In-Demand Customer insights analyst Jobs in Surry Hills Nsw

Systems Analyst
SPM Facilities Management —Erskineville NSW
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Work from home
- Professional development assistance
Quick Apply
Customer Insights Analyst
ING Bank —Sydney NSW
- SQL
- Communication skills
Payment Analyst
TPG Telecom —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
6d
Customer Insights & Data Analyst
Mirvac —Sydney NSW
- Data analysis skills
- Research
- SQL
13d
Business Analyst
NEXA Group Pty Ltd —Bondi Junction NSW
- $110,000 - $130,000 a year
- Full-time
- Management
- Microsoft Office
- Agile
Quick Apply
13d
Analyst - Risk Insights and Reporting
TAL —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
Quick Apply
Sales Performance & Insights Analyst
CoStar Group —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- SQL
- Parental leave
13d
B2B Campaign Manager
Unleash live —Barangaroo NSW
- $90,000 - $120,000 a year
- Full-time
- Hybrid work
- Sales
- Research
- AI
- Work from home
- Professional development assistance
Quick Apply
Graduate Data Analyst
Superloop —Sydney NSW
- Hybrid work
- Computer Science
- SQL
- Analysis skills
5d
Sales Performance & Insights Analyst
Domain Group —Pyrmont NSW
- Hybrid work
- Microsoft Excel
- Sales
- SQL
- Parental leave
6d
Sales Data Analyst
Covetrus —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- AI
- Parental leave
- Employee assistance program
Risk Analyst (SQL), KYC Fraud Prevention & Compliance Rule Analysis
Binance —Sydney NSW
- Full-time
- Remote
- SQL
- Analysis skills
- Financial services
Quick Apply
Order Management & Compliance Analyst
Kenvue —Sydney NSW
- Hybrid work
- Management
- Customer service
- Administrative experience
Senior Insights Analyst
RFI Global —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
Quick Apply
14d
Media Analyst
Streem Pty Ltd —Surry Hills NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Google Suite
- Microsoft Excel
Quick Apply
6d
Group Pricing Analyst Contract
MetLife —Sydney NSW
- Temporary
- Microsoft Excel
- Analysis skills
- Machine learning
- Parental leave
- Employee assistance program
Research & Analytics Analyst
MLC Life Insurance —North Sydney NSW
- Full-time
- Hybrid work
- Research
- Analysis skills
- Communication skills
12d
Project Scheduling Analyst
Ausgrid —Haymarket NSW
- $127,574 a year
- Full-time
- Hybrid work
- Engineering
- Microsoft Office
- Analysis skills
- Parental leave
6d
Senior Analyst, Governance - Client Service and Support
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Data analysis skills
- Annual leave
- Work from home
Business Analyst
Plenti Group —Sydney NSW
- Full-time
- CRM software
- Google Suite
- Salesforce

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Systems Analyst

SPM Facilities Management
Erskineville NSW

Quick Apply

Job Details

Full-time
$85,000 - $95,000 a year

Benefits

Visa sponsorship
Work from home
Professional development assistance

Qualifications

Microsoft Excel
Data analysis skills
Analysis skills
Business requirements
Communication skills

Full Job Description

SPMFM Pty Ltd is an established provider of facility management services across Strata properties throughout Sydney. Backed by more than two decades of experience, we are known for delivering outstanding customer service, effectively managing complex sites, and maintaining a strong focus on sustainable practices. Join our organisation and play a key role in continuing to deliver high-quality outcomes for our clients.

Qualifications & Experience

Relevant tertiary qualifications in a related discipline.
Proven experience in roles such as Systems Analyst, ICT Business Analyst, ERP Support, or similar positions focused on business systems.
Hands-on experience with Building Management and Information Systems (including automation, maintenance, and asset tracking platforms) and Physical Security systems (such as access control and CCTV).
Demonstrated ability to assess and analyse organisational processes, workflows, and ICT systems within operational or commercial settings.
Familiarity with BMIS platforms and tools such as MYBOS, or equivalent enterprise solutions.
Solid understanding of workflows related to building management and operational processes.
Experience eliciting business requirements, analysing workflows, preparing functional documentation, and supporting system delivery, testing, and optimisation efforts.
Advanced proficiency in Microsoft Excel, including data analysis, dashboard creation, report development, and complex spreadsheet modelling.
Strong analytical thinking, problem-solving ability, and effective communication and stakeholder management skills.
Ability to manage competing priorities across multiple initiatives while driving continuous improvement outcomes.
Capability to train and support staff in the use of new or updated systems, ensuring consistent and accurate adoption of processes.
Skills in diagnosing and resolving issues within systems and workflows to maintain smooth and effective operations.

Key Responsibilities

Collaborate with internal teams, external vendors, and clients to capture and document business needs, while reviewing current systems and operational practices to identify inefficiencies and improvement areas.
Propose and assist in delivering enhancements to systems, workflows, reporting capabilities, and operational procedures to increase efficiency and improve data insights.
Produce detailed functional specifications, process maps, workflow documentation, and reporting requirements for system upgrades and improvement initiatives.
Support the rollout, configuration, testing, and implementation of BMIS platforms, reporting solutions, and workflow automation projects.
Participate in testing activities, including user acceptance testing (UAT), and assist with troubleshooting and resolving issues to ensure system reliability and performance.
Undertake data analysis, process modelling, and development of operational reports and dashboards.
Liaise with stakeholders and software providers during system enhancements, upgrades, and transformation initiatives.
Create user documentation, training resources, and standard operating procedures, and deliver training sessions to support system adoption.
Act as an internal subject matter expert for operational systems, providing guidance, resolving queries, and supporting continuous improvement across business processes.

Pay: $85,000.00 – $95,000.00 per year

Benefits:

Professional development assistance
Visa sponsorship
Work from home

Work Location: Hybrid remote in Erskineville NSW 2043

Quick Apply

Refine Your Search

customer insights analyst jobs in surry hills nsw

Systems Analyst

Customer Insights Analyst

Payment Analyst

Customer Insights & Data Analyst

Business Analyst

Analyst - Risk Insights and Reporting

Sales Performance & Insights Analyst

B2B Campaign Manager

Graduate Data Analyst

Sales Performance & Insights Analyst

Sales Data Analyst

Risk Analyst (SQL), KYC Fraud Prevention & Compliance Rule Analysis

Order Management & Compliance Analyst

Senior Insights Analyst

Media Analyst

Group Pricing Analyst Contract

Research & Analytics Analyst

Project Scheduling Analyst

Senior Analyst, Governance - Client Service and Support

Business Analyst

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