In-Demand Coordinator central Jobs in Sydney, Nsw

Assistant Coordinator
Department of Customer Service —Sydney NSW
- $99,938 - $110,271 a year
- Full-time
- Customer service
- AI
- Leadership
Office Manager
Australian Centre —Sydney NSW
- $80,000 - $85,000 a year
- Full-time
- Office
- Organisational skills
- In-person
Quick Apply
1d
Executive Officer
Department of Customer Service —Sydney NSW
- $149,739 - $173,174 a year
- Full-time
- Leadership
- Employee assistance program
- Gym membership
Internal Communications Coordinator
Dexus —Sydney NSW
- Full-time
- Hybrid work
- Writing skills
- Communication skills
- Editing
Operations Coordinator
Convido —Sydney NSW
- $65,000 - $75,000 a year
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick Apply
5d
Office Services Assistant, Sydney
Clifford Chance —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
6d
Workplace & Facilities Coordinator
Tesla —Alexandria NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Organisational skills
13d
Operations Coordinator
Konica Minolta Business Solutions Australia —Macquarie Park NSW
- Full-time
- Hybrid work
- Parental leave
Quick Apply
Customer Service and Despatch Coordinator
Johnson Controls —Rydalmere NSW
- Full-time
- Microsoft Excel
- Customer service
- Engineering
Project Coordinator / Officer
The Garvan Institute of Medical Research —Sydney NSW
- Up to $95,000 a year
- Full-time
- Laboratory
- Doctoral degree
- Microsoft Office
- Parental leave
Compliance Coordinator
Carma —Sydney NSW
- Full-time
- Administrative experience
Activities Coordinator
Aurora Expeditions —Surry Hills NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Salesforce
- Administrative experience
Quick Apply
1d
Senior Coordinator Operations
Department of Customer Service —Sydney NSW
- $129,464 - $142,665 a year
- Full-time
- Cleaning
8d
Facilities Coordinator
The Commons —Sydney NSW
- Full-time
- Time management
- Parental leave
Quick Apply
People & Culture Coordinator
Experteq Careers —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Event Coordinator, Live Events
ICC Sydney —Sydney NSW
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
13d
NDIS Support Coordinator
Amana Community Services Pty Ltd —Bardwell Park NSW
- From $35 an hour
- Part-time
- Office
- In-person
- Communication skills
Quick Apply
8d
Front Office Opportunities
Hyatt Regency Sydney —Sydney NSW
- Full-time
- Customer service
- Communication skills
Waste Services Team Leader
Woollahra Municipal Council —Double Bay NSW
- $68,605.73 - $80,249.65 a year
5d
Indigenous Student Engagement Coordinator
Macquarie University —Macquarie University NSW
- $114,992 - $124,676 a year
- Full-time
- Hybrid work
- University
- Bachelor's degree
- Leadership
- Employee assistance program
9d

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Assistant Coordinator

Department of Customer Service -
Sydney NSW

Apply Now

Job Details

Full-time
$99,938 - $110,271 a year

Qualifications

Customer service
AI
Leadership
Communication skills

Full Job Description

Department of Customer Service

Reference number

req51560

Occupation

Call Centre Services

Work type

Full-Time

Location

Sydney - Greater West, Newcastle, Hunter & Region, Sydney - West, Gosford, Central Coast and Region, Bathurst & Central West NSW

Salary Information

99,938 - 110,271 + super

Closing date

17 June 2026 at 10:00am

Assistant Coordinator,Customer Channels, Operations

Employment Type: Ongoing, Full Time
Location: Parramatta, Maitland, Gosford, Lithgow and Wollongong (hybrid working options available)
Grade: Clerk Grade 5/6
Salary Range: $99,938 - $110,271 + superannuation
Applications Close: Wednesday, 17th June 2026 [at 10:59am]

Who we are
Revenue NSW is the state’s principal revenue management agency. We are part of the Department of Customer Service. Our purpose is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt.

The opportunity
An opportunity has arisen for an Assistant Coordinator to join Customer Channels, Operations with Revenue NSW. The Customer Channels teams are responsible for high level debt management across a range of products. Our Staff are skilled across a variety of work streams and our functions include assisting customers to resolve their fees & debt related enquires by phone, in writing and via our online services with a focus on providing exceptional front line customer service in a high volume environment.

The team operates between 7am and 7pm Monday to Friday, where coverage is maintained through a rotating roster. As an Assistant Coordinator you would need to be available to provide support across this span of hours. Whilst hybrid working options are available, all roles must be worked ‘principally’ from an approved office location.

Your role will be to provide information, advice, and support to staff on a diverse range of matters. You will supervise a team, manage resources, and assist staff and occasionally customers with escalated issues including complaints, correspondence, documentation, processing, and resolution to contribute to the effective operations of the business.

What you will bring to this role

Experience in a contact centre or within a similar setting, with an ability work within a scheduled environment across a 7am to 7pm bandwidth to support our team
The ability to lead and support a team in a high volume environment, and to demonstrate skills in providing coaching and feedback to frontline team members
Facilitate appropriate customer outcomes by applying relevant knowledge, legislation, regulations, and procedures
Possess excellent verbal and written communication skills across channels

To be successful in this role you will demonstrate the ability to:

Demonstrate ability to ensure exceptional customer service delivery in a frontline customer environment
Quickly and effectively identify and resolve issues that arise and provide intraday support to the team.
Prioritise workload and competing priorities in a high volume environment to ensure team focus and success
Ability to understand the ‘bigger picture’ when making decisions that impact internal and external stakeholders
Demonstrate effective leadership skills, including acting with empathy, listening to understand and adapting to the needs of the team
Be adaptable, flexible and show initiative to respond and act constructively when situations change

AI Statement
The NSW Government is committed to ensuring the safe, ethical, and responsible deployment of AI across NSW. Please review the NSW Government Generative AI basic guidance here https://www.digital.nsw.gov.au/policy/artificial-intelligence/generative-ai-basic-guidance.

How to apply
Please attach your updated resume and cover letter cover letter maximum 1 page) outlining how you meet the skills and experience of this role.

For any questions regarding the role please contact Tatum Thomas at [email protected]. For any enquiries relating to the recruitment process please contact Amber Ellis at [email protected]

Salary Grade 5/6, with the base salary for this role starting at $99938 base plus superannuation

For enquiries relating to recruitment please contact Amber Ellis via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Wednesday, 17th June 2026 [at 10:59am]

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Apply Now

Refine Your Search

coordinator central jobs in sydney, nsw

Assistant Coordinator

Office Manager

Executive Officer

Internal Communications Coordinator

Operations Coordinator

Office Services Assistant, Sydney

Workplace & Facilities Coordinator

Operations Coordinator

Customer Service and Despatch Coordinator

Project Coordinator / Officer

Compliance Coordinator

Activities Coordinator

Senior Coordinator Operations

Facilities Coordinator

People & Culture Coordinator

Event Coordinator, Live Events

NDIS Support Coordinator

Front Office Opportunities

Waste Services Team Leader

Indigenous Student Engagement Coordinator

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