In-Demand Client engagement manager Jobs in Sydney, Nsw

Client Experience Manager
Advanced Dental Practice —Kingsgrove NSW
- $105,000 - $170,000 a year
- Full-time
- Sales
- Patient care
- In-person
Quick Apply
10d
Senior Client Success Manager, Enterprise
Indeed —Sydney NSW
- $84,000 - $126,000 a year
- Full-time
- Management
- Bachelor's degree
- Recruiting
- Annual leave
9d
Client Engagement Manager
My Guardian —Sydney Olympic Park NSW
- Full-time
- Care plans
- Leadership
- Communication skills
- Gym membership
Quick Apply
20h
Office and Operations Manager
Hajos Anstee & Associates —Sydney NSW
- $85,000 - $100,000 a year
- Full-time
- CRM software
- Management
- ERP systems
- Professional development assistance
Quick Apply
Sales and Marketing Manager
MW Marine —Spit Junction NSW
- $90,000 - $110,000 a year
- Full-time
- Management
- Sales
- Marketing
Quick Apply
B2B sales
Discover Performance Advisory —Surry Hills NSW
- $60,000 - $80,000 a year
- Part-time
- CRM software
- Sales
- Salesforce
Quick Apply
Office Manager
Rygate Surveyors —Mascot NSW
- $36 an hour
- Part-time
- Microsoft Excel
- In-person
- Communication skills
Quick Apply
1d
Account Manager (Workers Comp & CTP)
Konekt —North Sydney NSW
- Full-time
- Hybrid work
- Parental leave
Quick Apply
Sales Specialist
First One Education Pty Ltd —Sydney NSW
- $70,000 - $90,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
Quick Apply
3d
Construction Manager
PBM Construction —Sydney NSW
- From $90,000 a year
- In-person
Quick Apply
Mental Health Support Worker
Maple Community Services —Carlingford NSW
- $32.56 - $45.00 an hour
- Choose your own hours
- CPR Certification
- First Aid Certification
- In-person
- Travel reimbursement
- Employee assistance program
Quick Apply
Relationships & Partnerships Manager
My Guardian —Sydney Olympic Park NSW
- Full-time
- CRM software
- Management
- Business development
Quick Apply
13d
Assistant Accountant
Interspan Pty Ltd —Chatswood NSW
- $80,000 - $940,000 a year
- Full-time
- Hybrid work
- Management
- Work from home
- Parental leave
Quick Apply
7d
Reception & Workplace Experience Coordinator
JLL —North Ryde NSW
- Front desk
- Office experience
6d
Deployment Strategist
Databricks —Sydney NSW
- Communication skills
Brand Engagement Manager ANZA
The Clorox Company —Sydney Olympic Park NSW
- Full-time
- Management
- Marketing
- Education
10d
Reception & Workplace Experience Coordinator
DAB-Jones Lang LaSalle (NSW) Pty Ltd —North Ryde NSW
- Full-time
- Front desk
- AI
- Office experience
Quick Apply
6d
Customer Success Manager
Smartly.io —Sydney NSW
- Communication skills
Client Portfolio Manager - Water
Arcadis —Sydney NSW
Publicist / Business Manager
Altcom —Sydney NSW
- Full-time
- Writing skills
- Organisational skills
12d

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client engagement manager jobs near sydney, nsw

Client Experience Manager

Advanced Dental Practice
Kingsgrove NSW

Quick Apply

Job Details

Full-time
$105,000 - $170,000 a year
10 days ago

Qualifications

Sales
Clinical experience
Patient care
Epic
Communication skills
Hospital experience
Nursing

Full Job Description

Client Experience Manager (CEM)

High-Income Opportunity for a High-Performance Sales Professional

We are looking for a high-performing, conversion-focused Client Experience Manager who thrives on results and wants to be financially rewarded for exceptional performance.

You’ll be speaking with warm inbound patient enquiries from people actively seeking treatment, guiding them through the decision-making process and helping them move confidently toward treatment acceptance.

For the right person, this role offers:

* Real earning potential with OTE $115,000+, with uncapped bonuses

* Strong performance bonuses tied directly to results

* High enquiry volumes and consistent opportunities to convert

* Clear KPIs and measurable outcomes

* A fast-paced environment where top performers stand out quickly

* The opportunity to directly influence practice growth and patient outcomes

You will work closely with the owner in a highly accountable, KPI-driven environment where speed, follow-up, organisation, and conversion ability are highly valued.

This is a high-activity role and will suit someone comfortable handling 75-100+ calls per day across inbound enquiries, outbound follow-up, treatment conversion, recalls, and reactivation.

Success in this role comes from:

* Responding to enquiries extremely quickly

* Building trust and urgency without sounding pushy

* Following up consistently and persistently

* Handling objections confidently

* Staying highly organised under pressure

* Taking ownership of your numbers and outcomes

Dental experience is not essential. Strong sales ability, communication skills, resilience, and a results-driven mindset are far more important.

## About the Role

We are looking for someone who is:

* Highly efficient in conversion

* Highly motivated by performance bonuses and achieving exceptional results

* Able to respond to new enquiries extremely quickly

* Skilled at creating urgency without sounding pushy

* Exceptionally organised

* Warm and empathetic

* Confident communicating with people

* Resilient under pressure

* Proactive and results-driven

* Persistent and consistent with follow-up

* Able to multitask in a busy environment

* Comfortable working in a fast-paced, KPI-driven environment

## Day-to-Day Responsibilities

* Optimise patient conversion and retention

* Respond to all enquiries within a maximum of 5 minutes

* Proactively follow up pending consultations and unscheduled treatment

* Reactivate dormant patients and incomplete treatment cases

* Encourage timely decision-making and explain urgency where treatment delays may increase complexity and cost

* Explain available payment plan options

* Efficiently manage high enquiry volumes and complete 75-100+ calls per day

* Work closely with the owner to ensure booking targets and KPIs are achieved

* Handle objections related to anxiety, timing, uncertainty, and finances

* Welcome patients and create a premium patient experience

* Build strong rapport and trust with prospective patients

* Reduce no-shows through reminders, preparation, and patient engagement

* Conduct post-treatment follow-up calls to monitor recovery and patient satisfaction

* Encourage patient reviews and referrals

* Maintain recall and long-term maintenance programs

* Maintain CRM dashboards and accurate records for enquiries, consultations, bookings, treatment conversion, and follow-up activity

* Assist with marketing campaigns, promotions, and patient communication initiatives

Pay: $105,000.00 – $170,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

client engagement manager jobs in sydney, nsw

Client Experience Manager

Senior Client Success Manager, Enterprise

Client Engagement Manager

Office and Operations Manager

Sales and Marketing Manager

B2B sales

Office Manager

Account Manager (Workers Comp & CTP)

Sales Specialist

Construction Manager

Mental Health Support Worker

Relationships & Partnerships Manager

Assistant Accountant

Reception & Workplace Experience Coordinator

Deployment Strategist

Brand Engagement Manager ANZA

Reception & Workplace Experience Coordinator

Customer Success Manager

Client Portfolio Manager - Water

Publicist / Business Manager

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