In-Demand Technical business consultant Jobs in Sydney, Nsw

Customer Success Manager - Environmental Consultant
Bueno Analytics —Sydney NSW
- From $75,000 a year
- Full-time
- Hybrid work
- Management
- HVAC
- Leadership
- Employee stock purchase plan
- Annual leave
Quick Apply
Business Development & Partnerships Manager - B2B SaaS
ACMO —Pymble NSW
- $115,000 - $125,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
ICT Business Analyst (Functional Consultant) - Microsoft Dynamics 365
AUSTRAL DYNAMICS —Sydney Olympic Park NSW
- From $80,500 a year
- Urgently hiring
- Bachelor's degree
- In-person
- Communication skills
Quick Apply
8d
Associate Managing Consultant, Business Experimentation - Campaign Analyst (12 months)
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Technical Consultant (Implementation)
ADP —North Sydney NSW
- Microsoft Excel
- Microsoft Office
- SQL
Business Analyst
Accenture —Sydney NSW
- Full-time
- Business development
- Bachelor's degree
- No degree
- On-the-job training
- Parental leave
Consultant, Advisors & Consulting Services, Business Experimentation
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
ICT Business Analyst
Simplus Australia —North Sydney NSW
- $80,513.00 - $185,328.66 a year
- Full-time
- Hybrid work
- Computer Science
- Salesforce
- Presentation skills
- Work from home
- Employee discount
Quick Apply
Workday Financial Functional Consultant (Assets Management & Project Modules) - AU Citizen for Security Clearance
Accenture —Sydney NSW
- Full-time
- ERP systems
- Communication skills
- On-the-job training
13d
Senior Technical Consultant
Digital Alchemy Limited —Sydney NSW
- $150,000 - $180,000 a year
- Full-time
- Azure
- Engineering
- AWS
Quick Apply
APAC Technical Support & Cloud Consultant-Syndey/Melbourne
NeoXam —Sydney NSW
- Hybrid work
- Computer Science
- Engineering
- Master's degree
Associate Managing Consultant, Strategy and Transformation - Generative AI Engineer / Generative AI Data Scientist
Mastercard —St Leonards NSW
- Full-time
- Azure
- Computer Science
- Engineering
Technology Consultant
Waterstons —Macquarie Park NSW
- Hybrid work
- Azure
- SharePoint
- Annual leave
- Employee discount
Technical Account Consultant APAC
Orgvue —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
Quick Apply
Full Stack Web Developer (Intern)
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
ServiceNow Consultant
Sysintegra Pty Ltd —Sydney NSW
- $80,000 - $150,000 a year
- Full-time
- Management
- Presentation skills
- In-person
- On-the-job training
Quick Apply
SalesForce Developer **Must have a valid birth certificate**
FinXL —Sydney NSW
- Contract
- Hybrid work
- Salesforce
Internship or Work Experience
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Customer Sales Engineer
UpGuard —Sydney NSW
- $1,500 a year
- Full-time
- Remote
- Sales
- APIs
- AI
- Annual leave
- Parental leave
Luxury Cruise Specialists
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program

I want to receive the latest job alert for technical business consultant in sydney, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical business consultant jobs near sydney, nsw

Technical Consultant jobs in Sydney NSW

Business Analyst jobs in Sydney NSW

Salesforce Developer jobs in Sydney NSW

Customer Success Manager jobs in Sydney NSW

Full Stack Developer jobs in Sydney NSW

New Home Sales Consultant jobs in Melbourne Vic

Senior Business Analyst jobs in Perth Wa

Senior Technical Consultant jobs in North Sydney Nsw

Senior Technical Consultant jobs in Bargo Nsw

Consultant Anaesthetist jobs in New South Wales

Senior Legal Counsel jobs in Sydney Nsw

Management Consultant jobs in Sydney Nsw

Showroom Consultant jobs in Ringwood Vic

Technical Consultant jobs in Melbourne Vic

Technical Consultant jobs in Campbell Vic

Business Analyst jobs in Kirrawee Nsw

Sport Business jobs in Sydney Nsw

Business Analyst jobs in Monash University Vic

Business Analyst jobs in South Australia

Data Analyst jobs in Perth Wa

Customer Success Manager - Environmental Consultant

Bueno Analytics
Sydney NSW

Quick Apply

Job Details

Full-time
From $75,000 a year

Benefits

Employee stock purchase plan
Annual leave
Work from home
Parental leave
Maternity leave

Qualifications

Management
HVAC
SaaS
System installation
Leadership
Communication skills
Analytics

Full Job Description

We are looking for a candidate with a strong technical background in energy engineering, HVAC/R, and/or automation who is passionate about building strong relationships and delivering exceptional experiences. As a Customer Success Manager - Environmental Consultant, you'll be working closely with cross-functional teams to support our B2B clients, including partners and end customers. Your responsibilities include:

- Helping our Service SaaS partners integrate and adopt the Bueno Platform to support their strategic business growth.

- Providing high-touch HVAC/refrigeration/energy engineering support and analytics service to our direct customers, helping them leverage the Bueno Platform for operations and sustainability.

- You’ll be a trusted advisor to our clients, understanding their goals, fulfilling their needs, and ensuring their continued success with the Bueno Platform by delivering the best possible customer experience from onboarding through the life cycle of the client.

As a member of a flexible, growing team, you’ll also be working closely with the Bueno Sales team to build and grow Bueno in Australia and beyond. This means taking the initiative to improve tools and processes and flexibly taking on new responsibilities when needed.

What you’ll be doing

Foster Strong Customer and Partner Relationships - Build and nurture strong relationships with key stakeholders including executives, managers, and end-users. Empathise with their business and personal objectives, challenges, and requirements to help position our software as an important part of the solution.
Creating Seamless Onboarding Experiences - Deliver a great client experience end-to-end. Lead the onboarding process for new and prospective clients while collaborating in cross-functional teams, including sales, product, and services, to ensure a seamless transition and successful implementation of our software.
Tailored Services and Support- Lead the process of understanding their unique needs to develop and deliver engineering services and reporting that utilises data to solve their problems and improve their daily operations.
Planning for Customer and Partner Success- Develop and execute strategic success plans, aligned with clients' business and personal objectives. Identify opportunities for product adoption, expansion, and upselling to our account management team while consistently demonstrating the value of our software.
Responsive Issue Support - Serve as the primary point of contact for client inquiries, issues, and escalations beyond that offered by our monitoring/support teams. Collaborate with other teams within Bueno to promptly address and resolve customer concerns, ensuring high levels of client satisfaction.
Empower with Training and Education - Conduct product training sessions for clients to facilitate their understanding of our software's features, functionalities, and best practices. Provide ongoing education and guidance to ensure clients get the most out of our product.
Customer Feedback and Advocacy - Actively gather client feedback to advocate for client needs and requirements, collaborating with account and product management to provide in-depth insights into client pain points and drive enhancements to customer experience and software.
Transparent Performance Tracking - Monitor and analyse key customer success metrics, such as adoption rates (MAU/WAU), renewal rates (NRR). Prepare reports and executive summaries on customer success activities, outcomes, and challenges.
Team Leadership: Identify and act upon opportunities to improve tools and processes and take on responsibilities as needed to facilitate growth.

What your success looks like

Culture and values - Demonstrate Bueno’s cultural values in their work both internally and with clients.
Cross-Functional Collaboration - Maintains effective cross-functional collaboration and communication to deliver a seamless customer-centric experience.
Company Growth - Drive sustainable and repeatable expansion of Bueno in new markets

Client Satisfaction - Ensure our satisfaction metrics (e.g. NPS) stay above historical and industry averages.
Client Retention - Maintain our target Net Revenue Retention (NRR) by providing exceptional support and driving product adoption.
Client Growth - Grow our target NRR by working with the account management teams to smoothly onboard new clients while cultivating expansion opportunities.
Product Adoption and Utilisation - Grow product adoption and utilisation (e.g. MAU) by working closely with clients to drive KPI improvements.

Required Experience and Skills

2+ years of commercial building and energy analytics, building energy optimisation, refrigeration, or similar experience and/or 2+ years of managing complex stakeholder relationships, preferably in client-facing work such as a customer success or service role for a software company and/or Strong technical understanding of HVAC/R and other building systems, energy efficiency, automation
Strong market knowledge of built environment and building services.
Strong ability to work in cross-functional remote teams
Excellent project and task management skills
Excellent verbal and written communication
Demonstrated proactiveness and ability to self-manage

Highly Desired

Experience in building SaaS channel partnerships
Experience working in rapidly scaling, mission-driven startups
Experience installing and maintaining building management systems (BMS)

Compensation

Being a part of Bueno’s team provides:

Competitive salary and equity that is commensurate with your experience, skills, and contributions
Generous paid time-off, holidays, and self-care days
Flexible remote work with some travel (up to ~20%) to clients locally

Talk to us to find out more!

Bueno is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

Employee stock purchase plan
Maternity leave
Work from home

Work Location: Hybrid remote in Sydney NSW 2000

Quick Apply

Refine Your Search

technical business consultant jobs in sydney, nsw

Customer Success Manager - Environmental Consultant

Business Development & Partnerships Manager - B2B SaaS

ICT Business Analyst (Functional Consultant) - Microsoft Dynamics 365

Associate Managing Consultant, Business Experimentation - Campaign Analyst (12 months)

Senior Technical Consultant (Implementation)

Business Analyst

Consultant, Advisors & Consulting Services, Business Experimentation

ICT Business Analyst

Workday Financial Functional Consultant (Assets Management & Project Modules) - AU Citizen for Security Clearance

Senior Technical Consultant

APAC Technical Support & Cloud Consultant-Syndey/Melbourne

Associate Managing Consultant, Strategy and Transformation - Generative AI Engineer / Generative AI Data Scientist

Technology Consultant

Technical Account Consultant APAC

Full Stack Web Developer (Intern)

ServiceNow Consultant

SalesForce Developer Must have a valid birth certificate

Internship or Work Experience

Customer Sales Engineer

Luxury Cruise Specialists

I want to receive the latest job alert for technical business consultant in sydney, nsw

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected