In-Demand Clerk officer Jobs in Sydney, Nsw

Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $36.81 - $66.26 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
12d
Administrative Officer
NSW Police Force —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
- Databases
11d
Project Support Officer
NSW Department of Communities and Justice —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Employee assistance program
7d
Registry Officer - Land and Environment Court NSW
NSW Department of Communities and Justice —Sydney NSW
- $78,000 - $84,799 a year
- Full-time
- Customer service
- Administrative experience
- Data entry
- Employee assistance program
6d
Records Clerk
For Health Group —Leichhardt NSW
- Part-time
- Administrative experience
- Computer skills
- Typing
- Health insurance
- Employee assistance program
Admin Officer CHCK
Calvary Health Care Kogarah —South Sydney NSW
- Full-time
- Administrative experience
- Patient care
- Communication skills
- Parental leave
- Gym membership
7d
Business Support Officer
NSW Department of Communities and Justice —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
- Customer service
- Communication skills
- Work from home
- Employee assistance program
12d
Complaint Resolution Officer
Department of Customer Service —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Customer service
- Case management
- In-person
4d
Project Officer
NSW Department of Communities and Justice —Parramatta NSW
- $116,981 - $129,492 a year
- Full-time
- Hybrid work
- Research
- Microsoft Office
- No degree
- Employee assistance program
4d
Administration/Accounts Officer
Maroota Sandstone Quarry —Leichhardt NSW
- $28 - $35 an hour
- Microsoft Excel
- Administrative experience
- Front desk
Quick Apply
Resolution and Investigation Officer - Clerk Grade 5/6 - OLSC
NSW Department of Communities and Justice —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Communication skills
- Employee assistance program
8d
Team Leader Intelligence
NSW Police Force —Surry Hills NSW
- $116,981 - $129,492 a year
- Full-time
- Leadership
1d
Assistant Project Officer
Museums of History NSW —Sydney NSW
- $102,936 - $113,579 a year
- Call employer
- Administrative experience
4d
Investigations Review Officer
Law Enforcement Conduct Commission —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
11d
GIPA Case Officer
NSW Police Force —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
- Communication skills
7d
Administrative Accounts Assistant
Department of Customer Service —Sydney NSW
- From $87,199 a year
- Full-time
- Customer service
- Databases
- Administrative experience
12d
Executive Support Officer
Infrastructure NSW —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Microsoft Office
- Leadership
- Communication skills
- Gym membership
6d
Senior Client Service Officer - Estate Planning
NSW Trustee and Guardian —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Parental leave
- Employee assistance program
6d
Investigation and Conciliation Officer - Clerk 7/8 - Anti-Discrimination NSW
NSW Department of Communities and Justice —Parramatta NSW
- $116,981 - $129,492 a year
- Full-time
- Employee assistance program
4d
Administration Support Officer
Premier's Department —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Time management
- Employee assistance program
7h

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clerk officer jobs near sydney, nsw

Part Time Customer Service Officer - Operations

Good Cycles -
Alexandria NSW

Quick Apply

Job Details

Part-time | Casual
$36.81 - $66.26 an hour
12 days ago

Qualifications

Bilingual
CRM software
Multilingual
Customer service
Data analysis skills
SQL
Organisational skills
Communication skills

Full Job Description

Lime is looking for a Part Time Customer Service Officer to join our Sydney Operations team.

In this role, you'll be responsible for delivering an exceptional customer experience for Lime riders, community members, and city stakeholders. You'll ensure every interaction is handled with empathy, professionalism, and a solutions-focused approach, while helping identify trends and opportunities to continuously improve our customer experience.

What You'll Do

Manage customer service tickets daily, ensuring riders, community members, and stakeholders receive a positive and consistent experience.
Respond to customer enquiries across multiple channels, providing clear, timely, and empathetic support.
Manage escalated customer calls, emails, and cases, including enquiries from community stakeholders and local government representatives.
Champion customer experience by identifying recurring issues and escalating insights to relevant internal teams.
Analyse qualitative and quantitative customer data to identify trends, pain points, and opportunities to improve the end-user experience.
Work closely with Customer Service and Local Operations teams to ensure customer outcomes align with operational KPIs.
Support continuous improvement initiatives through quality assurance activities, including calibrations, audits, and feedback.
Assist in developing and maintaining customer experience documentation, including customer guidelines, workflows, and training materials to support service consistency and regulatory compliance.
Represent Lime professionally in all customer, community, and stakeholder interactions.

About You

You'll be someone who enjoys helping people and thrives in a fast-paced, customer-focused environment.

You'll also have:

A genuine passion for delivering outstanding customer service.
Excellent written and verbal communication skills.
The ability to manage a variety of customer interactions with empathy, professionalism, and sound judgement.
Experience using customer service platforms, CRM systems, ticketing software, or workflow management tools (highly regarded).
Strong organisational skills with the ability to prioritise competing tasks.
Confidence working both independently and as part of a collaborative team.
Experience with process automation, SQL, or data analysis is advantageous but not essential.
Experience working in diverse or multicultural environments and bilingual language skills are highly regarded.

What We Offer

A supportive and collaborative team environment.
Opportunities to contribute to improving sustainable transport across Sydney.
Ongoing learning and development opportunities.
The chance to make a real impact on the customer experience for one of the world's leading shared mobility providers.

Salary

This role is covered by the Clerks – Private Sector Award 2020 (MA000002) at Year 2, Level 1.

The hourly rate ranges from $35.15 to $63.27, depending on the day and time worked, with applicable penalty rates for evenings, weekends, and public holidays. Most shifts will be at the $35.15 rate.

Pay: $36.81 – $66.26 per hour

Work Location: In person

Quick Apply

Refine Your Search

clerk officer jobs in sydney, nsw

Part Time Customer Service Officer - Operations

Administrative Officer

Project Support Officer

Registry Officer - Land and Environment Court NSW

Records Clerk

Admin Officer CHCK

Business Support Officer

Complaint Resolution Officer

Project Officer

Administration/Accounts Officer

Resolution and Investigation Officer - Clerk Grade 5/6 - OLSC

Team Leader Intelligence

Assistant Project Officer

Investigations Review Officer

GIPA Case Officer

Administrative Accounts Assistant

Executive Support Officer

Senior Client Service Officer - Estate Planning

Investigation and Conciliation Officer - Clerk 7/8 - Anti-Discrimination NSW

Administration Support Officer

I want to receive the latest job alert for clerk officer in sydney, nsw

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