In-Demand Analyst (crm) Jobs in Sydney, Nsw

ICT Business Analyst (Full-Time)
Zensteel Pty Ltd —Silverwater NSW
- $85,000 - $90,000 a year
- Full-time
- CRM software
- Analysis skills
- Organisational skills
Quick Apply
13d
Business Analyst (CRM)
hipages Group —Sydney NSW
- Hybrid work
- CRM software
- Salesforce
- SQL
Quick Apply
9d
Credit Analyst
MONEYME —Sydney NSW
- From $8,000 a month
- Full-time
- In-person
- Health insurance
- Dental insurance
Quick Apply
Junior Operations Analyst
Trading212 —Sydney NSW
- Full-time
- Microsoft Excel
- SQL
- Education
Operational Reporting Analyst
Key Assets —Sydney NSW
- $109,940 - $115,727 a year
- Temporary
- Microsoft Excel
- Management
- Salesforce
- Annual leave
2d
Experienced Systems Analyst
Macquarie Group —Sydney NSW
- From $10,400 a month
- Full-time
- CRM software
- ERP systems
- Systems design
- Relocation assistance
- Health insurance
Quick Apply
ICT Business Analyst
Pro Dynamics Pty Ltd —Sydney NSW
- $95,000 - $105,000 a year
- Full-time
- In-person
- Communication skills
Quick Apply
Sales Data Analyst
Covetrus —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- AI
- Parental leave
- Employee assistance program
10d
Sales Force Excellence Analyst (12-Month Contract)
BI Australia —Sydney NSW
- Full-time
- Sales
- Salesforce
- Bachelor's degree
9d
Compliance Analyst
Nayax —Woolloomooloo NSW
- Full-time
- Hybrid work
- Salesforce
- Finance
- Analysis skills
Quick Apply
6d
Revenue Operations Analyst
Phocas Software —Sydney NSW
- $110,000 - $140,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
Quick Apply
Business Analyst
Plenti Group —Sydney NSW
- Full-time
- CRM software
- Google Suite
- Salesforce
Data Analyst
Stryker —Sydney NSW
- Full-time
- CRM software
- Data analysis skills
- SQL
- Health insurance
Account Operations Analyst
Opus Agency —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Sales
- Parental leave
Salesforce Data Analyst
GMP —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Salesforce
Quick Apply
10d
Data Optimisation Analyst (Contact and Account)
CSR —North Ryde NSW
- Full-time
- CRM software
- Sales
- Marketing
- Parental leave
- Employee assistance program
Quick Apply
14d
Credit Analyst
Septennial Group —Sydney NSW
- Full-time
- Hybrid work
- Management
- Customer service
- Finance
Quick Apply
Customer Success Analyst - Wed-Sun
Stake —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Customer service
- Analysis skills
- Parental leave
- Employee assistance program
Quick Apply
Senior Business Analyst
Australia Red Cross —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
1d
Senior Data Analyst
Stryker —Sydney NSW
- Full-time
- CRM software
- Computer Science
- ERP systems
- Health insurance

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analyst (crm) jobs near sydney, nsw

ICT Business Analyst (Full-Time)

Zensteel Pty Ltd
Silverwater NSW

Quick Apply

Job Details

Full-time
$85,000 - $90,000 a year
13 days ago

Qualifications

CRM software
Business analysis
Analysis skills
Organisational skills
Systems analysis
Communication skills
Business process improvement
Information Technology

Full Job Description

Job Title: ICT Business Analyst (Full-Time)

Company: Zensteel
Location: Sydney, Australia
Employment Type: Full-Time
Classification: Information & Communication Technology > Business/Systems Analysts

About the Role

Zensteel, a growing steel processing and roofing manufacturing company based in Silverwater, NSW, is seeking a skilled and motivated ICT Business Analyst to join our expanding team.

This full-time position supports the company’s ongoing investment in technology, process improvement, and operational efficiency. Working closely with management and operational teams, the successful candidate will analyse business processes, gather and document system requirements, and support the implementation and optimisation of ICT solutions across production, inventory, delivery, and business management functions.

This role is central to improving system performance, strengthening business workflows, and ensuring technology solutions effectively support organisational objectives.

Key Responsibilities Include:

Engaging with business stakeholders to identify operational challenges and gather business, functional, and system requirements.
Reviewing existing workflows and business processes to identify inefficiencies and recommend ICT-based improvements.
Preparing business analysis documentation including functional specifications, process maps, workflow diagrams, and system requirements.
Translating operational and business needs into technical requirements to support system design and development activities.
Supporting the implementation, integration, and enhancement of business systems, CRM platforms, and internal digital applications.
Analysing operational and business data to identify trends, support reporting, and contribute to informed decision-making.
Evaluating risks associated with system upgrades and ICT initiatives and recommending practical mitigation strategies.
Liaising between management, operational teams, and technical providers to support successful ICT project delivery.
Coordinating testing activities, supporting user acceptance testing (UAT), and monitoring system functionality following implementation.
Developing user procedures and delivering training and system support to assist staff with the effective use of business systems and digital platforms.
Contributing to continuous improvement initiatives designed to enhance operational visibility, data accuracy, and business performance.

Skills and Experience:

Bachelor qualification in Information Technology, Business Information Systems, ICT, or a related discipline.
Previous experience in ICT business analysis, systems implementation, process improvement, or related business systems roles.
Demonstrated experience gathering requirements and preparing technical and functional documentation.
Experience working with CRM, inventory, operational, or workflow-based systems.
Strong analytical and problem-solving skills with the ability to interpret data and recommend practical business solutions.
Effective communication and stakeholder management skills with the ability to work across technical and non-technical teams.
Experience supporting system implementation, testing, training, and business process improvement initiatives.
Strong organisational skills and a proactive, solutions-focused approach.

Benefits:

Competitive salary package (to be discussed with shortlisted candidates).
Opportunity to contribute to digital transformation and business improvement initiatives.
Collaborative and supportive work environment.
Long-term career development opportunities within a growing Australian business.
Exposure to cross-functional ICT and operational projects.

Job Type: Full-time

Pay: $85,000.00 – $90,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

analyst (crm) jobs in sydney, nsw

ICT Business Analyst (Full-Time)

Business Analyst (CRM)

Credit Analyst

Junior Operations Analyst

Operational Reporting Analyst

Experienced Systems Analyst

ICT Business Analyst

Sales Data Analyst

Sales Force Excellence Analyst (12-Month Contract)

Compliance Analyst

Revenue Operations Analyst

Business Analyst

Data Analyst

Account Operations Analyst

Salesforce Data Analyst

Data Optimisation Analyst (Contact and Account)

Credit Analyst

Customer Success Analyst - Wed-Sun

Senior Business Analyst

Senior Data Analyst

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