In-Demand Head of strategic engagement Jobs in Sydney, Nsw

Head of Client Engagement
Computershare —Sydney NSW
- Full-time
- Customer service
- Leadership
- Communication skills
- Employee stock purchase plan
- Work from home
Head of Customer Education
Heidi —Sydney NSW
- Full-time
- Remote
- Communication skills
- Work from home
- Parental leave
Head of HBCF Engagement
icare —Sydney NSW
- From $202,500 a year
- Full-time
- No degree
- Communication skills
- Employee assistance program
- Gym membership
12d
Head of Community & Patient Engagement
Sobi —Sydney NSW
- Full-time
- Medicine
- Microsoft Office
- Bachelor's degree
Quick Apply
Head of Strategic Engagement
Ericsson —Sydney NSW
- AI
- Leadership
6d
Head of Business Excellence
Thales —Rydalmere NSW
- Full-time
- Hybrid work
- Business development
- Budgeting
- AI
- Health insurance
- Parental leave
Head of Market Access ANZ
Viatris —Sydney NSW
- Full-time
- Medicine
- Health insurance
- Parental leave
13d
Global Director of Strategic Communications
Our Common Home —Sydney NSW
- Full-time
- Remote
- AI
- Health insurance
Head of Customer Experience
Ampol —Alexandria NSW
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Annual leave
- Fuel discount
11d
Head of Employee Relations
Arup —Sydney NSW
- Hybrid work
- Analysis skills
- Bachelor's degree
- Business
- Profit sharing
- Parental leave
Manager/Senior Manager | Macquarie Bank CEO Office | Governance, Business Management and Strategy Lead
Macquarie Group Limited —Sydney NSW
- Full-time
- Remote
- Financial services
- Communication skills
- Annual leave
- Work from home
11d
Head of Resident Operations
Keyton —Sydney NSW
- Full-time
- Budgeting
- Leadership
- Communication skills
- Referral program
Head of Data Centre Operations
Siemens —Sydney NSW
- Full-time
- Master's degree
- Business Administration
- Leadership
Director of Employee and Community Engagement | Banking and Financial Services
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- AI
- Leadership
- Communication skills
- Annual leave
- Work from home
Head of Strategic & Enterprise APAC Customer Success Management
Atlassian —Sydney NSW
- Remote
Regional Head of Entertainment - APAC
TCC Global —Sydney NSW
- Full-time
- Hybrid work
- Management
- Bachelor's degree
- Leadership
Quick Apply
Senior Manager of Partnerships (AU) - Remote
Employment Hero —Sydney NSW
- Full-time
- Remote
- Sales
- Business development
- Analysis skills
- Parental leave
Quick Apply
17h
Head of Workplace Relations & Wellbeing
Coca-Cola Europacific Partners —Sydney NSW
- Leadership
- Communication skills
- Employee stock purchase plan
10d
Head of Enterprise Strategy
SBS —Sydney NSW
- Full-time
- Analysis skills
- AI
- Leadership
- Gym membership
7d
ICT Business Development Manager (Head of Growth and Marketing)
Beyond Key Pty Ltd —Sydney NSW
- $100,000 a year
- Full-time
- Azure
- Management
- Master's degree
- Travel reimbursement
- Referral program
Quick Apply
10h

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Head of Client Engagement

Computershare -
Sydney NSW

Apply Now

Job Details

Full-time

Benefits

Employee stock purchase plan
Work from home

Qualifications

Pricing
Customer service
B2B
Leadership
Communication skills

Full Job Description

Location: Sydney (Hybrid)

In this position, you’ll be based in Sydney office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Computershare's Communication Services (CCS) business provides integrated customer communication solutions that help organizations deliver smarter, more effective communications across digital and print channels. Partnering with clients across highly regulated industries, we support customer engagement, compliance requirements and operational excellence through innovative communication solutions.

We are looking for an experienced and strategic Head of Client Engagement to join the CCS Australia Executive Team. This is a pivotal leadership role responsible for shaping our client engagement strategy, leading a national team of approximately 60 employees across four states, and ensuring exceptional outcomes across the entire client lifecycle.

As a key member of the leadership team, you will play a critical role in driving client retention, growth, service excellence and operational performance while strengthening CCS Australia's market position and supporting long-term business success.

A role you will love

As the Head of Client Engagement, you will have accountability for client relationship management, service delivery, contract management, strategic planning and team leadership across our CCS Australia business.

You will lead a high-performing client engagement function focused on building trusted client partnerships, enhancing customer experience and identifying opportunities for sustainable growth.

Some key responsibilities:

Lead and evolve the client engagement strategy across CCS Australia, driving exceptional client outcomes and long-term business growth.
Build and maintain strong executive-level relationships with key clients, enhancing retention, satisfaction and strategic partnership opportunities.
Champion a client-centric culture focused on service excellence, continuous improvement and accountability.
Oversee client governance, service delivery performance, compliance activities and strategic review processes.
Drive client retention and revenue growth initiatives by identifying opportunities to strengthen relationships and expand services.
Lead commercial activities including contract renewals, pricing reviews and profitability optimisation.
Coach, mentor and develop a high-performing national team, fostering engagement, capability growth and strong leadership.
Collaborate with stakeholders across CCS and contribute as a member of the CCS Australia Executive Team to shape strategic direction and business success.

What will you bring to the role?

Significant experience in senior client engagement, customer service or relationship management leadership roles within medium to large organizations.
Proven success leading large and diverse teams, including multiple layers of leadership and geographically dispersed workforces.
Strong commercial acumen with experience managing client portfolios, contract renewals, pricing strategies and revenue growth initiatives.
Demonstrated ability to develop and execute client engagement strategies that drive retention, satisfaction and business growth.
Experience delivering customer outcomes within complex B2B or B2B2C environments, ideally within regulated industries such as Financial Services, Wealth, Insurance, Utilities or similar sectors.
Outstanding stakeholder management, relationship-building and communication skills, with the ability to influence executive-level audiences internally and externally.

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

Apply Now

Refine Your Search

head of strategic engagement jobs in sydney, nsw

Head of Client Engagement

Head of Customer Education

Head of HBCF Engagement

Head of Community & Patient Engagement

Head of Strategic Engagement

Head of Business Excellence

Head of Market Access ANZ

Global Director of Strategic Communications

Head of Customer Experience

Head of Employee Relations

Manager/Senior Manager | Macquarie Bank CEO Office | Governance, Business Management and Strategy Lead

Head of Resident Operations

Head of Data Centre Operations

Director of Employee and Community Engagement | Banking and Financial Services

Head of Strategic & Enterprise APAC Customer Success Management

Regional Head of Entertainment - APAC

Senior Manager of Partnerships (AU) - Remote

Head of Workplace Relations & Wellbeing

Head of Enterprise Strategy

ICT Business Development Manager (Head of Growth and Marketing)

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