In-Demand retail business services manager Jobs in sydney, nsw

BALENCIAGA - Area Manager, ANZ
Balenciaga —Sydney NSW
- Full-time
- POS
- Agile
- Leadership
Airline Lounge Manager
Compass Group Australia —Mascot NSW
- $100,000 a year
- Weekend availability
- Hospitality
- Microsoft Office
- Budgeting
- Parental leave
Customer Experience (CX) Strategist Position
ALC Group —Strathfield South NSW
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Hospitality
- Salesforce
- Agile
- Employee discount
- Gym membership
Quick Apply
PR Account Manager
Keep Left —Ultimo NSW
- $80,000 a year
- Full-time
- Hybrid work
- Writing skills
- Organisational skills
- Parental leave
Quick Apply
Retail Manager
Golosa —Surry Hills NSW
- $76,515 - $79,500 a year
- Full-time
- Customer service
- Supervising experience
- Recruiting
Quick Apply
3d
Entry Level Solar Representative - Tele Sales
Smart Energy Group —Sydney NSW
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Store Manager - rebel rCX Bondi Junction
Rebel —Bondi Junction NSW
- Full-time
- Sales
- Merchandising
- Parental leave
Quick Apply
Territory Manager - South Brisbane to Gold Coast, Northern Rivers & Warwick (Maternity Cover - up to one year)
Elanco —Macquarie Park NSW
- Weekend availability
- CRM software
- Microsoft Outlook
- Sales
- Employee assistance program
3d
Retail Cluster Manager
Alana Maria Jewellery —Sydney NSW
- From $70,000 a year
- Full-time
- Management
- In-person
- Leadership
- Travel reimbursement
- Employee discount
Quick Apply
8d
Retail Manager
Sana Mediterranean —Sydney NSW
- $70,000 - $80,000 a year
- Full-time
- Sales
- Customer service
- No degree
- Free food
Quick Apply
12d
Sales - National Retail Account Manager
Apple —Sydney NSW
- Sales
- Master's degree
- Business Administration
3d
Manager - Business Services
BDO —Sydney NSW
- Full-time
- Management
- Leadership
- Communication skills
- Health insurance
- On-the-job training
Pantry Manager
Compass Group Australia —Sydney NSW
- $90,000 a year
- Full-time
- Hospitality
- Management
- Recruiting
Store Manager - Bondi
Louis Vuitton —Sydney NSW
- Leadership
Retail Store Manager
St George Restaurants Pty Ltd —Sydney NSW
- $75,000 - $85,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick Apply
Entry Level Solar Sales Representative
Smart Energy Group —Sydney NSW
- Weekend availability
- Sales
- No experience needed
- In-person
Quick Apply
Retail Manager
Pathivaramata —Sydney NSW
- $76,000 - $80,000 a year
- Full-time
- Customer service
- In-person
- Time management
Quick Apply
8d
Retail Manager
Madtoppings Group Pty Ltd —Castle Hill NSW
- $85,000.00 - $95,578.90 a year
- Full-time
- Organisational skills
- Budgeting
- In-person
Quick Apply
1d
Category Manager, Amazon Business
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Digital & Client Services Manager
Louis Vuitton —Sydney NSW

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retail business services manager jobs near sydney, nsw

BALENCIAGA - Area Manager, ANZ

Balenciaga -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Store management
POS
Agile
Leadership
Communication skills

Full Job Description

Summary

About us

Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity.

In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.

Your opportunity

We are seeking an Area Manager – Australia & New Zealand to join our Southeast Asia & Oceania (SEAO) team. Reporting to the Vice President, SEAO, the Area Manager is responsible for driving sales performance, operational excellence, and people capability across a portfolio of stores in Australia and New Zealand. This role leads Store Managers to deliver strong commercial results, exceptional client experience, and consistent execution of brand standards across the network.

Acting as a hands-on field leader, the Area Manager focuses on maximizing store productivity, coaching teams, and ensuring operational discipline, while providing market feedback and business insights to regional leadership.

Job Description

How you will contribute

Sales Performance & Business Execution

Drive achievement of sales, productivity, and profitability targets across assigned stores.
Monitor daily, weekly, and monthly business performance and implement action plans to improve results.
Track and improve key retail KPIs including conversion, UPT, ATV, sell-through, and traffic productivity.
Coach Store Managers to identify opportunities, close performance gaps, and maximize business potential.
Ensure successful execution of product launches, campaigns, commercial initiatives, and peak trading periods.
Identify local sales opportunities and recommend actions to regional leadership.
Provide timely updates on market trends, customer behaviours, and competitor activities.

Client Experience & Services Excellence

Ensure all stores deliver a consistent luxury client experience aligned with brand expectations.
Drive achievement of Client Engagement & Experience targets across the network.
Strengthen client-telling culture through coaching on customer loyalty, repeat business, and relationship building.
Ensure high standards of grooming, visual merchandising, service behaviours, and store presentation.
Support effective resolution of customer concerns and service recovery.

Store Operations & Compliance

Ensure stores operate in line with company policies, procedures, and compliance standards.
Oversee store operations including scheduling, stock management, reporting accuracy, and administration.
Ensure proper usage of POS, CRM, and operational systems.
Conduct regular store visits to review business performance, standards, and operational opportunities.
Drive efficiency and productivity while maintaining premium service standards.

Leadership & Team Development

Lead, coach, and develop Store Managers and their teams to achieve business objectives.
Set clear expectations and conduct regular performance follow-up.
Support recruitment, onboarding, retention, and succession planning in partnership with HR.
Identify high-potential talent and recommend development opportunities.
Build a positive, engaged, and high-performance culture across the store network.

Cross-Functional Collaboration

Work closely with Merchandising team to support stock optimization and sales opportunities.
Partner with Visual Merchandising to ensure stores maintain brand image standards.
Support regional initiatives and projects related to retail excellence and client experience.
Support implementation of regional initiatives and operational projects.
Provide regular updates and reports to regional management on store performance.

Who you are

Minimum 5–7 years of retail leadership experience, preferably within luxury or premium retail.
Proven experience managing multiple stores or leading high-volume flagship operations.
Strong commercial acumen and understanding of retail KPIs.
Hands-on leadership style with strong coaching capability.
Strong organizational, analytical, and problem-solving skills.
Excellent communication and stakeholder management skills.
Agile and comfortable working in a fast-paced environment.
Willingness to travel frequently across Australia and New Zealand.

Why work with us?

This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Diversity Commitment

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

Job Type

Regular

Start Date

2026-05-01

Schedule

Full time

Organization

BALENCIAGA AUSTRALIA PTY LTD

Apply Now

Refine Your Search

retail business services manager jobs in sydney, nsw

BALENCIAGA - Area Manager, ANZ

Airline Lounge Manager

Customer Experience (CX) Strategist Position

PR Account Manager

Retail Manager

Entry Level Solar Representative - Tele Sales

Store Manager - rebel rCX Bondi Junction

Territory Manager - South Brisbane to Gold Coast, Northern Rivers & Warwick (Maternity Cover - up to one year)

Retail Cluster Manager

Retail Manager

Sales - National Retail Account Manager

Manager - Business Services

Pantry Manager

Store Manager - Bondi

Retail Store Manager

Entry Level Solar Sales Representative

Retail Manager

Retail Manager

Category Manager, Amazon Business

Digital & Client Services Manager

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