In-Demand Business support officer Jobs in Sydney, Nsw

Technical Support & Onsite Services Officer
ICS —Caringbah NSW
- $80,000 - $85,000 a year
- Full-time
- Software troubleshooting
- Bachelor's degree
- In-person
Quick Apply
13d
Customer Contact Centre Officer
Pickles Auctions —Sydney NSW
- Full-time
- Remote
- Customer service
- Organisational skills
- Communication skills
- Work from home
- Parental leave
6d
Project Support Officer
Transport For NSW —Parramatta NSW
- $108,374 - $119,210 a year
- Full-time
- No degree
13d
Project Officer
NSW Rural Fire Service —Sydney Olympic Park NSW
- $118,562 - $131,233 a year
- Temporary
- Recruiting
- Communication skills
- Annual leave
12h
Learner Support Officer
Australian Learning and Care (ALC) Pty Ltd —Padstow NSW
- $30 - $40 an hour
- 8 hour shift
- In-person
- Business
Quick Apply
13d
Administrative Officer
NSW Police Force —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
- Databases
13d
Business Support Officer - Environment and Regulation
Sutherland Shire Council —Sutherland Shire NSW
- $81,866 - $86,777 a year
- Temporary
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
1d
Program Support Officer
Transport For NSW —Mascot NSW
- $121,175 - $135,716 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
13d
Contract Administrator
DM Group Services Pty Ltd —Roselands NSW
- $80,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Bachelor's degree
- Work from home
Quick Apply
4d
Executive Support Officer
Transport For NSW —Mascot NSW
- $111,625 - $122,786 a year
- Full-time
- Communication skills
1d
Project Officer
NSW Department of Communities and Justice —Parramatta NSW
- $116,981 - $129,492 a year
- Full-time
- Hybrid work
- Research
- Microsoft Office
- No degree
- Employee assistance program
6d
Systems Support Officer
Rivkin Securities Pty Ltd —Rushcutters Bay NSW
- $75,000 - $85,000 a year
- Full-time
- Microsoft Access
- Software troubleshooting
- Analysis skills
Quick Apply
6d
Executive Support Officer
NSW Department of Communities and Justice —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
- Hybrid work
- Administrative experience
- Employee assistance program
7d
Payroll Officer
King Living —Turrella NSW
- Contract
- Microsoft Excel
Quick Apply
Program Administrator
Harding Miller Education —Balmain NSW
- $80,000 - $82,000 a year
- Urgently hiring
- Hybrid work
- CRM software
- Microsoft Office
- No degree
Quick Apply
3d
Growth and Impact Officer
Full Stop Australia —Inner West NSW
- $58,000 - $65,000 a year
- Part-time
- Hybrid work
- Sales
- No degree
- Communication skills
- Parental leave
1d
Executive Support Officer
Safran —Bankstown NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Review Officer
Department of Education —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Administrative experience
- Analysis skills
- No degree
- Opportunities for advancement
8d
Students Support Officer
Southern Cross School of Business —Bankstown NSW
- Microsoft Office
- Administrative experience
- Front desk
- Opportunities for advancement
Executive Support Officer
Department of Education —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Opportunities for advancement
7d

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business support officer jobs near sydney, nsw

Technical Support & Onsite Services Officer

ICS -
Caringbah NSW

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year
13 days ago

Qualifications

TCP
Software troubleshooting
LAN
Technical support
Bachelor's degree
IT support
Communication skills
Help desk
Information Technology

Full Job Description

About the Business

Inventory Control Systems Pty Ltd, based in Caringbah NSW, provides inventory and asset management technology solutions to businesses across Australia and the wider Australasian region. The company supplies, installs and supports CribMaster inventory management systems, including software platforms, RFID technology, electronic lockers, vending and automated dispensing equipment.

Its services include system installation and configuration, hardware and software integration, onsite implementation, troubleshooting, maintenance, user support and technical servicing. The business supports customers throughout the lifecycle of installed systems, from initial deployment through to ongoing fault diagnosis, system testing and onsite technical support.

About the Role:

ICS is seeking a full-time Technical Support & Onsite Services Officer to provide technical support for its software, hardware and inventory management solutions. The role involves diagnosing and resolving technical issues, undertaking onsite installations and maintenance, configuring systems and associated equipment, and assisting customers with the effective operation of CribMaster solutions.

The position combines remote technical support with onsite service delivery and requires regular interaction with customers, distributors, internal teams and external service providers. The successful candidate will be responsible for ensuring technical issues are investigated and resolved efficiently while maintaining reliable operation of customer systems and equipment.

Salary: AUD $80,000 - $85,000 plus superannuation

Employment Type: Full-time, 38 hrs per week

Tasks and Responsibilities:

Technical Support

· Provide technical support to customers and distributors.

· Diagnose and resolve hardware, software and connectivity issues.

· Respond to support requests through the organisation's ticketing system.

· Troubleshoot CribMaster and associated applications.

· Escalate complex technical issues where required.

· Maintain accurate records of incidents, troubleshooting and resolutions.

2. Onsite Services

· Attend customer sites to install, configure, maintain and troubleshoot equipment.

· Configure computers, scanners, RFID equipment, dispensing machines and other related hardware.

· Perform hardware replacements, upgrades and preventative maintenance.

· Conduct onsite system testing and validation.

· Provide customer training and technical guidance.

3. System Administration & Configuration

· Configure user accounts, system settings and application functionality.

· Assist with customer data changes and system configuration requests.

· Perform system testing following configuration changes.

· Assist with software updates and deployment activities.

4. Customer Service

· Provide professional and timely communication to customers.

· Keep customers informed about progress and expected resolution times.

· Provide technical guidance in a clear and understandable manner.

· Maintain professional relationships with key customer contacts.

5. Documentation

· Maintain technical documentation, procedures and knowledge-based articles.

· Document recurring issues and recommended solutions.

· Assist with developing user manuals and training materials.

Qualifications and Work Experience Required:

· Bachelor’s degree in Business Information Systems, Information Technology, Computer Science, Information Systems, or another closely related discipline.

· Minimum 3 years of relevant experience working with CribMaster software and hardware solutions, including system configuration, troubleshooting and customer support.

· Demonstrated experience in an IT technical support, service desk or field support environment, providing support for both software and hardware issues.

· Practical experience diagnosing and resolving issues involving Windows operating environments, application software, peripheral devices and network connectivity.

· Sound understanding of networking fundamentals, including TCP/IP, LAN connectivity and basic network troubleshooting.

· Experience undertaking onsite technical support, equipment installation, system testing and preventative maintenance is highly regarded.

· Strong written and verbal communication skills, with the ability to explain technical matters clearly to customers and non-technical users.

· Ability to work independently at customer sites, manage competing support priorities and travel to customer locations as required.

Application Process

Applicants who meet the above criteria are encouraged to apply and provide a detailed outline of their suitability for the position.

Applications will be accepted for four (4) weeks from the date of advertisement.

Only shortlisted candidates will be contacted.

Pay: $80,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

business support officer jobs in sydney, nsw

Technical Support & Onsite Services Officer

Customer Contact Centre Officer

Project Support Officer

Project Officer

Learner Support Officer

Administrative Officer

Business Support Officer - Environment and Regulation

Program Support Officer

Contract Administrator

Executive Support Officer

Project Officer

Systems Support Officer

Executive Support Officer

Payroll Officer

Program Administrator

Growth and Impact Officer

Executive Support Officer

Review Officer

Students Support Officer

Executive Support Officer

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