In-Demand Operation officer Jobs in Sydney, Nsw

Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
9d
Service Officer
University of Sydney —Camperdown NSW
- $63.90 an hour
- Part-time
- Microsoft Excel
- Customer service
- Microsoft Office
4d
Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $35.15 - $63.27 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
1d
Technical Support & Onsite Services Officer
ICS —Caringbah NSW
- $80,000 - $85,000 a year
- Full-time
- Software troubleshooting
- Bachelor's degree
- In-person
Quick Apply
1d
Authorised Officer
Transdev —Sydney NSW
- 8 hour shift
- Customer service
- Microsoft Office
- First Aid Certification
Administrative Support Officer
NSW Police Force —Surry Hills NSW
- $87,199 - $95,482 a year
- Full-time
11d
Office Administrator
Velox Transport —Condell Park NSW
- From $27 an hour
- Part-time
- Sales
- Microsoft Office
- In-person
Quick Apply
Contact Centre and Triage Officer
Department of Customer Service —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Customer service
- In-person
- Communication skills
2d
ICT Customer Support Officer
Infotrust —Sydney NSW
- $80,000 - $85,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick Apply
Patient Transport Officer
Absolute Medical Response —Sydney NSW
Delivery Escort & Logistics Officer
Thales —Woolloomooloo NSW
- Full-time
- Forklift
- Communication skills
- Health insurance
- Parental leave
9d
Customer Contact Team Operator
NSW Department of Communities and Justice —Sydney NSW
- $78,000 - $84,799 a year
- Full-time
- Business development
- Parental leave
- Employee assistance program
10d
Accounts Payable Officer
Luxury Escapes —Sydney NSW
- Full-time
- Microsoft Excel
- ERP systems
- Communication skills
- Free food
Quick Apply
9d
Freight Air Cargo Examination Officer - Sydney
ISS —Sydney NSW
- Rotating roster
- On-the-job training
- Employee assistance program
Customer Service Officer
Metcash —Northmead NSW
- Full-time
- Customer service
- Administrative experience
- Front desk
- Parental leave
Accounts Payable Officer
3001 DXC Technology Australia Pty Limited —Macquarie Park NSW
- Full-time
- Microsoft Office
- Senior Secondary Certificate of Education
- Analysis skills
- Parental leave
- Employee assistance program
Customer Service Officer - Spare Parts
BEUMER Group —Belrose NSW
- Urgently hiring
- Hybrid work
- Customer service
- ERP systems
- Administrative experience
Quick Apply
Billing Officer
BGIS —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Employee discount
Administrative Officer
University of Sydney —Camperdown NSW
- $93,345 - $104,515 a year
- Part-time
- Administrative experience
- University
- Data entry
4d
RTO Compliance Officer Parramatta
Legend Institute —Parramatta NSW
- $80,499.19 - $90,723.73 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
Quick Apply

I want to receive the latest job alert for operation officer in sydney, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

operation officer jobs near sydney, nsw

Education Support Officer jobs in Melbourne Vic

Vline, Services Officer jobs in Geelong Vic

Transportation Officer jobs in Mile End South Sa

Lifestyle Officer jobs in Sydney Nsw

Transportation Officer jobs in Thornlands Qld

Transportation Officer jobs in Tighes Hill Nsw

Transportation Officer jobs in Ingham Qld

Business Development Manager jobs in Brisbane Qld

Business Services Officer jobs in Labrador Qld

Business Services Officer jobs in Hillarys Wa

Tacticall Recruitment Services jobs in Brisbane Qld

Legal Officer Government jobs in Sydney Nsw

Business Services Officer jobs in Alexandria Nsw

Business Services Officer jobs in Cannington Wa

Business Operation jobs in Rowville Vic

Contact Center Team Leader jobs in Perth Wa

Dominos Pizza Team Member jobs in Perth Wa

Contact Center Team Leader jobs in Collingwood Vic

Contact Center Team Leader jobs in Tuggerah Nsw

Childcare Center jobs in Lightsview Sa

Operations Manager - NDIS Service Provider

Good Directions
Hornsby NSW

Quick Apply

Job Details

Full-time
From $175,000 a year
9 days ago

Benefits

Travel reimbursement
Remote work allowance
Work from home

Qualifications

Management
Operations management
Sales
Business development
Education
Bachelor's degree
Driver Licence
Communication skills
Negotiation

Full Job Description

Position Title: Operations Manager

Reporting to: Chief Operating Officer

About Good Directions: Serving over 120 NDIS participants, claiming over $60mil yearly in supports. In this time of industry change, Good Directions is uniquely positioned to capitalise on its ability to service all Australian states (excl. WA and NT), and is seeking skilled managers who are eager to oversee the provision of active supports that transform the life of the people we support.

As Operations Manager, you will lead and expand Good Directions’ disability support services. You’ll combine strategic business development with hands-on service delivery to ensure participants and their families have increasing control, safety, and choice in their daily supports. We are seeking two leaders who will take on end to end ownership of the participant experience, actively acquire new participant sign-ups and coach local site services to ensure participant satisfaction and service compliance.

Reasons for Job Opening:
NSW: Strong existing presence, grown since 2014.
QLD: Experiencing rapid growth over the past few years and seeking a person willing to travel within the state to meet with existing and new participants, ensuring service excellence.

Key Responsibilities

· Establish new service sites: identify premises, secure resourcing and coordinate onboarding

· Design, implement and grow SIL, SDA and day-to-day support offerings

· Oversee management of supports to participants, incl. specialist support coordination (as req.)

· Prepare and review SIL quotes, NDIS plan-review reports and AAT submissions

· Advocate for sustainable, high-quality services and negotiate on behalf of participants

· Ensure full compliance with relevant regulations, including protecting participants and Good Directions with regards to financial, legal, and operational matters.

· Maintain budgets, bookkeeping and small-business administration

· Build and maintain networks across housing, life planning, allied health and community sectors

· Monitor performance metrics, drive continuous improvement and report to leadership

· Work directly with IT contractors to explore new tech and change existing tech to automate and improve it

Essential Skills & Experience

· Demonstrated commitment to person-centred disability supports and empowering families

· Proven communication, negotiation and stakeholder-management skills

· Strong business development and operational management background

· Exceptional attention to detail in complex regulatory environments

· Ability to problem-solve with a visionary outlook and draw on external expertise when needed

· Integrity, resilience and adaptability in fast-changing contexts

Work Arrangement: Hybrid work from home (home office setup provided) with travel to participants as required, to our Sydney office 3 days/week (NSW employees) and to team events (2-3 per annum, rotating location NSW/VIC/SA/QLD).
Supports: Peer support, professional development and team-based training.

Remuneration: Full time position, attractive salary package of $140k+super+travel/home office allowance+annual professional fees/training allowance - subject to experience and qualifications.

To be considered for this position you must have:

· A reference detailing how you advocated/assisted people with disabilities

· 10+ years of Operations management experience in an enterprise environment

· Degree qualified, with a proven track record of taking ownership and driving results

· Experience managing people, including geographically dispersed teams

· Strong problem structuring and solving skills and ability to deal with ambiguity

· Experience in client management, sales, bookkeeping, small business planning, human resources, events, life planning, housing, budgeting, networking and innovation

· Driver’s licence and motor vehicle

Supplementary Pay: Organisational performance bonus (paid before Christmas) + Individual KPI performance bonus (paid in July).

Job Type: Full-time

Pay: From $175,000.00 per year

Benefits:

Travel reimbursement
Work from home

Application Question(s):

For Agency Managed participants with severe & profound disabilities how would you expect a 'participant-owned' service to differ from a 'provider-owned' service?
Provide a covering letter to describe your motivation for applying to this position.
Share a practical example of how you have led the establishment or expansion of disability support service or another business service?
Briefly detail your experience maintaining operational consistency across diverse teams, including how you overcame a specific challenge.
What is an example of a successful outcome that demonstrates your approach to management?

Education:

Bachelor Degree (Required)

Experience:

Operations management: 10 years (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Hornsby NSW

Quick Apply

Refine Your Search

operation officer jobs in sydney, nsw

Operations Manager - NDIS Service Provider

Service Officer

Part Time Customer Service Officer - Operations

Technical Support & Onsite Services Officer

Authorised Officer

Administrative Support Officer

Office Administrator

Contact Centre and Triage Officer

ICT Customer Support Officer

Patient Transport Officer

Delivery Escort & Logistics Officer

Customer Contact Team Operator

Accounts Payable Officer

Freight Air Cargo Examination Officer - Sydney

Customer Service Officer

Accounts Payable Officer

Customer Service Officer - Spare Parts

Billing Officer

Administrative Officer

RTO Compliance Officer Parramatta

I want to receive the latest job alert for operation officer in sydney, nsw

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected