In-Demand Customer service team member Jobs in Sydney, Nsw

Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $35.15 - $63.27 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
6d
Guest Services Agent
Virgin Australia —Sydney NSW
- Part-time
- Communication skills
- Annual leave
Entry Level Sales
Elevate Sales Sydney —Surry Hills NSW
- $1,500 - $2,500 a week
- Seasonal
- Sales
- Customer service
- Business development
- Paid training
Quick Apply
7d
Casual Retail Sales Assistant
Naptress —Rhodes NSW
- $35.00 - $44.71 an hour
- Weekend availability
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick Apply
Gym Sales Representative - Casual Hours - Food Sampling
Hive Direct Marketing Solutions Pty Ltd —Sydney NSW
- $650 - $2,000 a week
- Urgently hiring
- Microsoft Word
- Sales
- Customer service
- Professional development assistance
- Free food
Quick Apply
Team Member Night Shift 7-Eleven Drummoyne
7-Eleven Drummoyne —Drummoyne NSW
- $37 - $48 an hour
- Part-time
- Sales
- Customer service
- POS
Quick Apply
Specialist: Seasonal Contract - Full Time or Part Time
Apple —Sydney NSW
- Part-time
- Customer service
Front of House Team Member - Bakery
Doughkyo Australia —Sydney NSW
- $22 - $32 an hour
- Part-time
- Hospitality
- Customer service
- Bakery
- On-the-job training
Quick Apply
Retail Team Member
rebel —Sydney NSW
- Customer service
- Merchandising
- Employee assistance program
Team Member at Fishbowl - Sydney CBD
FISHBOWL —Sydney NSW
- $34.79 - $41.72 an hour
- Customer service
- POS
- In-person
- On-the-job training
- Employee discount
Quick Apply
12d
Kathmandu Casual Sales Assistant: Bondi
KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz —Bondi Junction NSW
- Day shift
- Employee discount
14d
Store Team Member - Eastgardens
Universal Store —Pagewood NSW
- Customer service
Casual Sales Assistant - Burwood, NSW
Ally Fashion —Burwood NSW
- Weekend availability
- Employee discount
- Referral program
Store Team Member - Castle Towers
Universal Store —Castle Hill NSW
- Customer service
Casual Sales Assistant
Boori Australia —Castle Hill NSW
- From $36.11 an hour
- 8 hour shift
- Sales
- Customer service
- POS
- Employee discount
Quick Apply
6d
Sales Assistant - Part Time
Peter Alexander —Sydney NSW
- Part-time
- Customer service
- Employee assistance program
- Employee discount
13d
Team Member
Boost Juice Bars Burwood —Burwood NSW
- $25 - $35 an hour
- Part-time
- Customer service
- In-person
- Cash handling
Quick Apply
11d
Front Office All-Rounder - Novotel Sydney City Centre
NOVOTEL —Sydney NSW
- Weekend availability
- Customer service
- Microsoft Office
- Computer skills
Quick Apply
Fruit Cut Team Member- Marrickville
Snowfox Franchising Australia Pty Ltd —Marrickville NSW
- $26.44 - $38.79 an hour
- Part-time
- Analysis skills
- In-person
- Communication skills
Quick Apply
1d
Restaurant Host/Hostess
Baia The Italian —Darling Harbour NSW
- $36 - $40 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick Apply

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Part Time Customer Service Officer - Operations

Good Cycles -
Alexandria NSW

Quick Apply

Job Details

Part-time | Casual
$35.15 - $63.27 an hour
6 days ago

Qualifications

Bilingual
CRM software
Multilingual
Customer service
Data analysis skills
SQL
Organisational skills
Communication skills

Full Job Description

Lime is looking for a Part Time Customer Service Officer to join our Sydney Operations team.

In this role, you'll be responsible for delivering an exceptional customer experience for Lime riders, community members, and city stakeholders. You'll ensure every interaction is handled with empathy, professionalism, and a solutions-focused approach, while helping identify trends and opportunities to continuously improve our customer experience.

What You'll Do

Manage customer service tickets daily, ensuring riders, community members, and stakeholders receive a positive and consistent experience.
Respond to customer enquiries across multiple channels, providing clear, timely, and empathetic support.
Manage escalated customer calls, emails, and cases, including enquiries from community stakeholders and local government representatives.
Champion customer experience by identifying recurring issues and escalating insights to relevant internal teams.
Analyse qualitative and quantitative customer data to identify trends, pain points, and opportunities to improve the end-user experience.
Work closely with Customer Service and Local Operations teams to ensure customer outcomes align with operational KPIs.
Support continuous improvement initiatives through quality assurance activities, including calibrations, audits, and feedback.
Assist in developing and maintaining customer experience documentation, including customer guidelines, workflows, and training materials to support service consistency and regulatory compliance.
Represent Lime professionally in all customer, community, and stakeholder interactions.

About You

You'll be someone who enjoys helping people and thrives in a fast-paced, customer-focused environment.

You'll also have:

A genuine passion for delivering outstanding customer service.
Excellent written and verbal communication skills.
The ability to manage a variety of customer interactions with empathy, professionalism, and sound judgement.
Experience using customer service platforms, CRM systems, ticketing software, or workflow management tools (highly regarded).
Strong organisational skills with the ability to prioritise competing tasks.
Confidence working both independently and as part of a collaborative team.
Experience with process automation, SQL, or data analysis is advantageous but not essential.
Experience working in diverse or multicultural environments and bilingual language skills are highly regarded.

What We Offer

A supportive and collaborative team environment.
Opportunities to contribute to improving sustainable transport across Sydney.
Ongoing learning and development opportunities.
The chance to make a real impact on the customer experience for one of the world's leading shared mobility providers.

Salary

This role is covered by the Clerks – Private Sector Award 2020 (MA000002) at Year 2, Level 1.

The hourly rate ranges from $35.15 to $63.27, depending on the day and time worked, with applicable penalty rates for evenings, weekends, and public holidays. Most shifts will be at the $35.15 rate.

Pay: $35.15 – $63.27 per hour

Work Location: In person

Quick Apply

Refine Your Search

customer service team member jobs in sydney, nsw

Part Time Customer Service Officer - Operations

Guest Services Agent

Entry Level Sales

Casual Retail Sales Assistant

Gym Sales Representative - Casual Hours - Food Sampling

Team Member Night Shift 7-Eleven Drummoyne

Specialist: Seasonal Contract - Full Time or Part Time

Front of House Team Member - Bakery

Retail Team Member

Team Member at Fishbowl - Sydney CBD

Kathmandu Casual Sales Assistant: Bondi

Store Team Member - Eastgardens

Casual Sales Assistant - Burwood, NSW

Store Team Member - Castle Towers

Casual Sales Assistant

Sales Assistant - Part Time

Team Member

Front Office All-Rounder - Novotel Sydney City Centre

Fruit Cut Team Member- Marrickville

Restaurant Host/Hostess

I want to receive the latest job alert for customer service team member in sydney, nsw

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