In-Demand Customer service officer Jobs in Sydney, Nsw

Service Officer
University of Sydney —Camperdown NSW
- $63.90 an hour
- Part-time
- Microsoft Excel
- Customer service
- Microsoft Office
12h
Customer Service Officer
Transport For NSW —Parramatta NSW
- $100,123 - $110,138 a year
- Full-time
- CRM software
- Customer service
- Salesforce
8d
Administration Support Officer
NSW Department of Communities and Justice —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
8d
Scheduling Officer - ACAS Customer Service
Catholic Healthcare —Waterloo NSW
- $39 an hour
- Full-time
- Hybrid work
- Organisational skills
- Parental leave
- Gym membership
Quick Apply
12d
Customer Service Officer
Catholic Healthcare —Waterloo NSW
- $39 an hour
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
1d
Administration Support Officer
NSW Education Standards Authority —Sydney NSW
- $87,199 - $95,482 a year
- Temporary
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
1d
Operational Support Officer
icare —Parramatta NSW
- Temporary
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance program
- Gym membership
7d
Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
5d
Claims Service Officer
TAL —Sydney NSW
- Full-time
- Hybrid work
- Administrative experience
Quick Apply
Junior Operations Officer
O-BANK CO., LTD. —Sydney NSW
- $60,102.30 - $104,646.83 a year
- Full-time
- English
- Microsoft Office
- Finance
Quick Apply
Freight Air Cargo Examination Officer - Sydney
ISS —Sydney NSW
- Rotating roster
- On-the-job training
- Employee assistance program
12d
Retail Customer Service Officer
Australia Post —Miranda NSW
- $28.58 - $30.55 an hour
- Part-time
- Customer service
- Administrative experience
- Recruiting
Health Information and Record Release Officer
Western Sydney Local Health District —Sydney NSW
- $73,915.12 - $76,218.80 a year
- Weekend availability
- Organisational skills
- Computer skills
13d
Enrolments and Accounts Officer
Macquarie University —Macquarie University NSW
- $77,235 a year
- Part-time
- Microsoft Office
- Administrative experience
- University
8d
Client Services Officer
University of Sydney —Camperdown NSW
- $82,388 a year
- Weekend availability
- Research
- Microsoft Office
- University
- Parental leave
11d
Front of House and Administration Officer
Deaf Connect —Parramatta NSW
- $39.53 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Administrative / Employment Support Officer (Warehouse)
Achieve Australia —Newington NSW
- Full-time
- In-person
- Annual leave
- On-the-job training
Client Support Officer - Fairfield
AMES Australia —Fairfield NSW
- $58,396 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
- Employee discount
6d
Administration Officer
St Basil's Aged Care NSW & ACT —Kogarah NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Communications Officer
NSW Department of Communities and Justice —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Writing skills
- Communication skills
- Editing
- Parental leave
- Employee assistance program
6d

I want to receive the latest job alert for customer service officer in sydney, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service officer jobs near sydney, nsw

Customer Service Representative jobs in Parramatta NSW

Administrative Assistant jobs in Sydney NSW

Front Of House Staff jobs in Parramatta NSW

Information Officer jobs in Sydney NSW

Communications Officer jobs in Sydney NSW

Customer Service Representative jobs in Melbourne Vic

Customer Service Representative jobs in Highgate Hill Qld

Sales Representative, Retail Assistant jobs in Narangba Qld

Customer Service Representative jobs in Walkerston Qld

Customer Service Representative jobs in Bongaree Qld

Customer Assistance jobs in Victoria

Customer Service Representative jobs in Gin Gin Qld

Aged Care Food Service Assistant jobs in Victoria

Operational Support Grade jobs in Remote

Support Program jobs in Sydney Nsw

Support Worker jobs in Perth Wa

Disability Support Worker jobs in Newcastle Nsw

No Experience Disability Support Worker jobs in Bathurst Nsw

Business Development Manager jobs in Brisbane Qld

Business Services Officer jobs in Labrador Qld

Service Officer

University of Sydney -
Camperdown NSW

Apply Now

Job Details

Part-time
$63.90 an hour
12 hours ago

Qualifications

Microsoft Excel
Customer service
Microsoft Office
ServiceNow
Communication skills
Negotiation
Workday

Full Job Description

Join the Research Service Desk team as a Service Officer and play a key role in providing exceptional customer service and support
Casual opportunity with an immediate start available

About the opportunity

As the Service Officer, you’ll be a key point of contact for delivering friendly, knowledgeable support to a wide range of research enquiries primarily via online tickets as well as some phone calls. You’ll take on cases, offering solutions and handling sensitive processing with confidence.

With a passion for improving services, you’ll help enhance knowledge resources and make it easier for researchers to access the support they need

Your key responsibilities will be to:

work in a collaborative and cohesive team environment reporting into the Research Service Desk Team Leader
triage research support enquiries, deliver daily services, and manage escalations using deep knowledge of University policy
provide high-quality administrative support and resolve researcher enquiries across multiple communication channels
maintain records, generate reports, and manage online knowledge content to support service improvement
escalate higher level issues to the Senior Service Officer

About You

customer service experience in a fast-paced and complex environment
demonstrated stakeholder engagement and communication skills
developed negotiation and influencing skills, with the ability to manage sensitive situations
strong problem-solving skills with the ability to take initiative
proficiency across the Microsoft Office Suite, including Excel, with ServiceNow experience desirable

Sponsorship / work rights for Australia

Visa sponsorship is not available for this position. This role requires valid work rights for Australia.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion , evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTQIA+ . We welcome applications from candidates from all backgrounds.

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion .

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Tammy Kim , Recruitment Officer Recruitment Operations, by email to [email protected]

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Applications Close

Sunday 23 August 2026 11:59 PM

Apply Now

Refine Your Search

customer service officer jobs in sydney, nsw

Service Officer

Customer Service Officer

Administration Support Officer

Scheduling Officer - ACAS Customer Service

Customer Service Officer

Administration Support Officer

Operational Support Officer

Operations Manager - NDIS Service Provider

Claims Service Officer

Junior Operations Officer

Freight Air Cargo Examination Officer - Sydney

Retail Customer Service Officer

Health Information and Record Release Officer

Enrolments and Accounts Officer

Client Services Officer

Front of House and Administration Officer

Administrative / Employment Support Officer (Warehouse)

Client Support Officer - Fairfield

Administration Officer

Communications Officer

I want to receive the latest job alert for customer service officer in sydney, nsw

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected