In-Demand Patient services officer Jobs in Sydney, Nsw

Specialist Hub Patient Liaison Officer
WiSE Specialist Emergency —Caringbah NSW
- From $35.98 an hour
- Part-time
- EMR systems
- Front desk
- In-person
- Employee discount
Quick Apply
Health Info Services Officer
Nepean Private Hospital —Sydney NSW
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
5d
Patient Liaison Officer
WiSE Specialist Emergency —Caringbah NSW
- From $35.98 an hour
- Part-time
- Customer service
- EMR systems
- Front desk
- Employee discount
Quick Apply
Patient Services Officer
GenesisCare —Darlinghurst NSW
- Full-time
- Customer service
- Clinic
- Communication skills
- Gym membership
Clinical Support Officer Level 3 - Perioperative Services
NSW Health —Sydney NSW
- $71,072.43 - $73,287.41 a year
- Full-time
- Administrative experience
- No degree
- Organisational skills
- Annual leave
- Employee assistance program
4d
JMO Unaccredited Trainee
NSW Health —Sydney NSW
- $94,521 - $127,827 a year
- Full-time
- Medicine
- Clinic
- Communication skills
- Annual leave
- Employee assistance program
Patient Liaison Officer (Administrative Officer Level 6)
NSW Health —Camperdown NSW
- $83,554 - $85,530 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Parental leave
- Employee assistance program
4d
SESLHD - Career Medical Officer - Drug & Alcohol Services (Clinical Skills Enhancement Program) - Full Time or Part Time - Temporary (6-12 months)
NSW Health —Surry Hills NSW
- $74.47 - $89.98 an hour
- Part-time
- Medicine
- Management
- Patient care
- Annual leave
- Employee assistance program
3d
Patient Services Officer (Medical Receptionist)
GenesisCare —Frenchs Forest NSW
- Full-time
- Customer service
- Clinic
- Patient care
- Gym membership
Health Education Officer
Northern Sydney Local Health District —Sydney NSW
- $74,326 - $118,754 a year
- Full-time
- Management
- Communication skills
9d
Medical Workforce Officer
NSW Health —St Leonards NSW
- $1,517.31 - $1,551.72 a week
- Full-time
- Microsoft Word
- Management
- Customer service
8d
Medical Workforce Officer
Northern Sydney Local Health District —Sydney NSW
- $79,171.07 - $80,966.53 a year
- Full-time
- Microsoft Word
- Management
- Customer service
8d
Patient Transport Officer
St Vincent's Hospital Network —Sydney NSW
- $65,765.35 a year
- Full-time
- University
5d
Health Information Record Service Officer
Western Sydney Local Health District —Sydney NSW
- $66,608.03 - $68,817.27 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
5d
Patient Transport Officer
NSW Health —Darlinghurst NSW
- $65,765.35 a year
- Full-time
- University
5d
Clinical Support Officer
St Vincent's Health Australia —Inner West NSW
- $66,608 - $68,817 a year
- Full-time
- Microsoft Office
- Administrative experience
- University
1d
Patient Administration Officer
St Vincent's Health Australia —Inner West NSW
- $71,072.43 - $73,287.41 a year
- Full-time
- Customer service
- Administrative experience
- University
2d
Administration Clinical Support Officer
Northern Sydney Local Health District —Sydney NSW
- $35.84 - $36.96 an hour
- Part-time
- Data entry
- EMR systems
- Computer skills
10d
Admissions Officer - Royal Prince Alfred Hospital
Royal Prince Alfred Hospital —Sydney NSW
- From $4,800 a month
- Full-time
- Hospitality
- In-person
- Hospital experience
- Health insurance
- Life insurance
Quick Apply
Executive Enablement Officer
NSW Health —St Leonards NSW
- $132,236 - $150,222 a year
- Full-time
- AI
5d

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Specialist Hub Patient Liaison Officer

WiSE Specialist Emergency
Caringbah NSW

Quick Apply

Job Details

Permanent | Part-time | Full-time | Casual
From $35.98 an hour

Benefits

Employee discount

Qualifications

Medical scheduling
EMR systems
Front desk
Working with Children Check
Medical terminology
Medical receptionist

Full Job Description

WiSE Medical Sutherland Shire is looking for a new team of Specialist Hub Patient Liaison Officers (PLOs), our medical receptionists, who will be the first point of contact in our allied health Specialist Hub for our patients and visitors, providing excellent customer service while maintaining the smooth operation of the Specialist Hub. This role requires a proactive and confident individual who can manage various tasks with attention to detail and a compassionate approach.

The Caringbah location is scheduled to open 7th September 2026. Training will be conducted from early to mid-August in our Macquarie Park location to ensure that our new team are fully equipped and ready for our September grand opening. This role will start as a casual with ongoing bases in August 2026, official date to be confirmed. Permanent opportunities can be discussed for suitable candidates.

This role requires a valid paid Working with Children Check, as well as evidence of immunity to the specific diseases outlined under the NSW Health Category A mandatory requirements.

Key Responsibilities:

Front Desk Management:

Greet and assist patients and visitors with a friendly and professional demeanour.
Answer and direct phone calls efficiently, handling inquiries and scheduling appointments.
Maintain a tidy and organised reception area.

Administrative Support:

Manage and update patient databases with accuracy and confidentiality.
Process payments and handle billing inquiries; create invoices as needed.
Coordinate with medical staff to ensure smooth patient flow and scheduling.
Manage office inventory and order supplies when necessary.
Assist with document preparation, including forms and reports.

Customer Service:

Handle patient complaints and concerns with empathy and professionalism.
Provide clear communication and support to ensure a positive patient experience.
Proactively identify areas where support is needed and take initiative to address them.

Management support of Specialist Rooms:

Assist of the setup of each room on a daily basis, including specialist signage on doors, cleanliness and upkeep, stocktake reporting, general operation of hardware (Computers and Printers operating correctly) and appropriate in-room signage to signify the unavailability of rooms for general use.
Support coordination of ordering needs to the WiSE One office or appropriate persons for purchase.

Onboarding of Specialists:

Support the onboarding process for new specialists, encompassing tasks such as setting up specialists on C2C, obtaining provider and prescriber numbers, and ensuring the setup of pathology, radiology, and other diagnostic services for the doctors.
Assist to the onboarding procedure document to ensure effective completion of these tasks.

Qualifications & Skills:

Medical/ healthcare receptionist experience highly preferrable, reception experience acceptable
Allied health specialist reception experience highly preferrable
Basic understanding of medical terminology and Australian healthcare system is preferred.
Proficiency in computerized scheduling systems and electronic medical records (EMR) is highly desirable
Strong interpersonal skills with the ability to connect with diverse individuals.
Dependable and punctual, with the ability to manage stress in a fast-paced environment.
Exceptional organisational and multitasking skills.
Proficient in touch typing (minimum 60 words per minute).
Experienced in payment processing and invoice creation.
Strong attention to detail and commitment to maintaining confidentiality.

Personal Attributes:

Empathetic and Compassionate: Able to provide support and understanding to patients.
Proactive: Takes initiative in finding work and improving processes.
Confident: Comfortable asking questions and making decisions.
Dependable: Reliable and consistent in managing responsibilities.
Organized: Keeps the workspace tidy and handles multiple tasks with ease.

Pay: From $35.98 per hour

Benefits:

Employee discount

Work Location: In person

Quick Apply

Refine Your Search

patient services officer jobs in sydney, nsw

Specialist Hub Patient Liaison Officer

Health Info Services Officer

Patient Liaison Officer

Patient Services Officer

Clinical Support Officer Level 3 - Perioperative Services

JMO Unaccredited Trainee

Patient Liaison Officer (Administrative Officer Level 6)

SESLHD - Career Medical Officer - Drug & Alcohol Services (Clinical Skills Enhancement Program) - Full Time or Part Time - Temporary (6-12 months)

Patient Services Officer (Medical Receptionist)

Health Education Officer

Medical Workforce Officer

Medical Workforce Officer

Patient Transport Officer

Health Information Record Service Officer

Patient Transport Officer

Clinical Support Officer

Patient Administration Officer

Administration Clinical Support Officer

Admissions Officer - Royal Prince Alfred Hospital

Executive Enablement Officer

I want to receive the latest job alert for patient services officer in sydney, nsw

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