Operational Reporting Analyst
- Full-time, contract position until 6 April 2027
- You can be based at any of our offices, nationally!
- Work in an industry leading, person-centred social care organisation
- Birthday Leave | Not-for-profit salary packaging up to $15.9k/year
We Are Key Assets Australia
Key Assets is a leading not-for-profit, children, family and community services agency, founded in Australia in 2007. We provide foster care and family services. Operating across all states, the ACT and Norfolk Island, our purpose is to achieve positive and lasting outcomes for children, families, and communities. To achieve that, we need people like you!
We pride ourselves on being inclusive and embrace and celebrate the diversity of all people within our communities. Our diversity helps us provide the best support possible to carers, families, children and young people and all of our external stakeholders.
A little about the role
The Operational Reporting Analyst is a project-based role is supporting the implementation of a Salesforce Not-for-profit CRM solution instance is referred to as ‘KeyLink’.
In this role, you will work with stakeholders and the implementation vendor to identify, analyse and document current-state reporting requirements across Salesforce, offline reports and other integrated systems, and translate these into fit-for-purpose reporting in the new platform.
Some of the key responsibilities include:
- Identify and document key metrics, data sources, and reporting logic to support future-state report design.
- Work with trainer to develop quick reference guides and deliver training to end users on how to use and interpret Salesforce reports and role-based dashboards.
- Build, test and iterate Salesforce reports and role-based dashboards aligned to the new data model and access controls.
- Support reporting-related UAT by preparing test scripts, validating results, and coordinating stakeholder sign-off for reports and dashboards.
The base salary for this position is $109,940 - $115,727 /annum + super + salary packaging options up to $15,900 per annum. This is a full-time contract position until 6 April 2027.
This role can be based at any of our KAA offices, nationally!
About you
To be successful in this role, you will come with:
- A relevant degree, equivalent qualification, or substantial experience in analytics, statistics, business or social sciences.
- Prior experience in a data/reporting -focused role in a complex organisation.
- Proven ability as an advanced user of IT, electronic communications and reporting systems such as Microsoft Office suite (including Excel and Power Query).
- Strong experience in designing and delivering management and operational reports.
- Experience supporting a Salesforce implementation is advantageous.
- Ability to engage non-technical users to gather reporting needs and translate them into effective outputs.
- Strong communication and presentation skills, with the ability to communicate effectively with people at all levels.
My Key Assets
The health and wellbeing of our people is at the core of our employee and client experience. All employee offerings are intentionally curated with care, allowing you to bring your best self to work, every day. Knowledge sharing, ongoing learning and development, engagement and recognition are key pillars in our culture and values.
- Work-Life Balance: We are well equipped to support a hybrid approach to the future of work and have developed a flexible work framework to support these arrangements. We understand that work-life balance is important and accommodate flexibility for team members wherever possible. Flexible, family-friendly working arrangements and remote work – just ask us!
- Health and Wellbeing: We promote health and wellbeing for our people, just like we would for the children, families and communities we serve. We provide discounted health insurance memberships, confidential counselling services and offer 5 weeks’ of annual leave after 2 years’ continuous service with us!
- Professional Development: We provide both digital eLearning and ongoing face to face training as well as an online library. Your continual professional development is always top of our priority list - you’ll have access to apply to our Annual Learning fund for subsidised professional development opportunities!
- Salary Packaging: part of your wage is paid tax free each pay, saving thousands in tax each year!
The fine print
- Applications close: 22 June 2026
- For further information, please contact Loren Wakeley, Director of Strategy and Planning at [email protected].
- Successful candidates will be required to undergo a National Police Check, LCS Check (QLD only), and hold (or be willing to obtain) a valid Working with Children Check.
If you are seeking a role in an excellent, innovative, and supportive team, in a growing organisation, we would love to hear from you. Click Apply today!
Key Assets Australia is committed to Equal Opportunity, ethical practice and the principles of cultural diversity and social inclusion.
Key Assets is a Child Safe organisation, committed to the safety and wellbeing of all children and young people.
While we're reviewing your application, get to know us by visiting our website and on social media at #WeAreKeyAssets.
