In-Demand Engineer Jobs in Sutherland, Nsw

L1 Service Desk/ICT Systems Test Engineer
Infotrust —Sydney NSW
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Software troubleshooting
- SharePoint
- Parental leave
- Free food
Quick Apply
Graduate Engineer
Firecorp Australia Pty Ltd —Sydney NSW
- $60,000 - $70,000 a year
- Full-time
- Organisational skills
- Construction
- In-person
Quick Apply
1d
APPRENTICE AIRCRAFT MAINTENANCE ENGINEER ? AME MECHANICAL (B1) - Sydney
ExecuJet-MRO —Sydney NSW
- Overtime
- Maintenance
- Senior Secondary Certificate of Education
- No degree
- On-the-job training
Project Engineer
CF Group —Sydney Eastern Suburbs NSW
- $80,000 - $110,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- Construction
Quick Apply
2027 | APEJ | Sydney | Engineering | Summer Analyst
Goldman Sachs —Sydney NSW
- Seasonal
- Bachelor's degree
- Internship
Staff AI Engineer - Relevance AI
Relevance AI —Sydney NSW
- From $13,467 a month
- Full-time
- APIs
- In-person
- AI
- Health insurance
- Dental insurance
Quick Apply
Environmental Engineer
Sante Renewables Pty Ltd —Ermington NSW
- $70,000 - $80,000 a year
- Full-time
- In-person
- Travel reimbursement
- Parental leave
Quick Apply
Platform Engineer - DataX (12 Month Max-Term Contract)
Westpac Group —Sydney NSW
- Full-time
- Hybrid work
- Azure
- SQL
- AI
8d
Incident Management Engineer, AWS Incident Detection and Response
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Weekend availability
- AWS
- Analysis skills
- Leadership
7d
Systems Engineer
Acusensus Australia —Ingleburn NSW
- $135,000 - $147,500 a year
- Full-time
- Hybrid work
- Laboratory
- Laboratory experience
- AI
Quick Apply
Forward Deployed Engineer - Move to the US!
Haast —Sydney NSW
- $180,000 - $220,000 a year
- Full-time
- Remote
- Master's degree
- APIs
- Relocation assistance
- Health insurance
Engineer
WSP —Sydney NSW
- Engineering
- Employee stock purchase plan
- Parental leave
12d
Telecommunications Field Engineer
Koinonia Enterprises PTY LTD —Revesby NSW
- $76,515 a year
- Full-time
- First Aid Certification
- In-person
Quick Apply
Site Engineer
Abergeldie Complex Infrastructure —Auburn NSW
- $97,000 - $110,000 a year
- Full-time
- Organisational skills
- Construction
- In-person
Electrical Engineer
NJ Electrical Services —Peakhurst NSW
- $80,000 - $90,000 a year
- Full-time
- AutoCAD
- Electrical experience
- Bachelor's degree
Quick Apply
Graduate Civil Engineer - Urban Development & Regeneration (Sydney) | 2027 Start
Arcadis —Sydney NSW
- Civil Engineering
- Communication skills
MEP Engineer (Mechanical, Electrical, Plumbing)
DXC Technology Australia —Sydney NSW
- $9,543.99 - $11,042.75 a month
- Full-time
- AutoCAD
- Bachelor's degree
- HVAC
- Health insurance
- Dental insurance
Quick Apply
HVAC Engineer - Mechanical/Electrical background
dewpoint engineering pty ltd —Sydney NSW
- $60,000 - $70,000 a year
- Part-time
- Engineering
- HVAC
- In-person
Quick Apply
Civil Engineer
Knight Civil —Moorebank NSW
- $80,000 - $90,000 a year
- Full-time
- Education
- Bachelor's degree
- Construction
Quick Apply
Graduate Geotechnical Engineer/Engineering Geologist
CMW Geosciences —Sydney NSW
- Overtime
- Construction site
- Civil Engineering
- Communication skills
- Parental leave
- Fuel discount
Quick Apply

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L1 Service Desk/ICT Systems Test Engineer

Infotrust
Sydney NSW

Quick Apply

Job Details

Permanent | Full-time
$80,000 - $85,000 a year

Benefits

Parental leave
Free food

Qualifications

ITIL Foundation
TCP
Microsoft Outlook
Software troubleshooting
IT service management
Technical support
DHCP
ITIL
CompTIA Network+
DNS
SharePoint
ServiceNow
Software testing
CompTIA A+

Full Job Description

Infotrust are currently hiring for the following role:

L1 Service Desk/ICT Systems Test Engineer

The L1 Service Desk/ICT Systems Test Engineer is accountable for resolving client incidents and requests at first contact wherever possible and for leaving every interaction in a better state than it was found. This includes restoring service, providing clear communication, capturing accurate records, and using or improving knowledge so issues are easier to resolve next time.

The role plays a critical part in service reliability by making correct triage decisions, escalating with full context when required, and preventing avoidable rework through disciplined execution. How work is handled directly shapes client confidence, team efficiency, and downstream workload.

Key Accountabilities

Restore client service by resolving incidents and service requests within documented scope, applying sound technical judgement and effective troubleshooting to achieve timely outcomes.
Own tickets end to end within capability, ensuring issues are either resolved or escalated with complete technical and business context.
Ensure every client interaction results in a clear understanding of what occurred, what action was taken, and what the next steps are.
Contribute to consistent service performance by prioritising work appropriately, coordinating with peers, and supporting overall queue health.
Deliver clear, professional communication to clients across all channels, translating technical issues into understandable language and setting realistic expectations.
Achieve personal performance outcomes defined in Goals & Objectives plan, demonstrating consistent delivery against standards.
Support ICT systems and software quality outcomes by participating in structured testing activities aligned to service transitions, system changes, and platform improvements.
Contribute to test planning by reviewing requirements, acceptance criteria, and change documentation to identify test scenarios, dependencies, and risks relevant to service operations.
Execute functional, regression, and system testing for applications, tools, and platforms within scope, following defined test cases and documenting outcomes accurately.
Perform quality assurance checks to validate that changes meet agreed requirements, do not introduce regressions, and are fit for operational use prior to release.
Record, track, and manage defects and issues identified during testing, including clear reproduction steps, impact assessment, evidence, and prioritisation in line with agreed defect management processes.
Collaborate with engineering, service transition, and delivery teams to validate fixes, re‑test resolved defects, and confirm readiness for deployment into production.
Contribute to continuous improvement by identifying recurring defects, quality risks, or testing gaps, and recommending preventative controls or enhancements to test coverage.

Skills & Qualifications:

Proven experience (1-2 years minimum) in providing frontline technical support in IT environments, with demonstrated ability to troubleshoot common technical issues independently and communicate solutions clearly to non-technical users.
Strong working knowledge of Windows 10/11 desktop environments, M365 core applications (Outlook, Teams, OneDrive, SharePoint), and basic networking concepts (TCP/IP, DNS, DHCP, connectivity troubleshooting).
SFIA competency, such as TEST (Testing).
Familiarity with ITSM frameworks (preferably ITIL) and practical experience using ticketing systems (ServiceNow or equivalent) to manage incident lifecycles, document resolutions, and maintain service quality standards.
Hands-on experience with remote support tools, Active Directory user administration (password resets, account unlocking, group membership), and basic endpoint management tasks.
Demonstrated ability to learn new technologies quickly through self-directed study, hands-on experimentation, and practical application in real-world scenarios.
Relevant certifications in foundational IT support (CompTIA A+ or equivalent) demonstrating technical competency across hardware, software, networking, and troubleshooting fundamentals.
Preferred certifications or experience include Microsoft 365 Fundamentals (MS-900), ITIL 4 Foundation, CompTIA Network+, or demonstrable experience in managed services or MSP environments.
Foundational understanding of software and systems testing concepts, including test planning, test execution, defect lifecycle management, and quality assurance principles.
Experience supporting or participating in testing activities for IT systems, applications, or service management tools, including execution of test cases and validation of outcomes.
Ability to document test results and defects clearly and accurately, including steps to reproduce, expected vs actual behaviour, and supporting evidence.
Familiarity with change, release, or service transition processes, and the role of testing in reducing risk and improving service reliability.
Strong attention to detail and analytical thinking, with the ability to identify inconsistencies, edge cases, and potential downstream impacts of system changes.

Job Types: Full-time, Permanent

Pay: $80,000.00 – $85,000.00 per year

Benefits:

Free food
Parental leave

Work Location: Hybrid remote in Sydney NSW

Quick Apply

Refine Your Search

engineer jobs in sutherland, nsw

L1 Service Desk/ICT Systems Test Engineer

Graduate Engineer

APPRENTICE AIRCRAFT MAINTENANCE ENGINEER ? AME MECHANICAL (B1) - Sydney

Project Engineer

2027 | APEJ | Sydney | Engineering | Summer Analyst

Staff AI Engineer - Relevance AI

Environmental Engineer

Platform Engineer - DataX (12 Month Max-Term Contract)

Incident Management Engineer, AWS Incident Detection and Response

Systems Engineer

Forward Deployed Engineer - Move to the US!

Engineer

Telecommunications Field Engineer

Site Engineer

Electrical Engineer

Graduate Civil Engineer - Urban Development & Regeneration (Sydney) | 2027 Start

MEP Engineer (Mechanical, Electrical, Plumbing)

HVAC Engineer - Mechanical/Electrical background

Civil Engineer

Graduate Geotechnical Engineer/Engineering Geologist

I want to receive the latest job alert for engineer in sutherland, nsw

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