzerland Sarl —North Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Employee assistance program
Senior Associate, Specialist, Global Financial Markets & Cash Operations, DBS Australia (Sydney)
DBS Bank —Sydney NSW
- Full-time
- Communication skills
Delivery Consultant - Amazon Connect, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- CRM software
- Computer Science
- Salesforce
Tech Architecture Sr Manager / Manager / Associate Manager / Specialist/ Sr. Analyst
Accenture —Sydney NSW
- Full-time
- CRM software
- DevOps
- AWS
Corporate Tax Specialist | Senior Associate/Manager | Tax, Reporting and Innovation
PWC Australia —Sydney NSW
- Research
- Annual leave
Associate Director, Water & Wastewater
AtkinsRéalis —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Communication skills
Employment Practices Specialist
Gallagher Bassett —Sydney NSW
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
- Employee stock purchase plan
- Health insurance
Senior Associate/ Associate Managed Portfolio Specialist
NAB —Sydney NSW
- Full-time
- Management
- Customer service
- Financial services
4d
Senior Associate, Public Affairs
Teneo —Sydney NSW
- Microsoft Powerpoint
- Microsoft Excel
- Research
Referrals for AWS
Accenture —Sydney NSW
- Full-time
- AWS
- Referral program
Manager - Tech Risk Assurance
BDO —Sydney NSW
- Full-time
- Organisational skills
- Health insurance
- On-the-job training
Study Site Management Specialist
Smith & Nephew —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- Annual leave
Commercial Bank Associate (AVP) – Technology & High-Growth Sector
Citi —Sydney NSW
- Full-time
- Analysis skills
Data Center IT Operations Technician, Data Center Operations
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- Senior Secondary Certificate of Education
- AWS
5d
Business Development Manager -Service Sales, NSW
Vertiv —Sydney NSW
- Sales
- Business development
- Business
Associate Director, Company and Personal Insolvency
Teneo —Sydney NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Migration Delivery Senior Lead - Marketing Cloud/Revenue Cloud/Tableau
Salesforce —Sydney NSW
- Full-time
- Sales
- Salesforce
- No degree
Business Development Manager – Data Centre
Ecolab Inc. —Macquarie Park NSW
- Full-time
- Communication skills
- Employee stock purchase plan
- Employee discount
Security Specialist, Region Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Computer science
- Computer Science
- AWS
- Health insurance
- Employee assistance program
Staff Data Engineer
Commonwealth Bank —Sydney NSW
- Full-time
- SQL
- AWS
- Agile
12d

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Associate Service Operations Specialist

SITA Switzerland Sarl
North Sydney NSW

Apply Now

Job Details

Permanent | Full-time | Contract

Benefits

Work from home
Employee assistance program

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
Microsoft Office
Administrative experience
Communication skills

Full Job Description

Overview:

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

PURPOSE

To assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers. Perform all Service Operations activities according to SITA standards and procedures maximizing customer satisfaction by the delivery of first class support activities.n- To provide the highest level of Service Operation availability ensuring Systems and Products are properly configured and maintained.

KEY RESPONSIBILITIES

Candidates for this role must be Australian citizens

Support operational activities for assigned customer accounts
Track service requests, delivery actions, and milestones using internal systems
Assist with coordination between internal teams to progress customer work
Maintain accurate records, trackers, and customer data
Support invoicing and billing processes by confirming delivery status
Prepare basic reports, summaries, and status updates
Respond to customer queries and assist with information requests
Identify and escalate delivery risks, delays, or data issues to senior team members
Follow established processes and contribute to continuous improvement

Qualifications:

EXPERIENCE

1–3 years’ experience in an operations, customer support, administration, or service delivery role
Experience working with external customers is desirable
Exposure to government, regulated environments, or contract‑based services is an advantage
Early‑career candidates with relevant transferable experience are encouraged to apply

KNOWLEDGE & SKILLS

Strong organisational and time‑management skills
High attention to detail and accuracy
Ability to manage multiple tasks and priorities
Clear written and verbal communication skills
Confidence using Microsoft Office (Excel, Word, Outlook, Teams)
Willingness to learn new systems and processes
Understanding of service delivery or operational workflows (desirable)

PROFESSION COMPETENCIES

Customer‑focused and service‑oriented approach
Reliable, proactive, and accountable
Ability to work well in a team environment
Comfortable following processes and guidelines
Willingness to ask questions and learn
Professional judgement to know when to escalate issues

CORE COMPETENCIES

Tertiary qualification in business, operations, IT, or a related field (desirable)
Relevant vocational qualifications or equivalent experience will also be considered

EDUCATION & QUALIFICATIONS

Tertiary qualification in business, operations, IT, or a related field (desirable)
Relevant vocational qualifications or equivalent experience will also be considered

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Apply Now

Refine Your Search

associate service operations specialist jobs in sydney nsw

Associate Service Operations Specialist

Senior Associate, Specialist, Global Financial Markets & Cash Operations, DBS Australia (Sydney)

Delivery Consultant - Amazon Connect, AWS Professional Services

Tech Architecture Sr Manager / Manager / Associate Manager / Specialist/ Sr. Analyst

Corporate Tax Specialist | Senior Associate/Manager | Tax, Reporting and Innovation

Associate Director, Water & Wastewater

Employment Practices Specialist

Senior Associate/ Associate Managed Portfolio Specialist

Senior Associate, Public Affairs

Referrals for AWS

Manager - Tech Risk Assurance

Study Site Management Specialist

Commercial Bank Associate (AVP) – Technology & High-Growth Sector

Data Center IT Operations Technician, Data Center Operations

Business Development Manager -Service Sales, NSW

Associate Director, Company and Personal Insolvency

Migration Delivery Senior Lead - Marketing Cloud/Revenue Cloud/Tableau

Business Development Manager – Data Centre

Security Specialist, Region Services

Staff Data Engineer

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