In-Demand Operations lead insurance Jobs in Sydney, Nsw

Service Operations Lead
Perpetual Limited —Sydney NSW
- Full-time
- Management
- Bachelor's degree
- Team management
- Work from home
Fraud & Scams Monitoring Operations Team Lead
Rabobank —Sydney NSW
- Full-time
- Financial services
- Leadership
- Communication skills
- Annual leave
- Parental leave
Insurance Operations Team Leader
Marsh —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- In-person
- Leadership
Senior Manager - Customer & Technical Operations - APAC
Stryker —Sydney NSW
- Full-time
- Engineering
- ERP systems
- Bachelor's degree
- Health insurance
Customer Operations Lead, Claims
Fetch Pet —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
Strategy & Operations Senior Manager, Australia
Whatnot —Sydney NSW
- $204,000 - $240,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Health insurance
- Dental insurance
Workplace Ambassador Lead
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Sales
- Microsoft Office
- Organisational skills
- Health insurance
- Parental leave
Quick Apply
Workplace Ambassador Lead
JLL —Sydney NSW
- Sales
- Microsoft Office
- Organisational skills
- Health insurance
- Parental leave
Sourcing Lead
JLL —Sydney NSW
- Hybrid work
- Business
- Leadership
- Communication skills
- Health insurance
- Employee discount
9d
Operations Manager, Pacific
WTW —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Head of Operations and Enablement
QBE —Sydney NSW
- Full-time
- Hybrid work
- Management
- Customer service
- AI
- Annual leave
8d
Delivery Executive - Insurance
Capgemini Sogeti —Sydney NSW
- Azure
- PMP
- DevOps
Business Insurance Graduate Program 2027
QBE —Sydney NSW
- Full-time
- Hybrid work
- Public speaking
- Finance
- Business development
Delivery Executive - Insurance
Capgemini —Sydney NSW
- Azure
- PMP
- DevOps
Regional Operations Director
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Engineering
- Bachelor's degree
- AI
- Health insurance
- Parental leave
Quick Apply
Workspace Experience & Operations Manager
JLL —Sydney NSW
- Financial services
- Leadership
- Communication skills
- Health insurance
- Parental leave
Business Development Lead
Avis Budget Group —Mascot NSW
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Work from home
- Employee discount
Quick Apply
Workplace Lead
QBE —Sydney NSW
- Full-time
- Hybrid work
- Management
- Agile
- Communication skills
- Work from home
1d
National & International Account Fleet Support Manager
Crown Equipment —Sydney NSW
- $135,000 - $140,000 a year
- Full-time
- Management
- Computer skills
- Leadership
- Health insurance
- Employee assistance program
Quick Apply
18h
Account Executive — Australia
Pebl —Sydney NSW
- $110,000 - $130,000 a year
- Full-time
- Remote
- Sales
- Bachelor's degree
- Leadership
- Health insurance
- Dental insurance
6d

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operations lead insurance jobs near sydney, nsw

Service Operations Lead

Perpetual Limited -
Sydney NSW

Apply Now

Job Details

Full-time

Benefits

Work from home

Qualifications

ITIL Certification
Management
Bachelor's degree
Team management
ServiceNow
Leadership
Communication skills

Full Job Description

More Time Off for What Matters: Enjoy up to 6 weeks of leave
Base yourself in our state of the art, central Sydney office
Join a supportive and collaborative Team

Perpetual Group is an ASX-listed company (ASX:PPT) headquartered in Sydney, Australia, currently consisting of 11 leading brands across three distinct businesses: Asset Management, Wealth Management and Corporate Trust.

The wealth management business consists of three distinct brands in addition to Perpetual Private – Fordham, Jacaranda financial planning and Priority Life – offering a unique mix of wealth management, advice and trustee services. With a diverse range of capabilities including strategic advice on superannuation and retirement planning, general investment, asset protection, insurance, tax management, estate planning, aged care, social security, succession planning and philanthropy. Our clients include individuals, families, businesses, not-for-profit organisations and Indigenous communities throughout Australia.

About the Role

The Service Operations Lead governs, supports, and enhances the end-to-end operational processes and procedures including the service management practices and framework. The role will build and cultivate strong connections within the team and wider business to ensure consistent service delivery. They will achieve this by collaborating cross-team to regularly review services to ensure they are fit for purpose and delivering to agreed business outcomes.

Additionally, the role will ensure that the IT Service Continuity processes and functions are governed, managed, and delivered by our technology teams and partners to agreed levels with the intention of protecting and minimising impact to the business. The role will act as the interface for disaster and resilience across the business. The role will regularly engage with stakeholders across the business, risk, and technology teams to deliver resiliency across critical systems and infrastructure

About the Role

Join our dynamic team at Perpetual Wealth Management. As a Service Operations Lead you will:

Lead, develop and coach a team of service operations and service management professionals.

Manage, monitor and report on key service levels, KPIs and metrics agreed with Technology teams, stakeholders and senior management, taking action when tolerances are exceeded.

Be responsible for management of the ITSM Tool as well as the governance and execution of IT Service Management practices and frameworks across Incident, Problem and Change.

Analyse current processes, systems and controls, identifying and implementing opportunities to improve quality, reduce risk and optimise operational efficiency.

Maintain documentation for processes, procedures, standards and policies that relate to the service operations domain.
Define, develop and implement the Disaster Resilience strategy and principles across Wealth in line with best practice. The role will also be responsible for leading annual Disaster Resilience simulations.

About You

We’re looking for someone with:

Bachelor degree, or similar, technical learning skills accumulated from the workplace

Experience in managing service operations, preferably in a supervisory or managerial role.

Excellent leadership and team management skills, with the ability to motivate and inspire a team.

Strong communication and interpersonal skills, with the ability to collaborate with various stakeholders and communicate effectively with both technical and non-technical audiences.

Ability to work in a fast-paced environment, manage multiple priorities, and adapt to changing technology requirements.

Ability to work collaboratively with other departments and senior management.

Knowledge of service management frameworks and service delivery.

Experience with service management tools, such as ServiceNow.

Strong knowledge of disaster resiliency principles, best practices, and regulations.

Poise and ability to act calmly and competently in high-pressure, high-stress situations.

ITIL Certification

How we work
Our unique culture is underpinned by our three organisational behaviours, Stretch, Own it, Make an impact which drive our approach of day-to-day interactions with colleagues and clients, the way we approach decision-making to the questions we ask and the problems we solve.

Employee benefits

Work from anywhere in Australia for up to one month each year
An annual allowance to empower you to prioritise your personal wellbeing
Study support and commitment to supporting professional development
We’re committed to creating an inclusive workplace where diversity is celebrated. No matter your background or circumstances, we aim to provide an environment where you can thrive.

Apply Now

Refine Your Search

operations lead insurance jobs in sydney, nsw

Service Operations Lead

Fraud & Scams Monitoring Operations Team Lead

Insurance Operations Team Leader

Senior Manager - Customer & Technical Operations - APAC

Customer Operations Lead, Claims

Strategy & Operations Senior Manager, Australia

Workplace Ambassador Lead

Workplace Ambassador Lead

Sourcing Lead

Operations Manager, Pacific

Head of Operations and Enablement

Delivery Executive - Insurance

Business Insurance Graduate Program 2027

Delivery Executive - Insurance

Regional Operations Director

Workspace Experience & Operations Manager

Business Development Lead

Workplace Lead

National & International Account Fleet Support Manager

Account Executive — Australia

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