In-Demand Customer success manager health it Jobs in Sydney, Nsw

Customer Success Manager
Centorrino Technologies —Sydney NSW
- $110,000 - $140,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
12d
Customer Success Manager (ANZ)
Ansarada —The Rocks NSW
- Full-time
- CRM software
- Financial services
- AI
- Health insurance
- Annual leave
Technology Strategy Manager & Technology Strategy Consultant (Melbourne & Sydney)
Accenture —Sydney NSW
- Full-time
- Financial services
- AI
- Leadership
Technical Program Manager, Integrations
Heidi —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- EMR systems
- SharePoint
Program Manager
World Wide Technology Holding, LLC —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Wellness program
Customer Success Manager, ANZ - Major Accounts, Sydney
Harvey —Sydney NSW
- Full-time
- Hybrid work
- AI
- Communication skills
- Annual leave
- Parental leave
Program Manager (Professional Services) - Australia
Fortinet —Sydney NSW
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- PMP
Senior Facilities Manager
JLL —Sydney NSW
- Communication skills
- Health insurance
- Parental leave
HR Manager, Lifecycle Contract Management - APAC
Remote —Sydney NSW
- $48,850 - $110,000 a year
- Remote
- Management
- English
- Recruiting
- Annual leave
- Work from home
IT Administrator
IREN —Sydney NSW
- Full-time
- Management
- Computer Science
- Administrative experience
- Annual leave
Program Manager
Coates Group —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Bachelor's degree
- Opportunities for advancement
Quick Apply
Product Manager
Accenture —Sydney NSW
- Full-time
- Analysis skills
- Product management
- Agile
- Parental leave
Program Manager
NSW Health —St Leonards NSW
- $180,279 - $201,662 a year
- Temporary
9d
Strategic Customer Success Manager
Thomson Reuters —Pyrmont NSW
- Full-time
- Hybrid work
- Salesforce
- Office
- Analysis skills
- Tuition reimbursement
- Work from home
5d
Strategic Projects Manager
Blue Light Card —Sydney NSW
- Hybrid work
- Health insurance
- Annual leave
Sr. Manager, Customer Success & CX, APAC
Dialpad —Sydney NSW
- CRM software
- Management
- Computer Science
Quick Apply
Operations Specialist - Sydney - Australia
Travelex —Sydney NSW
- Full-time
- Hybrid work
- Data entry
- Communication skills
- Health insurance
- Parental leave
Senior/Lifecycle Specialist, Employee Relations and Transitions - APAC
Remote —Sydney NSW
- $37,250 - $83,800 a year
- Remote
- Conflict management
- AI
- Negotiation
- Annual leave
- Work from home
9d
Customer Success Manager - APAC
Emplifi —Sydney NSW
- Full-time
- CRM software
- Marketing
- Salesforce
- Annual leave
6d
Project Manager
AvePoint —Sydney NSW
- Hybrid work
- PMP
- SharePoint
- Communication skills
- Health insurance
- Tuition reimbursement
Quick Apply

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Customer Success Manager

Centorrino Technologies
Sydney NSW

Quick Apply

Job Details

Full-time
$110,000 - $140,000 a year
12 days ago

Qualifications

Cloud infrastructure
VMWare
Cybersecurity
Working with Children Check
Communication skills

Full Job Description

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2025 and Top 5 Inspiring Workplaces for 2026, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Customer Success Manager to join our team in Melbourne or Sydney.

Our Customer Success Manager is responsible for ensuring the long-term satisfaction, growth, and retention of our clients by providing exceptional service, support, and guidance. This role is pivotal in building and maintaining strong client relationships, helping clients maximise the value of our products and services. The CSM works closely with internal teams to address client needs, resolve challenges, and ensure a seamless experience. By tracking client health, delivering tailored training, and supporting account growth, the CSM ensures our clients achieve their desired outcomes while fostering loyalty and promoting product adoption.

Requirements

What you'll do:

Manage a portfolio of clients, building trusted relationships and ensuring they consistently realise value from our services.
Act as the primary relationship owner, understanding each client's business, goals, and evolving needs.
Drive customer satisfaction, retention, and account growth through proactive engagement and strategic account management.
Identify opportunities to upsell, cross-sell, and introduce services that deliver genuine business value.
Lead regular business reviews and strategic meetings with operational and executive stakeholders.
Partner with Service Delivery, Sales, Technical Services, and Projects teams to deliver a seamless customer experience and successful outcomes.
Advocate for customers internally, ensuring issues, priorities, and feedback are managed effectively.
Monitor customer health, identify risks early, and develop action plans to improve engagement and long-term success.
Support the adoption of new technologies and services, providing guidance to help customers maximise their investment.
Maintain customer success plans, account records, and share insights that drive service improvements and stronger customer outcomes.

What you'll bring:

Experience in Customer Success, Account Management, Service Delivery, or a similar client-facing role.

A proven ability to build trusted relationships and influence stakeholders at all levels.
Strong communication, presentation, and stakeholder management skills.
A customer-first mindset with a passion for delivering outstanding customer outcomes.
Experience identifying growth opportunities while maintaining a focus on customer retention and success.
Strong organisational and problem-solving skills, with the ability to manage multiple priorities.
Knowledge of managed IT services, cloud, infrastructure, networking, cybersecurity, and modern workplace solutions.
Experience working with leading technology vendors such as Microsoft, Cisco, HPE, Aruba, Fortinet, Palo Alto Networks, VMware, or similar.
A collaborative approach, working effectively across Sales, Service Delivery, Technical, and Project teams to achieve shared customer outcomes.

Benefits

Why You'll Love Working Here:

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

Hybrid working (for majority of our roles) with team anchor days to support collaboration.
Extensive training and development opportunities that enable continual growth as part of your career planning.
Extensive discounts and benefits to maximise your money.
A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

Quick Apply

Refine Your Search

customer success manager health it jobs in sydney, nsw

Customer Success Manager

Customer Success Manager (ANZ)

Technology Strategy Manager & Technology Strategy Consultant (Melbourne & Sydney)

Technical Program Manager, Integrations

Program Manager

Customer Success Manager, ANZ - Major Accounts, Sydney

Program Manager (Professional Services) - Australia

Senior Facilities Manager

HR Manager, Lifecycle Contract Management - APAC

IT Administrator

Program Manager

Product Manager

Program Manager

Strategic Customer Success Manager

Strategic Projects Manager

Sr. Manager, Customer Success & CX, APAC

Operations Specialist - Sydney - Australia

Senior/Lifecycle Specialist, Employee Relations and Transitions - APAC

Customer Success Manager - APAC

Project Manager

I want to receive the latest job alert for customer success manager health it in sydney, nsw

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