In-Demand Inbound contact centre team leader Jobs in Sydney, Nsw

Customer Contact Centre Officer
Pickles Auctions —Sydney NSW
- Full-time
- Remote
- Customer service
- Organisational skills
- Communication skills
- Work from home
- Parental leave
6d
Customer Sales Representative (Inbound Contact Centre)
My NRMA —Sydney NSW
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Communication skills
- Annual leave
- Parental leave
Quick Apply
13d
Customer Service Representative (Inbound Contact Centre)
My NRMA —Sydney Olympic Park NSW
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick Apply
Service Advisor - Contact Centre
NAB —Sydney NSW
- Full-time
- Communication skills
- Paid training
6d
Inbound Sales Consultant
O'Brien Glass Industries Limited —Padstow NSW
- $33.09 an hour
- Overtime
- Hybrid work
- Sales
- Paid training
- Health insurance
Client Relations Centre Team Leader
Richemont —Sydney NSW
- Full-time
- Microsoft Office
Contact Centre Ambassador
Richemont —Sydney NSW
- Weekend availability
- CRM software
- Customer service
- Salesforce
Customer Relationship Manager
Credit Corp —Parramatta NSW
- Full-time
- Hybrid work
- Databases
- Financial services
- Communication skills
- Paid training
- Health insurance
3d
Customer Support Specialist, APAC
Clio —Sydney NSW
- $56,000 a year
- Full-time
- Hybrid work
- CRM software
- Google Suite
- CAD
- Dental insurance
- Vision insurance
3d
Credit Control Officer - Loss Prevention
Volkswagen Financial Services Australia —Chullora NSW
- Administrative experience
- Communication skills
- Negotiation
Credit Officer
Transurban —Sydney NSW
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Vendor Replenishment Planner
Haleon —Sydney NSW
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
14d
Account Executive - Australia
Sleek —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Bachelor's degree
- Annual leave
- Work from home
Quick Apply
Sales Development Representative
OpenText —North Sydney NSW
- CRM software
- Sales
- Salesforce
Client Growth Lead
NobleOak —Sydney NSW
- Full-time
- Management
- Sales
- Financial services

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Customer Sales Representative (Inbound Contact Centre)
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Customer Contact Centre Officer

Pickles Auctions -
Sydney NSW

Apply Now

Job Details

Full-time
6 days ago

Benefits

Work from home
Parental leave
Employee assistance program

Qualifications

Customer service
Organisational skills
Communication skills

Full Job Description

Salary:

100% work from home. Flexible location

Location:

Sydney City

Employment Type:

Full-Time Max. Term.

Department:

Digital - Customer Contact Team 1

ABOUT THE ROLE

6-month contract | Remote

We are looking for a collaborative customer service superstar to join our Customer Contact Centre team, dedicated to delivering high quality and responsive customer service to our valued customers. At Pickles our mission is to win customers for life by making their experience awesome and that starts with you!

In this role you will be working remotely, Monday to Friday (8am-5pm).

As the first point of contact for inbound enquiries, you will be responsible for:

Answering customer queries in a friendly and efficient manner, providing accurate information every time
Empathetically listening to and understanding our customer’s needs.
Managing queries through a variety of channels such as phone, email & chat.
General admin, data entry and record keeping ensuring a clear chain of events
Problem-solving and complaints handling in a timely manner, escalating where necessary.
Developing and maintaining a working knowledge of the Pickles business and processes
Providing current and accurate information during every interaction
Collaborating with the wider marketing and innovation team on projects and outbound opportunities
Contributing to the improvement of processes.

ABOUT YOU

A successful Contact Centre Officer will have:

Exceptional communication and organisational skills
Demonstrated experience in customer service and excellent phone manner.
Ability to prioritise, multi-task and problem solve under pressure.
Demonstrated ability to source accurate information quickly and effectively to resolve customer requests.
Self-motivated, driven and customer centric.
Enjoy working within a fast-paced environment.
Available between hours of 8 am - 8 pm AEST
Share our core values – Excellence, Innovation, Safety, Teamwork & Integrity

WHY WORK FOR PICKLES

Since 1964, Pickles has powered trusted marketplaces that bring people together, delivering value for our customers whilst remaining authentic. We are the Australian leaders in asset remarketing across industrial, motor vehicles, salvage, mining, oil & gas, agriculture industries and employ a broad team of specialists to make this happen.

Pickles offers a variety of employee benefits and programs that make being part of our team truly rewarding:

Up to five extra days of leave each year and ability to earn an annual bonus after a qualifying period
Cash vouchers and formal recognition awards
Study assistance to support relevant courses or qualifications with robust career pathways available
Paid parental leave for primary and secondary carers
Bonus for referring talented people who join and succeed at Pickles
Access to the employee assistance program for you and your family

Applying for a remote role?

Pickles will supply a laptop and docking station, as well as role-specific equipment like a headset if it’s required. The candidate is responsible for all other elements their remote working environment, including but not limited to: reliable internet connection, dedicated workspace that is safe and free from distractions, as well as providing necessary furniture and equipment such as a desk, chair, screens, keyboard, mouse, and any other peripherals required to perform their role effectively.

We value diversity and inclusion and encourage Aboriginal and Torres Strait Islander peoples and those from diverse backgrounds to apply.

Only suitable candidates will be contacted. Reference and criminal history checks apply. Internal applicants must have completed 6 months’ probation.

Visit our website at www.pickles.com.au to find out more!

Apply Now

Refine Your Search

inbound contact centre team leader jobs in sydney, nsw

Customer Contact Centre Officer

Customer Sales Representative (Inbound Contact Centre)

Customer Service Representative (Inbound Contact Centre)

Service Advisor - Contact Centre

Inbound Sales Consultant

Client Relations Centre Team Leader

Contact Centre Ambassador

Customer Relationship Manager

Customer Support Specialist, APAC

Credit Control Officer - Loss Prevention

Credit Officer

Vendor Replenishment Planner

Account Executive - Australia

Sales Development Representative

Client Growth Lead

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