In-Demand Business analyst crm Jobs in Sydney, Nsw

Business Analyst (CRM)
hipages Group —Sydney NSW
- Hybrid work
- CRM software
- Salesforce
- SQL
Quick Apply
13d
Revenue Operations Analyst
Phocas Software —Sydney NSW
- Full-time
Quick Apply
2h
Customer Insights & Data Analyst
Jivaro —Rosebery NSW
- $140,000 - $150,000 a year
- Full-time
- Remote
- CRM software
- Management
- SQL
- Parental leave
4d
ICT Business Analyst (Full-Time)
Zensteel Pty Ltd —Silverwater NSW
- $85,000 - $90,000 a year
- Full-time
- CRM software
- Analysis skills
- Organisational skills
Quick Apply
Business Analyst
Plenti Group —Sydney NSW
- Full-time
- CRM software
- Google Suite
- Salesforce
Business Systems Analyst
Avant —Sydney NSW
- Full-time
- CRM software
- Analysis skills
- Communication skills
4d
Microsoft Dynamics 365 CRM Developer
FinXL —Sydney NSW
- Contract
- Scripting
Senior Business Analyst
Australia Red Cross —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
5d
ICT Business Analyst
Pro Dynamics Pty Ltd —Sydney NSW
- $95,000 - $105,000 a year
- Full-time
- In-person
- Communication skills
Quick Apply
Senior Business Analyst
FinXL —Sydney NSW
- Contract
- Hybrid work
- CRM software
- Agile
- AI
12d
Senior Digital Business Analyst
HammondCare —St Leonards NSW
- Full-time
- Hybrid work
- Writing skills
- DevOps
- Research
- Parental leave
- Referral program
Experienced Systems Analyst
Macquarie Group —Sydney NSW
- From $10,400 a month
- Full-time
- CRM software
- ERP systems
- Systems design
- Relocation assistance
- Health insurance
Quick Apply
Sales Force Excellence Analyst (12-Month Contract)
BI Australia —Sydney NSW
- Full-time
- Sales
- Salesforce
- Bachelor's degree
13d
Account Operations Analyst
Opus Agency —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Sales
- Parental leave
Data Optimisation Analyst (Contact and Account)
CSR —North Ryde NSW
- Full-time
- CRM software
- Sales
- Marketing
- Parental leave
- Employee assistance program
Quick Apply
Project Manager - Student Management System Implementation
EDU Corporate Services Pty Limited —Sydney NSW
- Contract
- Management
- No degree
- Communication skills
Quick Apply
Customer Success Analyst
Stake —Sydney NSW
- Full-time
- Customer service
- Annual leave
- Parental leave
Quick Apply
Senior Functional Consultant - CRM
Ingenia Communities —Sydney NSW
- Full-time
- Recruiting
Senior Workforce Planner
Avant —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Management
11d
Marketing Analyst
LEAP Legal Software —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Gym membership
- Free food
Quick Apply

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Business Analyst (CRM)

hipages Group -
Sydney NSW

Quick Apply

Job Details

13 days ago

Benefits

Paid volunteer leave

Qualifications

CRM software
Looker
Salesforce
Business analysis
Tableau
SQL
AI
Google Analytics
Drafting

Full Job Description

We're hipages, Australia's #1 digital platform connecting homeowners with trusted tradies. As an ASX-listed tech company, we're on a mission to transform the trade industry and improve lives.

With teams across Australia, New Zealand, the Philippines and Vietnam, we work as one team with a shared purpose.

We're proud to be a certified Great Place to Work and WORK180's #1 Employer for Women. At hipages, you'll find real impact, career growth and a workplace where everyone belongs.

About the role:

As the Business Analyst, you will work closely with the team's Senior Product Manager and engineers, ensuring the product is "built right" with any technical risks or tactical options being shared with the PM for appropriate decision-making.

Why join our Product team?

Hybrid working model
In-house Talent Development team to prioritise personal and career growth
Competitive salary, benefits and perks
Cross-functional collaboration
Hands-on learning opportunities and workshops for continuous upskilling

How you will add value:

Understand the problems or opportunities that we need to solve with our products
Communicate progress and impacts to various stakeholders
Design process flow diagrams or service blueprints
Write user stories and associated acceptance criteria
Ensure that requirements are understood by the team through story kick-offs and constant communication
Communicate any requirement dependencies, issues or risks identified through the analysis process
Participate in estimation sessions by describing the requirements and clarifying any questions raised
Assist in preparing training materials, user guides and continuously contribute to enhancing documentation
Use AI tools to accelerate analysis, drafting user stories, generating process flow diagrams, summarising stakeholder interviews, and producing first-pass documentation that you then refine
Identify opportunities to embed AI into hipages workflows (e.g. agent-assisted Service tasks, AI-augmented Salesforce processes) and translate them into well-scoped requirements

About you:

3+ years of Business Analyst experience, Technology, Design roles or similar digital experience
Experience with Salesforce or alternate CRM systems
Experience with analytics tools like Google Analytics, Looker or Tableau is desirable
A data-driven approach to product management and being comfortable working with a data analyst to extract insights to support production issues
Ability to translate end-user requirements into technical requirements for Engineers
Ability to effectively communicate with non-technical stakeholders who are from a non-technical background
Comfortable using AI assistants (Claude, ChatGPT, Copilot) for SQL drafting, schema exploration, and translating engineering output for non-technical audiences
Able to evaluate AI-generated output critically, spotting hallucinations, validating against source data, and knowing when human verification is required
Experience in working with cross-functional teams

Life at hipages:

We're more than just a workplace. We're a place where you can be yourself, do great work and grow your career. Recognised as a Great Place to Work, our inclusive, supportive culture helps people thrive.

You'll use the best tools and tech, with real impact on our products and customers. We invest in your development and lead with coaching, not micromanagement – it's why 85% of our team say their leader is great.

And there's more:

Diverse, collaborative teams that love solving problems
Agile squads, hackathons, off-sites and roadshows
Extra leave for birthdays, volunteering, and more
Healthy snacks, continental breakfast and fresh fruit
Sydney CBD office near Town Hall and Gadigal Stations
Tailored growth support, mentoring and stretch projects
A vibrant social scene - we work hard and have fun doing it

We prioritise Diversity:

At hipages, innovation and collaboration thrive in diverse and inclusive teams. We don't expect you to know everything - we care more about who you are as a person, a team member, and a leader.

We're proud to be endorsed by WORK180 for supporting women's careers and we value diversity across culture, age, gender identity and sexual orientation.

Research shows that men often apply when they meet just 60% of the criteria, while women and minority groups wait until they tick every box. If you think you'd be a great fit - even if you don't meet every requirement- we'd love to hear from you.

We're also a Circle Back Initiative Employer, which means we commit to responding to every applicant.

#LI-JL1 #LI-Hybrid

Quick Apply

Refine Your Search

business analyst crm jobs in sydney, nsw

Business Analyst (CRM)

Revenue Operations Analyst

Customer Insights & Data Analyst

ICT Business Analyst (Full-Time)

Business Analyst

Business Systems Analyst

Microsoft Dynamics 365 CRM Developer

Senior Business Analyst

ICT Business Analyst

Senior Business Analyst

Senior Digital Business Analyst

Experienced Systems Analyst

Sales Force Excellence Analyst (12-Month Contract)

Account Operations Analyst

Data Optimisation Analyst (Contact and Account)

Project Manager - Student Management System Implementation

Customer Success Analyst

Senior Functional Consultant - CRM

Senior Workforce Planner

Marketing Analyst

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