In-Demand Contract service officer Jobs in Sydney, Nsw

Operational Support Officer
icare —Parramatta NSW
- Temporary
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance program
- Gym membership
4d
Customer Service Officer
Transport For NSW —Parramatta NSW
- $100,123 - $110,138 a year
- Full-time
- CRM software
- Customer service
- Salesforce
5d
Governance Officer
City of Parramatta Council —Parramatta NSW
- $117,540.29 - $129,411.13 a year
- Full-time
- Hybrid work
- Management
- No degree
- Recruiting
- Health insurance
- Parental leave
Administration Support Officer
NSW Department of Communities and Justice —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
5d
Administrative / Employment Support Officer (Warehouse)
Achieve Australia —Newington NSW
- Full-time
- In-person
- Annual leave
- On-the-job training
Casual Customer Experience Officer
City of Parramatta Council —Parramatta NSW
- From $34.52 an hour
- Full-time
- Customer service
- Cash handling
- Health insurance
- Employee assistance program
11d
People And Culture Officer
Employment Hero —Redfern NSW
- $80,000 - $90,000 a year
- Full-time
- Management
- Communication skills
1d
Compliance Officer - 12 Month FTC
moomoo —Sydney NSW
- Full-time
- Analysis skills
- Bachelor's degree
- Financial services
- Health insurance
- Gym membership
Quick Apply
Compliance Senior Analyst / Manager - 12 Month Fixed Term Contract
Macquarie Group Limited —Sydney NSW
- Contract
- Organisational skills
- Communication skills
Business Support Officer
Fresh Hope Communities —Pendle Hill NSW
- Overtime
- Microsoft Excel
- Customer service
- Microsoft Office
Project Officer
Director of Public Prosecutions, Office of the —Sydney NSW
- $102,936 - $113,579 a year
- Temporary
- Communication skills
- Time management
- Employee assistance program
1d
Scheduling and Operations Officer
ASI Solutions —Botany NSW
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
- Work from home
- Parental leave
Quick Apply
Executive Support Officer
Safran —Bankstown NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
8d
AE4 - AEE1 Business Administration and Financial Management Officers, Vetting Authority
ASIO —Sydney NSW
- $91,522 - $157,637 a year
- Call employer
- Research
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance program
Research Governance Officer
Western Sydney Local Health District —Sydney NSW
- $118,821 - $140,201 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
8d
People And Culture Officer
Wyanga Aboriginal Aged Care —Redfern NSW
- $80,000 - $90,000 a year
- Full-time
- Management
- Communication skills
Quick Apply
2d
Accreditation Assurance Officer
Transport For NSW —Petersham NSW
- $108,374 - $119,210 a year
- Full-time
- Microsoft Office
- Communication skills
- Time management
2d
Facility Officer
Homart Pharmaceuticals Pty Ltd —Rydalmere NSW
- Full-time
- Administrative experience
- Construction experience
- In-person
- Employee discount
- Professional development assistance
Quick Apply
9d
HR Administrator
Doltone Hospitality Group —Pyrmont NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
- Employee discount
NDIS Coordinator
City of Parramatta Council —Parramatta NSW
- From $108,795.03 a year
- Full-time
- Hybrid work
- First Aid Certification
- Recruiting
- Health insurance
- Employee assistance program
4d

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Operational Support Officer

icare -
Parramatta NSW

Apply Now

Job Details

Temporary | Contract
4 days ago

Benefits

Employee assistance program
Gym membership

Qualifications

Customer service
Administrative experience
Organisational skills
Communication skills

Full Job Description

icare

Reference number

498889

Occupation

Insurance

Work type

Contract / Temporary

Location

Parramatta, Sydney City, Newcastle

Salary Information

Closing date

18 August 2026 at 11:55pm

About the Role

As an Operational Support Officer, you will play an important role in supporting the efficient and effective delivery of services to Lifetime Schemes customers.

This is a broad and varied role that offers significant learning opportunities across a range of operational processes. Working in a fast-paced environment, you will manage high-volume workflows, adapt to changing priorities and support a range of stakeholders across the business. Success in this role requires agility, strong problem-solving skills and the ability to quickly learn and navigate complex processes while maintaining a high level of accuracy and customer service.

Working as part of a collaborative and customer-focused team, you will provide a range of administrative and operational support services that enable frontline teams to deliver positive outcomes for the people we serve. You will work proactively with customers, providers and internal stakeholders to manage requests, coordinate information, maintain accurate records and ensure key processes are completed efficiently and in line with service standards.

This role is suited to someone who enjoys working in a fast-paced environment, takes pride in delivering high-quality support and is motivated by contributing to meaningful outcomes for customers. Through your strong organisational skills, attention to detail and collaborative approach, you will help support the delivery of Lifetime Schemes' strategic objectives while contributing to a culture of continuous improvement.

Benefits

A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
17.5% annual leave loading
icare day – access to an extra day’s leave
Comprehensive learning and development support aligned to icare’s Core Capabilities.
Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
Access to our Employee Assistance Program

Duties

As an Operational Support Officer, you will:

Support frontline teams to deliver exceptional service and positive outcomes for Lifetime Schemes customers.
Manage a variety of operational, administrative and customer support activities across multiple business processes.
Respond to customer, provider and stakeholder enquiries, delivering timely and professional support.
Build positive relationships with customers, providers and internal stakeholders to support effective service delivery.
Ensure records, correspondence, service requests and business processes are managed accurately and efficiently.
Utilise a range of digital systems and tools to support workflow management and operational excellence.
Contribute to a culture of continuous improvement by identifying opportunities to enhance service delivery and team effectiveness.
Manage high-volume workflows across multiple processes while effectively prioritising competing tasks and deadlines.
Support frontline teams by handling customer, provider and stakeholder enquiries via phone and email, ensuring a professional and customer-focused experience.

Skills & Experience

We're looking for someone who brings:

Experience in administration, operational support, customer service or a similar support-based role ideally across, health, rehabilitation, return to work, insurance or similar is preferred
Strong organisational skills and the ability to manage competing priorities
Excellent attention to detail and a commitment to accuracy
Strong written and verbal communication skills
Confidence working with digital systems and learning new technologies
A collaborative approach and the ability to build positive working relationships
A customer-focused mindset and commitment to delivering quality service
Initiative, adaptability and a willingness to identify opportunities for improvement
Demonstrated ability to work in a fast-paced environment with changing priorities and high-volume workloads.

Culture

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

About the Company

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.

For more information about icare visit our website
icare operates a direct sourcing model so no agency introductions will be accepted
We are a Circle Back Initiative Employer – we commit to respond to every applicant
A talent pool may be created through this recruitment process.

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.

Apply Now

Refine Your Search

contract service officer jobs in sydney, nsw

Operational Support Officer

Customer Service Officer

Governance Officer

Administration Support Officer

Administrative / Employment Support Officer (Warehouse)

Casual Customer Experience Officer

People And Culture Officer

Compliance Officer - 12 Month FTC

Compliance Senior Analyst / Manager - 12 Month Fixed Term Contract

Business Support Officer

Project Officer

Scheduling and Operations Officer

Executive Support Officer

AE4 - AEE1 Business Administration and Financial Management Officers, Vetting Authority

Research Governance Officer

People And Culture Officer

Accreditation Assurance Officer

Facility Officer

HR Administrator

NDIS Coordinator

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